Global Call Forwarding
Global Call Forwarding provides international toll-free and local phone numbers with advanced cloud-based routing to help your business establish a local presence and connect with customers worldwide.
Ringover
Ringover is a cloud-based communication platform providing business phone systems, video conferencing, and instant messaging to help your sales and customer support teams collaborate and close deals faster.
Quick Comparison
| Feature | Global Call Forwarding | Ringover |
|---|---|---|
| Website | globalcallforwarding.com | ringover.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $12.95/month | $21/month |
| FREE Trial | ✓ 15 days free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1996 | 2005 |
| Headquarters | Delray Beach, USA | Paris, France |
Overview
Global Call Forwarding
Global Call Forwarding is a cloud-based communication platform that helps you establish a local presence in over 160 countries. You can purchase local, mobile, and toll-free numbers instantly, allowing your international customers to reach you without incurring long-distance charges. The service is designed to bridge the gap between your global audience and your central office, regardless of where you are physically located.
You can manage your entire communication stack through a web-based control panel, setting up complex call routing rules and automated responses. Whether you are a solo entrepreneur looking to appear more professional or a large enterprise managing high-volume support centers, the platform scales to meet your needs. It solves the problem of high international calling costs and helps you build trust with local markets through familiar phone formats.
Ringover
Ringover is a comprehensive cloud communication platform that transforms how your team handles calls, chats, and video meetings. You can set up a professional phone system in minutes, allowing your sales and support agents to work from anywhere using a computer or mobile device. It eliminates the need for complex hardware while providing high-quality voice services across more than 110 countries.
The platform focuses on boosting your team's productivity through advanced features like real-time call monitoring, automated power dialing, and seamless CRM integrations. You can track performance with detailed analytics and coach your agents during live calls to improve customer satisfaction. Whether you are a small startup or a growing enterprise, it provides the tools you need to manage high-volume communications efficiently without technical headaches.
Overview
Global Call Forwarding Features
- International Call Forwarding Route incoming calls from over 160 countries to any landline, mobile phone, or VoIP provider you choose.
- Interactive Voice Response Create custom automated menus to direct your callers to the right department and improve your professional image.
- Sequential Ringing Set up a list of numbers to ring in order so you never miss a customer call when your primary line is busy.
- Call Recording Record your inbound and outbound calls automatically to ensure quality control and maintain accurate records for your team.
- Time-of-Day Routing Route your calls based on the time they are received to accommodate different time zones and office hours.
- SMS Capabilities Send and receive text messages using your business numbers to communicate with customers on their preferred channels.
- Outbound Calling Make calls using your international business number as the caller ID to maintain a consistent local presence.
- Failover Routing Automatically redirect calls to a backup number if your primary line fails, ensuring your business stays reachable.
Ringover Features
- Unlimited Global Calling. Make and receive unlimited calls to over 110 destinations so you can expand your business reach without worrying about per-minute costs.
- CRM Integrations. Connect your phone system with tools like Salesforce, HubSpot, and Zendesk to automatically log calls and view caller details instantly.
- Interactive Voice Response. Create custom professional greetings and smart routing menus to ensure your customers always reach the right department on the first try.
- Real-time Call Monitoring. Listen in on live calls or whisper advice to your agents to provide instant coaching and maintain high service standards.
- Power Dialer. Automate your outbound dialing process to reach more prospects in less time and significantly increase your team's daily talk time.
- Video Conferencing. Launch HD video meetings and share your screen with colleagues or clients directly from your browser with no downloads required.
Pricing Comparison
Global Call Forwarding Pricing
- Low monthly minute allowance
- International call forwarding
- Basic IVR / Auto-attendant
- Real-time call records
- Standard support access
- Everything in Basic, plus:
- Higher monthly minute limit
- Lower per-minute overage rates
- Advanced call routing options
- Priority technical support
Ringover Pricing
- Unlimited calls to 110 countries
- Instant activation of numbers
- Professional greetings and IVR
- Mobile and desktop apps
- Call forwarding and transfers
- Basic call statistics
- Everything in Smart, plus:
- CRM and Helpdesk integrations
- Call recording and storage
- Real-time call monitoring
- Power dialer functionality
- Advanced analytics dashboard
Pros & Cons
Global Call Forwarding
Pros
- Extensive coverage in over 160 countries
- Fast activation for most international numbers
- Reliable call quality across global networks
- Responsive customer support via multiple channels
- User-friendly web interface for managing settings
Cons
- Pricing can be complex across different regions
- Mobile app interface feels slightly dated
- SMS features not available in all countries
Ringover
Pros
- Extremely fast setup process takes only minutes
- Clean and intuitive user interface for agents
- Excellent call quality even on mobile data
- Seamless integration with popular CRM platforms
- Responsive customer support team helps resolve issues
Cons
- Mobile app occasionally experiences notification delays
- Advanced reporting can be complex for beginners
- Transcription accuracy varies for non-English languages