Turns Reviews, Pricing, Features & Alternatives in 2026
Turns is an all-in-one laundry management software providing specialized tools for laundromat owners to manage point-of-sale operations, pickup and delivery services, and customer loyalty programs efficiently.
Turns provides a comprehensive digital operating system designed specifically for the modern laundromat and dry cleaning business. You can transition your traditional brick-and-mortar shop into a tech-enabled service by managing walk-in customers, wash-and-fold orders, and complex pickup and delivery routes from a single integrated dashboard. The platform eliminates the need for fragmented tools by combining inventory tracking, employee management, and automated marketing into one cohesive experience.
You can empower your customers with a branded mobile app where they can schedule pickups, track their laundry status in real-time, and make secure payments. For your operations, the software offers driver tracking and optimized routing to reduce fuel costs and improve delivery speed. Whether you run a single storefront or a multi-location enterprise, you can streamline your entire workflow, reduce manual errors, and focus on growing your revenue through data-driven insights.
Screenshots & Interface
Key Features
Stop juggling multiple apps to run your laundry business. Turns gives you a dedicated suite of tools built for the specific demands of garment care and high-volume retail operations.
Smart POS System
Process walk-in orders quickly with a laundry-specific interface that handles custom preferences and automated weight-based pricing.
Pickup & Delivery
Manage your entire delivery fleet with automated scheduling, driver apps, and real-time GPS tracking for every laundry bag.
Customer Mobile App
Give your customers a branded experience where they can book services, earn rewards, and pay directly from their smartphones.
Route Optimization
Save time and fuel by automatically generating the most efficient driving paths for your laundry pickup and delivery staff.
Automated Marketing
Send automated SMS and email campaigns to re-engage dormant customers and promote special offers based on order history.
Employee Management
Track staff hours, assign specific tasks, and monitor performance metrics to ensure your shop runs smoothly at all times.
Real-time Analytics
Access detailed reports on revenue, order volume, and customer retention to make informed decisions about your business growth.
Inventory Tracking
Monitor your cleaning supplies and retail products automatically so you never run out of essential items during peak hours.
Integrations
Stripe
DoorDash
QuickBooks
Twilio
Google Maps
Uber Direct
Pricing Plans
Turns offers flexible pricing tiers designed to grow alongside your laundry business. You can start with core POS features or scale up to full delivery automation. While they offer a free trial to explore the interface, paid plans are structured to provide high ROI through increased operational efficiency.
Modern, intuitive interface requires very little staff training
Responsive customer support understands the laundry industry
Branded customer app improves professional brand image
Cons
Initial hardware setup can be time-consuming
Advanced features require a higher monthly investment
Occasional learning curve for complex route scheduling
Who Should Use Turns?
Perfect for laundromat owners and dry cleaners who want to launch or scale a professional pickup and delivery service.
Best for Company Sizes
small-business
mid-market
Popular Industries
Our Verdict
Turns is a top-tier choice if you are looking to modernize your laundry business and expand into the lucrative pickup and delivery market. The platform stands out because it isn't just a generic POS; it is built specifically for the nuances of wash-and-fold and garment care operations.
While the monthly cost is higher than basic cash register software, the automation and routing efficiency typically pay for themselves quickly. You should choose this if you want a professional, tech-forward brand that offers your customers the same convenience as major on-demand apps.
Ready to Try Turns?
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