Doxy.me
Doxy.me is a simple and secure telemedicine solution that allows healthcare providers to meet with patients remotely through a browser-based interface without requiring any software downloads or installations.
HealthArc
HealthArc is a unified remote care management platform providing healthcare organizations with automated tools for remote patient monitoring, chronic care management, and seamless electronic health record integration.
Quick Comparison
| Feature | Doxy.me | HealthArc |
|---|---|---|
| Website | doxy.me | healtharc.io |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2018 |
| Headquarters | Rochester, USA | New Jersey, USA |
Overview
Doxy.me
Doxy.me is a simple telemedicine platform designed to make remote healthcare accessible for both you and your patients. You can start a video call by simply sharing a personalized room link, which patients click to enter your virtual waiting room. Because it runs entirely in a web browser, your patients don't need to download apps, create accounts, or manage complex software updates to receive care.
The platform focuses on ease of use while maintaining strict security standards, including HIPAA, GDPR, and PHIPA compliance. You can manage your clinical workflow with a virtual check-in process, allowing you to see who is waiting and jump between appointments effortlessly. It scales from individual private practices to large hospital systems, offering a permanent free tier for basic clinical needs.
HealthArc
HealthArc provides you with a unified platform to manage patients outside the traditional clinic setting. You can launch and scale programs for Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Principal Care Management (PCM) using a single interface. The software automates the tedious parts of virtual care, such as tracking time spent on patient charts and generating billing reports for Medicare reimbursement.
You can connect with over 50 cellular and Bluetooth medical devices that sync data automatically, removing the technical burden from your patients. Whether you are a solo practitioner or a large health system, the platform helps you improve patient outcomes by identifying health risks in real-time. You can also integrate the system directly with your existing EHR to keep all patient records synchronized and up to date.
Overview
Doxy.me Features
- Virtual Waiting Room See when your patients arrive in your private queue so you can manage your schedule and start calls when ready.
- Personalized Room URL Use a consistent, custom web link for your practice that you can share via email, text, or your website.
- Browser-Based Calling Conduct high-quality video sessions without requiring your patients to download apps or register for an account.
- Patient Check-in Collect patient names and information automatically as they enter your waiting room to verify identity before the call.
- In-Call File Sharing Send and receive clinical documents, educational materials, or lab results securely during your live video session.
- Text and Email Invites Send meeting invitations directly to your patient's phone or inbox to reduce no-shows and simplify the connection process.
HealthArc Features
- Automated Billing. Generate accurate reimbursement reports automatically based on time logs and clinical interactions to maximize your practice revenue.
- EHR Integration. Sync patient data seamlessly with major EHR systems like Epic, Cerner, and Athenahealth to maintain a single source of truth.
- Cellular Device Suite. Ship pre-configured blood pressure cuffs and scales to patients that work out of the box without requiring smartphone apps.
- Real-time Alerts. Set custom thresholds for patient vitals and receive instant notifications when readings fall outside of safe ranges.
- Time Tracking. Log every minute you spend on patient care automatically to ensure you meet the requirements for monthly billing codes.
- Patient Engagement App. Communicate with your patients through HIPAA-compliant messaging and video calls to provide immediate support and guidance.
Pricing Comparison
Doxy.me Pricing
- Unlimited video calls
- Unlimited minutes
- Personalized room URL
- Virtual waiting room
- Patient check-in history
- HIPAA/GDPR compliant
- Everything in Free, plus:
- Text and email invites
- Secure file transfer
- Screen sharing
- Edit waiting room
- Photo capture
HealthArc Pricing
Pros & Cons
Doxy.me
Pros
- Extremely easy for elderly patients to use
- No software downloads required for patients
- Generous free tier with unlimited calling
- Quick setup takes less than five minutes
- Reliable HIPAA compliance for private practices
Cons
- Requires strong internet for high-definition video
- Limited features on the free version
- Occasional browser compatibility issues on older devices
HealthArc
Pros
- Extensive library of integrated cellular and Bluetooth medical devices
- Simplifies complex Medicare billing requirements for remote care
- User-friendly dashboard for monitoring large patient populations
- Responsive support team during the initial EHR integration phase
Cons
- Custom pricing makes it difficult to compare costs upfront
- Initial setup requires significant coordination with clinical workflows
- Mobile app interface can feel basic for tech-savvy patients