Flipdish
Flipdish provides a complete digital ordering system that helps you grow your restaurant brand through branded websites, mobile apps, and self-service kiosks while keeping your customer data.
Yelp Guest Manager
Yelp Guest Manager is an all-in-one front-of-house solution that helps restaurants manage reservations, waitlists, and table seating while leveraging Yelp's massive audience to fill more tables.
Quick Comparison
| Feature | Flipdish | Yelp Guest Manager |
|---|---|---|
| Website | flipdish.com | guestmanager.yelp.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $99/month |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2004 |
| Headquarters | Dublin, Ireland | San Francisco, USA |
Overview
Flipdish
Flipdish gives you the tools to take control of your restaurant's digital presence and bypass expensive third-party delivery marketplaces. You can launch your own branded website and mobile app, allowing customers to order directly from you. This setup ensures you keep your hard-earned profits and, more importantly, own your customer data for future marketing.
Beyond online ordering, you can manage your entire floor with self-service kiosks, table ordering, and integrated point-of-sale systems. The platform is designed for growth, offering built-in loyalty programs and automated marketing tools to turn one-time visitors into regulars. Whether you run a single local cafe or a global quick-service franchise, you can streamline your operations and increase your average order value through a unified digital storefront.
Yelp Guest Manager
Yelp Guest Manager simplifies your front-of-house operations by combining reservations, waitlist management, and table mapping into a single iPad-based interface. You can replace paper logs and clunky hardware with a digital system that tracks every diner from the moment they book until they pay their check. By integrating directly with the Yelp app, you gain access to millions of hungry diners who can see your real-time availability and join your waitlist remotely.
You can reduce no-shows with automated SMS reminders and provide accurate wait times using AI-powered estimations. The platform also helps you build a loyal customer base by capturing diner preferences and visit history automatically. Whether you run a high-volume bistro or a quiet neighborhood spot, you can optimize your floor plan and pace your kitchen more effectively to increase your daily covers.
Overview
Flipdish Features
- Branded Online Ordering Launch your own professional website and mobile app so you can accept direct orders without paying high marketplace commissions.
- Self-Service Kiosks Reduce wait times and increase average order value by letting your customers browse and pay on sleek, intuitive touchscreens.
- QR Code Table Ordering Let your guests scan, browse, and pay from their seats to speed up service and free up your staff.
- Automated Marketing Tools Send automated SMS and push notifications to re-engage customers who haven't ordered in a while and boost your sales.
- Customer Loyalty Programs Create digital 'buy 10 get 1 free' style rewards to build a community of loyal regulars who choose you every time.
- Unified Sales Dashboard Track your performance across all locations and channels in real-time to make smarter, data-driven business decisions.
Yelp Guest Manager Features
- Remote Waitlist. Let your guests join the waitlist from anywhere via the Yelp app so they don't crowd your host stand.
- Direct Reservations. Accept bookings directly through your Yelp business page and website without paying high per-cover commission fees.
- Two-Way SMS. Text your guests when their table is ready and allow them to confirm or cancel via mobile messaging.
- Digital Floor Map. Design your custom restaurant layout and track table statuses in real-time to turn tables faster and seat guests efficiently.
- Predictive Wait Times. Give your guests accurate seating estimates based on live restaurant data and historical trends to improve their experience.
- Diner Profiles. Track guest preferences, allergies, and visit frequency to provide personalized service that keeps people coming back.
Pricing Comparison
Flipdish Pricing
Yelp Guest Manager Pricing
- Digital waitlist
- Yelp App integration
- Automated SMS notifications
- Basic guest profiles
- Predictive wait times
- Everything in Basic, plus:
- Online reservations
- Full table management
- Custom floor map
- Advanced guest analytics
- POS integrations
Pros & Cons
Flipdish
Pros
- Significantly reduces reliance on high-commission delivery platforms
- User-friendly interface for both staff and customers
- Excellent customer support during the initial setup phase
- Effective loyalty tools that drive repeat business
Cons
- Hardware costs for kiosks can be a high initial investment
- Limited customization options for website design templates
- Reporting features can feel basic for very large enterprises
Yelp Guest Manager
Pros
- Massive exposure to diners already using the Yelp app
- Significantly reduces no-shows with automated text reminders
- User-friendly iPad interface requires very little staff training
- Eliminates expensive per-cover fees found in other platforms
Cons
- Monthly subscription cost is higher than some basic competitors
- Requires a reliable internet connection to sync waitlists
- Limited customization for highly complex multi-room layouts