Wherewolf
Wherewolf provides digital waiver and guest management software designed to streamline check-ins and capture essential marketing data for tour and activity operators globally.
PostPilot
PostPilot is a direct mail marketing automation platform that allows ecommerce brands to send personalized postcards and catalogs as easily as sending an email to increase customer retention.
Quick Comparison
| Feature | Wherewolf | PostPilot |
|---|---|---|
| Website | getwherewolf.com | postpilot.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $49/month | Free |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2018 |
| Headquarters | Queenstown, New Zealand | Spartanburg, USA |
Overview
Wherewolf
Wherewolf is a digital check-in and guest management platform that helps you eliminate paper waivers and streamline your front-desk operations. You can automate the entire arrival process by sending digital waivers to guests before they arrive or providing sleek iPad kiosks for on-site registration. This ensures your team spends less time on paperwork and more time delivering great experiences.
Beyond simple signatures, you can use the platform to collect valuable guest data and marketing insights automatically. It integrates with your existing booking systems to sync guest lists and trigger automated follow-up emails for reviews or future bookings. Whether you run a small bike rental or a large-scale adventure park, you can manage your daily manifest and guest safety requirements from a single, centralized dashboard.
PostPilot
PostPilot is a direct mail automation platform built specifically for ecommerce brands that want to reach customers physically. You can create, launch, and track postcard or catalog campaigns directly from your dashboard, treating direct mail with the same speed and data-driven precision as your email marketing. By connecting your store, you can trigger physical mail based on real-time customer behavior like abandoned carts or second-purchase reminders.
You can design your own mailers using a simple drag-and-drop editor or lean on their professional design services to handle the creative work for you. The platform eliminates the traditional headaches of direct mail like minimum order quantities and long lead times. It helps you cut through the digital noise of crowded inboxes by landing a tangible, personalized message directly in your customers' mailboxes to drive higher lifetime value.
Overview
Wherewolf Features
- Digital Waivers Create custom digital waivers that guests can sign on any device before they arrive or at your location.
- iPad Kiosk App Turn your tablets into professional check-in stations that work offline to capture guest data anywhere.
- Daily Manifest View your entire day of bookings in real-time and track exactly who has signed their documents.
- Automated Marketing Send automated follow-up emails to guests after their trip to encourage reviews and repeat bookings.
- Guest Analytics Access detailed reports on guest demographics and referral sources to optimize your marketing spend.
- Photo Integration Link guest profiles with their activity photos to simplify the photo sales and sharing process.
PostPilot Features
- Behavioral Triggers. Automatically send postcards when customers abandon a cart, make a first purchase, or reach a specific spending milestone.
- Drag-and-Drop Editor. Create beautiful, branded postcards and catalogs in minutes using an intuitive design interface built for non-designers.
- Real-Time Tracking. Monitor your campaign performance with automatic ROI tracking that matches mail deliveries to actual store purchases.
- Smart Segmenting. Target specific customer groups by filtering your audience based on purchase history, location, or total lifetime value.
- Concierge Design. Access professional designers who create custom, high-converting mailer layouts for your brand at no extra cost.
- No Minimums. Send a single postcard or thousands at once without worrying about the restrictive minimums of traditional print shops.
Pricing Comparison
Wherewolf Pricing
- Unlimited digital waivers
- Basic guest manifest
- Standard email support
- Offline kiosk mode
- Basic data export
- Everything in Lite, plus:
- Automated follow-up emails
- Advanced marketing analytics
- Booking system integrations
- Custom branding options
- Priority technical support
PostPilot Pricing
- No monthly fee
- Standard postcard pricing
- Basic segmenting tools
- Self-service design editor
- Email support
- Everything in Free, plus:
- Lower per-piece mailing rates
- Automated lifecycle campaigns
- Concierge design services
- Advanced ROI reporting
- Priority support
Pros & Cons
Wherewolf
Pros
- Sleek professional interface improves guest first impressions
- Offline functionality works reliably in remote locations
- Seamless integration with popular booking platforms
- Significantly reduces check-in times during peak hours
Cons
- Initial template setup can be time-consuming
- Higher price point than basic waiver tools
- Limited customization on the entry-level plan
PostPilot
Pros
- Seamless integration with Shopify and Klaviyo
- High-quality print and card stock
- Excellent concierge design team support
- Easy to track actual ROI from mailings
- No minimum order requirements for campaigns
Cons
- Monthly subscription fees are relatively high
- International shipping options are more limited
- Learning curve for complex segment logic