Healthie
Healthie is a comprehensive practice management and electronic health record platform designed for health and wellness professionals to manage client relationships, scheduling, billing, and telehealth in one integrated system.
Updox
Updox provides a unified healthcare communication platform that connects your practice with patients and partners through secure messaging, electronic faxing, and telehealth tools to streamline your daily workflows.
Quick Comparison
| Feature | Healthie | Updox |
|---|---|---|
| Website | gethealthie.com | updox.com |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 15 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 2009 |
| Headquarters | New York, USA | Dublin, USA |
Overview
Healthie
Healthie provides you with an all-in-one platform to run your health and wellness practice efficiently. You can manage the entire client lifecycle from a single dashboard, including initial intake, video consultations, and ongoing goal tracking. It eliminates the need for multiple disconnected tools by combining HIPAA-compliant charting, scheduling, and professional billing into one streamlined interface.
You can build deeper relationships with your clients through a dedicated mobile app where they can log meals, track metrics, and message you securely. Whether you are a solo practitioner or managing a large multi-disciplinary clinic, the platform scales to meet your needs with automated workflows that reduce administrative burden. It helps you focus more on patient care and less on manual paperwork.
Updox
Updox is a comprehensive communication hub designed to simplify the way your healthcare practice operates. Instead of toggling between different tools, you can manage all your incoming and outgoing communications—including HIPAA-compliant text messaging, electronic faxes, and video visits—from a single, organized inbox. This centralizes your administrative tasks and ensures your team stays synchronized without the clutter of paper-based systems.
You can easily engage patients through automated appointment reminders and secure forms that integrate directly with your existing Electronic Health Record (EHR) system. By digitizing your front-office workflows, you reduce manual data entry and minimize the time spent on phone tag. Whether you are a small independent clinic or a large health system, the platform helps you provide a more modern, convenient experience for your patients while keeping your protected health information secure.
Overview
Healthie Features
- HIPAA-Compliant Telehealth Conduct secure video sessions with your clients directly through the platform without needing external meeting software.
- Customizable EHR Charting Create and use specialized charting templates that match your specific workflow for faster, more accurate patient documentation.
- Client Web & Mobile Portal Give your clients a professional space to book appointments, complete intake forms, and track their health progress.
- Automated Billing & Invoicing Process credit card payments, generate professional invoices, and manage insurance claims with integrated billing features.
- Online Scheduling Sync your calendar and let clients book appointments online based on your real-time availability to reduce back-and-forth emails.
- Secure Messaging Communicate safely with your clients and team members through an encrypted chat system that keeps all conversations private.
Updox Features
- Electronic Faxing. Send and receive HIPAA-compliant faxes digitally from your computer to eliminate paper waste and manual filing.
- Secure Texting. Message your patients directly on their mobile devices to share results, updates, or instructions in a secure environment.
- Video Chat. Launch instant telehealth sessions with your patients through a simple link that requires no app downloads or logins.
- Patient Engagement. Send automated appointment reminders and broadcast messages to your entire patient list to reduce no-shows and improve outreach.
- Electronic Forms. Collect patient intake data and signatures digitally before the appointment to save time in the waiting room.
- Centralized Inbox. Manage faxes, texts, and internal messages in one unified view to ensure no patient request falls through the cracks.
Pricing Comparison
Healthie Pricing
- Up to 10 active clients
- HIPAA-compliant charting
- Basic scheduling
- Client mobile app
- Document sharing
- Secure messaging
- Everything in Starter, plus:
- Unlimited clients
- Insurance billing (CMS-1500s)
- Telehealth video calls
- Electronic lab ordering
- Custom intake forms
Updox Pricing
Pros & Cons
Healthie
Pros
- Highly customizable charting templates for different specialties
- Excellent client engagement through the mobile app
- Consolidates multiple software costs into one subscription
- User-friendly interface for both providers and patients
Cons
- Steep learning curve for complex automation features
- Mobile app functionality can be limited for providers
- Occasional delays in customer support response times
Updox
Pros
- Seamless integration with many popular EHR systems
- Significantly reduces paper and toner costs
- Easy for patients to use without technical hurdles
- Centralizes multiple communication channels into one inbox
Cons
- Initial setup and mapping can be time-consuming
- Occasional delays in syncing with specific EHRs
- Customer support response times can vary