GlassBiller
GlassBiller is a cloud-based point-of-sale and shop management software designed specifically for auto glass businesses to streamline invoicing, scheduling, and insurance claims processing in one platform.
Tekmetric
Tekmetric is a cloud-based shop management system designed to help auto repair shop owners streamline their entire workflow from digital inspections to integrated payments and customer communications.
Quick Comparison
| Feature | GlassBiller | Tekmetric |
|---|---|---|
| Website | glassbiller.com | tekmetric.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $100/month | $99/month |
| FREE Trial | ✓ 0 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 2016 |
| Headquarters | Chandler, USA | Houston, USA |
Overview
GlassBiller
GlassBiller provides a specialized workspace to manage your auto glass business from any device. You can move away from paper-based systems by using a digital dashboard that handles everything from initial customer quotes to final insurance payouts. The platform focuses on reducing the time you spend on administrative tasks by automating the complex parts of the glass industry, such as looking up NAGS parts and calculating labor rates automatically.
You can coordinate your entire team with a drag-and-drop calendar that syncs with technician mobile devices for real-time updates from the field. It simplifies the often-frustrating process of insurance billing by integrating directly with major providers, ensuring your claims are submitted correctly the first time. Whether you operate a single mobile unit or a multi-location shop, you can track your profitability and manage customer relationships without switching between multiple tools.
Tekmetric
Tekmetric is a comprehensive shop management system built to help you run your auto repair business more efficiently from any device. You can manage the entire repair lifecycle—from the moment a customer books an appointment to the final digital payment—within a single, intuitive interface. By moving your shop to the cloud, you eliminate the need for local servers and gain the freedom to monitor your business performance in real-time whether you are at the shop or at home.
The platform focuses on transparency and speed, allowing you to build trust with your customers through detailed digital vehicle inspections and instant text-to-pay options. You can easily track parts inventory, manage technician productivity, and analyze financial reports to identify growth opportunities. It is designed specifically for independent auto repair shops and multi-location enterprises looking to modernize their operations and improve the overall customer experience.
Overview
GlassBiller Features
- NAGS Integration Access the latest National Auto Glass Specifications instantly to ensure your quotes and invoices always feature accurate parts and pricing.
- Insurance Claim Filing Submit your glass claims electronically to major insurance networks and track payment status without leaving your main dashboard.
- Smart Scheduling Manage your technicians with a visual drag-and-drop calendar that helps you optimize routes and prevent double-booking appointments.
- Mobile Technician App Empower your field staff to view job details, capture customer signatures, and upload photos directly from their smartphones.
- Automated Invoicing Generate professional, industry-standard invoices automatically based on your job data to get paid faster by customers and insurers.
- VIN Decoding Enter a VIN to instantly identify the correct glass parts and features for any vehicle, reducing costly ordering errors.
- Customer Management Store detailed customer histories and communication logs so you can provide personalized service and build long-term loyalty.
- Real-Time Reporting Monitor your sales trends, technician performance, and outstanding balances with built-in reports that help you make data-driven decisions.
Tekmetric Features
- Digital Vehicle Inspections. Create professional inspection reports with photos and videos that you can text directly to customers for instant approval.
- Smart Estimating. Build accurate repair orders in seconds by pulling labor times and parts pricing directly into your estimates.
- Tekmessage. Communicate with your customers in real-time through built-in two-way texting to share updates and get quick authorizations.
- Real-Time Reports. Monitor your shop's gross profit, average repair order value, and technician efficiency with live data dashboards.
- Integrated Payments. Collect payments faster by sending secure text-to-pay links that allow your customers to pay from their smartphones.
- Parts Procurement. Order parts from your preferred vendors without leaving the platform to keep your bays moving and reduce downtime.
Pricing Comparison
GlassBiller Pricing
- Unlimited users and devices
- Full NAGS database access
- Electronic insurance filing
- Mobile app for technicians
- VIN decoding tools
- Customer support included
- Everything in Monthly, plus:
- Discounted rate for yearly commitment
- Locked-in pricing for 12 months
- Simplified annual billing
- Full access to all platform updates
Tekmetric Pricing
- Digital Repair Orders
- Customer Profiles
- Appointment Scheduling
- Basic Reporting
- Integrated Payments
- Two-Way Texting
- Everything in Start, plus:
- Digital Vehicle Inspections
- Advanced Reporting
- Inventory Management
- Technician App Access
- Labor Guide Integration
Pros & Cons
GlassBiller
Pros
- Industry-specific design eliminates the need for workarounds
- Mobile app significantly improves communication with field technicians
- Direct insurance integration speeds up the reimbursement cycle
- User interface is clean and easy for new employees to learn
- NAGS lookups are fast and integrated directly into the workflow
Cons
- Initial setup of insurance credentials can take some time
- Requires a stable internet connection for real-time syncing
- Limited customization options for highly specialized invoice layouts
Tekmetric
Pros
- Intuitive interface makes training new service advisors fast
- Digital inspections significantly increase average repair order value
- Cloud-based access allows you to manage shops remotely
- Frequent software updates based on direct user feedback
- Seamless integration with major parts ordering platforms
Cons
- Initial data migration from legacy systems can be complex
- Higher price point compared to basic desktop-based alternatives
- Requires a stable internet connection for all shop operations