Healthicity Review: Overview, Features, Pricing & Alternatives in 2025

Keeping up with compliance is exhausting.

If you’re trying to evaluate audit and compliance software, it’s probably because scattered spreadsheets, endless email chains, and complex regulatory requirements are making your job way harder than it should be.

Let’s be real for a second: you’re wasting valuable hours chasing visibility and fixing avoidable mistakes—and your day-to-day work gets stressful fast.

Healthicity takes a different approach by combining audit management, compliance tracking, and training under one straightforward web-based solution, helping you stay organized and lock in regulatory confidence. Features like real-time analytics, customizable workflows, and built-in compliance templates make it easier to spot lost revenue, reduce claim denials, and keep your policies sharp.

I’ll guide you through how Healthicity actually streamlines your compliance program and what that means for your day-to-day work.

In this Healthicity review, you’ll get my in-depth breakdown of their features, pricing, implementation pitfalls, and how they really stack up to alternatives, so you can choose with confidence.

You’ll walk away knowing the features you need to save time, cut errors, and finally stay ahead on healthcare compliance.

Let’s dig into the details.

Healthicity Overview

Healthicity has been dedicated to simplifying healthcare compliance since its founding in 2015. Operating from Salt Lake City, their entire mission is helping your team confidently manage complex auditing.

What I find most compelling is their focus on unifying compliance and auditing workflows. They specifically serve healthcare providers, from mid-size physician groups to large enterprise hospital systems, who feel the operational drag of using disconnected tools.

Operating as a key part of AAPC.com lends them significant industry backing. In preparing this Healthicity review, it’s clear their product evolution directly addresses the tough administrative challenges you face daily.

Unlike competitors specializing in just training or HIPAA, Healthicity’s advantage is its truly integrated compliance and audit platform. To me, this holistic approach is what provides a single, reliable source of truth for your entire program.

They work with a credible mix of organizations you’d recognize. Seeing names like Duke Health, McKesson, and UC San Diego on their client list validates that their solution can scale for demanding environments.

From my analysis, their current strategy is all about giving your organization a single view of risk, compliance, and performance. This responds directly to the industry-wide push for better oversight and greater operational efficiency.

Now let’s examine their capabilities.

Healthicity Features

Are compliance and audits overwhelming your team?

Healthicity offers a suite of specialized healthcare solutions to simplify complex regulatory challenges. These are the five core Healthicity solutions that can transform your compliance and auditing processes.

1. Audit Manager+

Tired of inefficient medical audits?

Manual auditing slows down your team, leading to missed revenue and compliance risks. It’s frustrating to juggle multiple tools for one audit.

Audit Manager+ streamlines the entire auditing process, integrating workflow, education, and reporting. From my testing, its real-time editing with claim alerts significantly boosts efficiency. This solution helps identify missed revenue opportunities.

You can increase auditing efficiency by up to 40% and identify up to 10% in missed revenue, preventing costly reprocessing and denials.

2. Compliance Manager

Struggling to keep up with healthcare regulations?

Managing ever-changing compliance rules can feel like a constant battle, making it hard to ensure your organization stays out of trouble.

Compliance Manager provides a customizable, all-in-one platform for your entire compliance program. This Healthicity solution excels at centralizing policy and incident management, helping you track everything. I found it very effective for HIPAA adherence.

This means you can simplify complex compliance tasks, reduce risk, and maintain a robust, organized compliance program with ease.

3. Training Management (Integrated LMS)

Is your staff compliance training inconsistent?

Inadequate or scattered training leaves your team unprepared for regulatory changes, increasing risks and potential for non-compliance issues.

Healthicity’s integrated LMS, often within Compliance Manager, centralizes compliance training delivery and tracking. You can build courses or use pre-designed content, ensuring staff receive proper, ongoing education. This solution makes workforce knowledge consistent.

What you get is a workforce that’s consistently knowledgeable about the latest regulations and policies, fostering a culture of compliance.

4. Policy Management

Policy updates a constant headache?

Keeping track of vast healthcare policies and procedures, along with their revisions, is time-consuming and often leads to outdated information.

Part of the Compliance Manager, Healthicity’s policy management streamlines creation, review, and application of policies. It offers automated workflows and robust version control. From my testing, this solution simplifies policy dissemination across departments.

This means you can ensure everyone is informed of the latest regulations, achieving consistency and efficient management across your entire organization.

5. Risk Assessment & Incident Management

Worried about unseen compliance risks?

Identifying and addressing potential compliance risks before they escalate can be challenging without dedicated tools to monitor and track issues.

Healthicity provides tools for comprehensive risk assessments, including built-in HIPAA compliance work plans. The Incident Management module helps you track issues from reporting through closure, which is crucial for quick resolution. This solution offers crucial visibility.

So you can proactively mitigate compliance risks and promptly address incidents, protecting your organization from potential security breaches or patient safety concerns.

These Healthicity solutions collectively create a powerful, unified platform for healthcare organizations. You’ll actually appreciate how they work together to provide comprehensive regulatory management rather than disconnected tools. They simplify compliance and auditing.

Healthicity Pricing

Decoding Healthicity pricing can feel like a complex audit.

Healthicity pricing is tiered and depends on the specific solution you need, offering a structured approach to compliance and auditing costs. While some plans have clear starting points, options exist for enterprise-level customization.

Plan	Price & Features
Compliance: Foundation Plan	Starts at $500 per month • Basic Medicare & HIPAA training modules • Combating FWA & General Compliance • OSHA & Workplace Safety courses
Compliance: Professional Plan	Starts at $1,450 per month • All Foundation features included • Premium Training Center (22 courses) • Policy, Incident, & Program Audit Management • Exclusion Monitoring & Executive Reporting • Single Sign-on (SSO)
Compliance: Enterprise Plan	Pricing available upon request • Personalized Training Center • Up to 500 employees / 50 admin licenses • API Integration for HR system SSO
Audit Manager: Professional Expert	$670 per month (3 users) • Professional & facility claims auditing • Customizable templates & real-time insights • Multi-level reporting & QA oversight
Audit Manager: Professional Enterprise	$2,042 per month (5 users) • All Professional Expert features • Higher user capacity (5 users) • Advanced workflow & claim alerts
Audit Manager: Professional Consulting Expert	$1,250 per month (3 users) • Audit Manager Expert features • Tailored for consulting firms • Client-focused audit management
Audit Manager: Professional Consulting Enterprise	$3,542 per month (5 users) • Audit Manager Enterprise features • Higher user capacity (5 users) • Comprehensive consulting suite

1. Value Assessment

Value aligns with your compliance needs.

From my cost analysis, Healthicity’s tiered pricing helps you invest only in the features your organization truly requires, particularly for compliance and audit management. What impressed me is how their pricing directly addresses specific healthcare challenges, providing tailored solutions rather than generic software. This focused approach means you’re paying for specialized expertise.

Budget-wise, this ensures your investment provides tangible value, streamlining operations and reducing regulatory risks efficiently.

2. Trial/Demo Options

Evaluate before you commit.

Healthicity understands your need to test before you buy. They offer a free demo across their platforms, which is crucial for understanding how the software fits your workflow. For Audit Manager, a free trial is available for direct experience. What I found valuable is how you can truly assess functionality risk-free.

This lets you validate ROI and user adoption before spending money, reducing the risk of software mistakes for your budget.

3. Plan Comparison

Pick the perfect plan for you.

Comparing Healthicity’s plans requires understanding your organization’s scale and specific compliance/auditing needs. The Foundation plan is great for basic training, but many businesses will find more value in the Professional plan’s comprehensive features. What stands out is how enterprise pricing scales to fit larger operations and deeper integration needs, ensuring cost-efficiency.

This tiered approach helps you match Healthicity pricing to actual usage requirements rather than acquiring unnecessary capabilities.

My Take: Healthicity’s pricing strategy focuses on modularity and scalability within the complex healthcare compliance and auditing space. It’s ideal for healthcare organizations seeking a robust, specialized solution that grows with their needs and budget.

Overall, Healthicity pricing delivers tailored value for critical healthcare compliance. This approach helps you manage your budget effectively while investing in specialized solutions that reduce risk and improve operational efficiency.

Healthicity Reviews

Do Healthicity reviews tell the full story?

I’ve dived deep into Healthicity reviews, analyzing feedback from real users across various platforms. This section provides an unfiltered look at their actual experiences, helping you understand what to expect.

1. Overall User Satisfaction

Users largely find value.

From my review analysis, Healthicity maintains an impressive 4.3 out of 5 stars on G2, indicating strong overall satisfaction, especially among mid-market companies. What impressed me most is how users value its core compliance capabilities, which often streamlines daunting regulatory tasks. You’ll typically find positive sentiment regarding its effectiveness across Healthicity reviews.

This suggests you can expect a solution that genuinely addresses compliance and auditing needs effectively.

2. Common Praise Points

Simplifying complex tasks is key.

Users consistently praise Healthicity’s ability to simplify complex regulatory challenges, particularly within Compliance Manager. What I found in user feedback is how customizable workspaces and real-time reporting empower organizations, turning daunting tasks into manageable workflows. You’ll see this echoed across many customer reviews.

This means you can expect to streamline incident investigations, policy management, and auditing efficiency significantly.

3. Frequent Complaints

Learning curve can be steep.

While robust, some users report that certain advanced AI functions require extensive training, leading to a considerable learning curve. What stands out in customer feedback is how initial setup and familiarization demand dedication, potentially requiring significant onboarding time. Review-wise, this means you should factor in user training.

These aren’t deal-breakers for most, but you should prepare for an initial investment in adaptation.

Overall Healthicity reviews reflect a powerful and effective compliance tool, but preparation for onboarding is key for your success.

Best Healthicity Alternatives

Choosing the right compliance software can be tricky.

The best Healthicity alternatives include several strong options, each better suited for different business situations and priorities. I’ve analyzed these competitors to help you decide.

1. Compliancy Group

Need hands-on HIPAA guidance and support?

Compliancy Group offers a user-friendly platform specifically focused on simplifying HIPAA compliance, often providing a guided coaching model with live support. What I found comparing options is that their hands-on coaching is a key differentiator, making this alternative appealing if you prioritize personalized assistance for your compliance journey.

Choose Compliancy Group when explicit HIPAA focus and direct expert guidance are more critical for your team.

2. MedTrainer

Looking for integrated compliance and credentialing?

MedTrainer provides a comprehensive solution for healthcare compliance, training, and credentialing/provider enrollment, with flexible pricing. From my competitive analysis, this alternative’s strong emphasis on credentialing management might make it a more suitable choice if your organization needs to combine both compliance and professional credential tracking.

Consider MedTrainer when your operations require a truly integrated solution for both compliance and provider credentialing needs.

3. HealthStream

Prioritizing a robust, extensive training ecosystem?

HealthStream is a prominent provider of cloud-based learning management solutions for healthcare, boasting a vast library of industry-specific content and high customizability. Alternative-wise, your situation calls for HealthStream if comprehensive healthcare education and training are your primary concern, extending beyond basic compliance training to a full LMS.

You’ll want to consider HealthStream for deeper healthcare education features, especially for larger organizations with extensive training requirements.

The best Healthicity alternatives ultimately depend on your specific business needs and feature priorities. Evaluate these options carefully.

Setup & Implementation

Healthicity deployment: Realistic expectations ahead.

Understanding Healthicity implementation from a practical perspective is crucial. This Healthicity review section breaks down the deployment process, setup requirements, and adoption challenges, helping you set realistic expectations for your team.

1. Setup Complexity & Timeline

It’s not entirely plug-and-play.

While Healthicity is web-based, fully leveraging advanced AI functions requires dedicated setup. What I found about deployment is that the considerable learning curve demands planning, especially for detailed auditing configurations and customizing templates. Expect initial setup effort for core functionalities.

You’ll need to allocate significant time for configuration and specialized training to unlock the platform’s full potential, beyond basic functionalities.

2. Technical Requirements & Integration

Technical setup is largely cloud-based.

Healthicity operates as a web-based solution, primarily requiring a stable internet connection for accessibility. Implementation-wise, integrations with existing healthcare systems are key, like Audit Manager+’s Tableau integration. This often needs your IT team’s involvement.

Your IT team should assess current infrastructure and plan for data integration points to ensure seamless flow with your other healthcare platforms.

3. Training & Change Management

User adoption requires strategic effort.

Given Healthicity’s noted learning curve for advanced features, comprehensive training is essential for adoption. From my implementation analysis, leveraging the integrated LMS is crucial for ongoing staff education and compliance updates. Plan for this internal training.

You’ll want to prepare a robust training program for all users, focusing on advanced features to maximize efficiency and drive successful organizational adoption.

4. Support & Success Factors

Support guides your implementation success.

While detailed support reviews are limited, Healthicity’s commitment to simplifying compliance implies a need for responsive guidance. What I found about deployment is that proactive vendor support is vital for navigating initial setup and complex configurations. Don’t underestimate this.

For your implementation to succeed, you should prioritize dedicated project management and internal champions to ensure continuous progress and effective problem-solving.

Overall, Healthicity implementation requires dedicated time and internal resources to fully leverage its advanced capabilities. Approaching deployment with practical preparation ensures your team maximizes the return on this compliance solution.

Who’s Healthicity For

Considering Healthicity for your healthcare organization?

This Healthicity review section helps you quickly determine if this software aligns with your specific healthcare business profile. I’ll analyze who Healthicity serves best, assessing its fit for different team sizes and core use case requirements.

1. Ideal User Profile

Organizations needing robust healthcare compliance management.

Healthicity is an ideal fit for healthcare providers, from mid-market to large enterprises, focused on comprehensive regulatory compliance and medical auditing processes. From my user analysis, compliance officers and auditors find it invaluable for streamlining complex tasks. If you manage evolving regulations and need a unified system, this is for you.

You’ll succeed if your priority is an integrated platform to reduce manual compliance efforts and proactively manage risks.

2. Business Size & Scale

Scalable solutions for growing healthcare teams.

Healthicity suits healthcare organizations from robust mid-market providers to larger enterprises, handling complex operational demands. What I found about target users is that it accommodates significant regulatory complexity, making it effective for teams needing a scalable compliance and auditing framework.

You’ll know it’s a fit if your team requires a comprehensive solution that can grow with increasing compliance needs.

3. Use Case Scenarios

Integrated compliance, auditing, and training workflows.

Healthicity excels when you need an all-in-one platform to manage evolving compliance, streamline medical coding audits, and centralize policy. User-wise, the software enhances auditing efficiency and tracks staff training, crucial for mitigating risks. It’s especially useful for improving documentation and identifying missed revenue opportunities.

You’ll find this works well if your primary goal is to integrate disjointed compliance, auditing, and training efforts.

4. Who Should Look Elsewhere

Need a specialized, niche compliance tool?

If your primary need is a very narrow, single-purpose tool, Healthicity might be more than you require. From my user analysis, businesses needing only dedicated HIPAA coaching or a very specific open-source LMS might find alternatives more cost-effective. It’s less ideal if your focus is solely on advanced AI coding automation.

Consider specialized solutions if your budget or requirements don’t justify an integrated, comprehensive healthcare compliance suite.

This Healthicity review concludes that your best fit depends on whether your organization requires an integrated, comprehensive approach to healthcare compliance. You’ll find success if centralized compliance management is your priority, rather than single-point solutions.

Bottom Line

Healthicity delivers strong compliance solutions.

My comprehensive Healthicity review provides a final assessment, guiding your decision on this healthcare compliance software. I will outline its strengths, limitations, and specific ideal use cases to help you choose with confidence.

1. Overall Strengths

Simplifying complex compliance tasks.

Healthicity truly excels in streamlining healthcare compliance and auditing. Its Compliance Manager provides customizable workspaces, real-time reporting, and robust incident investigation tools. From my comprehensive analysis, its intuitive interface reduces training time for busy healthcare teams managing complex policies.

These capabilities directly support efficient regulatory adherence, freeing your team to focus on patient outcomes and effective policy management with confidence.

2. Key Limitations

Consider the initial learning curve.

While robust, some users report a considerable learning curve, especially for advanced AI functions that demand extensive training. The software’s initial setup demands dedicated team effort. Based on this review, initial setup can impact immediate ROI for teams without dedicated resources.

These are manageable trade-offs for organizations committed to proper training and implementation. They simply demand realistic resource allocation upfront.

3. Final Recommendation

Ideal for healthcare compliance needs.

You should choose Healthicity if your healthcare organization prioritizes streamlined compliance and auditing. Its robust tools suit small to mid-size providers and larger enterprises. From my comprehensive analysis, it excels in regulatory challenge simplification for targeted healthcare compliance needs.

Your decision should factor in your team’s capacity for initial training, ensuring confident adoption of this powerful, specialized compliance platform for your organization.

This Healthicity review demonstrates strong value for specialized healthcare compliance needs, provided you plan for initial training. I am confident in this overall assessment.