Eat App
Eat App is a cloud-based restaurant management solution that helps you handle table bookings, manage guest databases, and automate marketing to increase covers and improve your overall front-of-house operations.
Yelp Guest Manager
Yelp Guest Manager is an all-in-one front-of-house solution that helps restaurants manage reservations, waitlists, and table seating while leveraging Yelp's massive audience to fill more tables.
Quick Comparison
| Feature | Eat App | Yelp Guest Manager |
|---|---|---|
| Website | eatapp.co | guestmanager.yelp.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $99/month |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2004 |
| Headquarters | Dubai, UAE | San Francisco, USA |
Overview
Eat App
Eat App helps you take full control of your restaurant's front-of-house operations through an integrated booking and guest management system. You can manage reservations from multiple channels—including your website, Google, and social media—on a single digital floor plan. The platform eliminates manual pen-and-paper tracking, reducing double bookings and helping you optimize your seating capacity in real-time.
Beyond simple bookings, you can build a rich guest database that tracks preferences, visit history, and spending habits. This data allows you to send personalized automated marketing campaigns to bring customers back. Whether you run a single bistro or a large multi-location restaurant group, the software provides the analytics you need to understand peak hours and server performance while streamlining the check-in process for your staff.
Yelp Guest Manager
Yelp Guest Manager simplifies your front-of-house operations by combining reservations, waitlist management, and table mapping into a single iPad-based interface. You can replace paper logs and clunky hardware with a digital system that tracks every diner from the moment they book until they pay their check. By integrating directly with the Yelp app, you gain access to millions of hungry diners who can see your real-time availability and join your waitlist remotely.
You can reduce no-shows with automated SMS reminders and provide accurate wait times using AI-powered estimations. The platform also helps you build a loyal customer base by capturing diner preferences and visit history automatically. Whether you run a high-volume bistro or a quiet neighborhood spot, you can optimize your floor plan and pace your kitchen more effectively to increase your daily covers.
Overview
Eat App Features
- Digital Floor Plan Design and manage your restaurant layout digitally to assign tables quickly and track real-time occupancy during busy shifts.
- Multi-Channel Bookings Accept reservations directly from your website, Instagram, Facebook, and Reserve with Google to capture every potential customer.
- Guest CRM Build detailed profiles with automated visit history and tags so you can recognize VIPs and remember specific dietary requirements.
- Automated Messaging Reduce no-shows by sending automated SMS and email confirmations, reminders, and follow-up requests to your guests.
- Waitlist Management Manage walk-ins efficiently with a digital waitlist that quotes accurate wait times and notifies guests via text when their table is ready.
- Shift Reporting Access detailed analytics on cover counts, popular booking times, and guest trends to make smarter staffing and inventory decisions.
Yelp Guest Manager Features
- Remote Waitlist. Let your guests join the waitlist from anywhere via the Yelp app so they don't crowd your host stand.
- Direct Reservations. Accept bookings directly through your Yelp business page and website without paying high per-cover commission fees.
- Two-Way SMS. Text your guests when their table is ready and allow them to confirm or cancel via mobile messaging.
- Digital Floor Map. Design your custom restaurant layout and track table statuses in real-time to turn tables faster and seat guests efficiently.
- Predictive Wait Times. Give your guests accurate seating estimates based on live restaurant data and historical trends to improve their experience.
- Diner Profiles. Track guest preferences, allergies, and visit frequency to provide personalized service that keeps people coming back.
Pricing Comparison
Eat App Pricing
- Up to 30 bookings per month
- Basic guest list management
- Web booking widget
- Reservation management
- Email support
- Everything in Free, plus:
- Unlimited bookings
- Advanced floor plan management
- Automated guest reminders
- Basic reporting and analytics
- POS integration options
Yelp Guest Manager Pricing
- Digital waitlist
- Yelp App integration
- Automated SMS notifications
- Basic guest profiles
- Predictive wait times
- Everything in Basic, plus:
- Online reservations
- Full table management
- Custom floor map
- Advanced guest analytics
- POS integrations
Pros & Cons
Eat App
Pros
- Very intuitive interface that staff learn quickly
- Seamless integration with Reserve with Google
- Highly responsive customer support team
- Affordable pricing compared to major competitors
Cons
- Occasional lag during high-volume peak hours
- Limited customization for automated email templates
- Reporting could be more granular for enterprises
Yelp Guest Manager
Pros
- Massive exposure to diners already using the Yelp app
- Significantly reduces no-shows with automated text reminders
- User-friendly iPad interface requires very little staff training
- Eliminates expensive per-cover fees found in other platforms
Cons
- Monthly subscription cost is higher than some basic competitors
- Requires a reliable internet connection to sync waitlists
- Limited customization for highly complex multi-room layouts