Shippo
Shippo is a multi-carrier shipping software that connects your e-commerce store to a global network of carriers to print labels, track packages, and manage returns efficiently.
ShipHero
ShipHero is a comprehensive warehouse management and shipping software designed to help e-commerce brands and 3PL providers automate their fulfillment processes, track inventory in real-time, and reduce shipping costs.
Quick Comparison
| Feature | Shippo | ShipHero |
|---|---|---|
| Website | goshippo.com | shiphero.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $2145/month |
| FREE Trial | ✓ 30 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✘ No product demo | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2013 |
| Headquarters | San Francisco, USA | New York, USA |
Overview
Shippo
Shippo is a centralized shipping platform that helps you streamline your entire fulfillment process from a single dashboard. You can connect your existing e-commerce store to over 85 global carriers, allowing you to compare real-time rates and print professional shipping labels in seconds. It simplifies the complexities of international shipping by automatically generating customs forms and providing pre-filled documentation for your outgoing packages.
You can also provide your customers with a branded experience through automated tracking pages and easy-to-use return portals. Whether you are a boutique shop or a high-volume retailer, the platform scales with your volume by offering deep discounts on postage from major carriers like USPS, UPS, and FedEx. You can manage everything from label creation to delivery confirmation without switching between different carrier websites.
ShipHero
ShipHero provides you with a powerful platform to manage every aspect of your e-commerce fulfillment from a single interface. You can sync your sales channels, manage multi-warehouse inventory, and automate your picking and packing workflows to eliminate human error. The software is built to handle high-volume shipping, allowing you to generate labels instantly and find the cheapest carrier rates automatically.
Whether you are a growing brand or a third-party logistics (3PL) provider, you can use the platform to gain full visibility into your operations. It helps you reduce warehouse walk time with optimized routing and ensures your customers receive the right products every time. By digitizing your entire warehouse, you can scale your business without the typical growing pains of manual logistics management.
Overview
Shippo Features
- Multi-Carrier Shipping Access 85+ global carriers through one account so you can always find the fastest or cheapest shipping route.
- Discounted Rates Save up to 89% on shipping costs with pre-negotiated rates from major carriers like UPS, USPS, and FedEx.
- Automated Label Creation Sync your orders from platforms like Shopify or Amazon to generate and print shipping labels in bulk instantly.
- Branded Tracking Pages Keep your customers informed with custom tracking pages and automated email notifications that match your brand's look.
- International Shipping Expand your reach globally with automated customs forms and commercial invoices generated during the label creation process.
- Returns Management Generate return labels automatically or provide a self-service portal to make the return process effortless for your customers.
ShipHero Features
- Real-time Inventory Sync. Sync your inventory levels across all sales channels instantly to prevent overselling and manage stock across multiple warehouse locations.
- Mobile Pick and Pack. Use mobile devices to guide your team through the warehouse with optimized routes that reduce walk time and increase accuracy.
- Automated Shipping Rules. Set custom rules to automatically select the fastest or cheapest shipping carrier for every order based on weight and destination.
- Batch Picking. Pick multiple orders at once to drastically increase your warehouse efficiency and get more packages out the door every day.
- Returns Management. Provide your customers with a branded returns portal where they can generate their own labels and track their return status.
- 3PL Billing Management. Automate your client billing by tracking storage, picking, and shipping costs in real-time if you run a logistics business.
Pricing Comparison
Shippo Pricing
- No monthly subscription fee
- Best possible rates from carriers
- Unlimited carrier accounts
- Email support
- Standard tracking pages
- Everything in Free, plus:
- No per-label fee
- Branded tracking pages
- Branded shipping emails
- Up to 5 user accounts
- Custom text for notifications
ShipHero Pricing
- Unlimited users
- Unlimited orders
- Direct store integrations
- Mobile picking and packing
- Real-time inventory tracking
- Standard shipping features
- Everything in Essential, plus:
- Multi-warehouse support
- Advanced automation rules
- Priority support access
- Enhanced reporting tools
- Advanced returns management
Pros & Cons
Shippo
Pros
- Extremely easy to set up and sync with stores
- Significant savings on USPS and UPS postage rates
- Intuitive interface makes bulk label printing very fast
- Reliable automated tracking updates for customers
- Excellent documentation for developers using the API
Cons
- Customer support response times can be slow
- Limited customization for packing slips on lower tiers
- Occasional glitches with third-party carrier integrations
ShipHero
Pros
- Drastically reduces picking and packing errors
- No per-user fees allows unlimited staff
- Excellent real-time inventory visibility across channels
- Fast label generation saves hours daily
Cons
- High starting price for small startups
- Significant time required for initial setup
- Learning curve for complex automation rules