Hexnode Review: Overview, Features, Pricing & Alternatives in 2025

Device chaos driving you up the wall?

If you’re dealing with a mix of laptops, smartphones, tablets, and even IoT gadgets, managing and securing all these devices can get overwhelming fast—especially as your fleet grows and security risks multiply.

But let’s be real—the biggest pain is wasting hours juggling scattered consoles and patching holes daily, never quite sure if your endpoints are truly locked down.

Hexnode steps in by letting you control every device—Windows, macOS, iOS, Android, and more—from one dashboard. What sets Hexnode apart is how it unifies policy management, app control, security, and remote troubleshooting without turning setup into another headache.

So in this review, I’ll show you how Hexnode can actually make device management simpler for your IT team and help you regain peace of mind.

In this Hexnode review, you’ll discover my tested insights on real-world device management, including features, pricing, and what makes Hexnode stand out from other UEM solutions.

You’ll be able to spot the features you need to handle your growing device fleet and decide if Hexnode is the answer you’ve been searching for.

Let’s get started.

Hexnode Overview

Hexnode provides a Unified Endpoint Management (UEM) solution to secure your entire device fleet from one console. Based in San Francisco, they’ve been operating since 2013.

I find their key advantage lies in helping businesses that manage a highly diverse device ecosystem. They truly specialize in offering comprehensive cross-platform device support, covering everything from iOS and Android to Windows, macOS, and even Linux.

They’re clearly not standing still, recently expanding support for emerging platforms like visionOS and ChromeOS. Through this Hexnode review, you’ll see how this keeps them highly relevant and competitive for modern IT needs.

Unlike larger, more complex systems that can be overwhelming, Hexnode positions itself with an intuitive interface and straightforward deployment. It feels like it was built by people who actually understand an IT admin’s daily grind.

You’ll find them working with a broad mix of organizations, especially in sectors like education, healthcare, and retail where kiosk lockdown and reliable multi-OS management are absolutely critical.

From my analysis, their core strategic focus is on simplifying unified control over an increasingly fragmented device environment. This approach directly addresses the growing management headaches that many teams like yours face today.

Let’s dive into their features.

Hexnode Features

Still struggling with device management headaches?

Hexnode features a comprehensive Unified Endpoint Management (UEM) solution that can centralize the control and security of your entire device fleet. Here are the five main Hexnode features that streamline your IT operations.

1. Unified Policy Management

Tired of juggling different policies for every device type?

Managing diverse operating systems with separate policies can lead to inconsistency and massive manual effort. This often introduces security gaps.

Hexnode’s Unified Policy Management allows you to enforce consistent security rules across iOS, Android, Windows, and more, all from one console. What I love about this approach is how you can apply restrictions globally, ensuring every device meets your standards. This feature simplifies compliance and reduces administrative burden dramatically.

This means you can finally maintain robust security across your entire organization without the usual fragmentation.

2. Application Management

Struggling to get essential apps onto every device?

Manual app deployment and uncontrolled app installs can waste IT time and pose security risks. Your team needs the right tools, right now.

Hexnode’s Application Management offers zero-touch deployment, pushing apps silently to devices, while also letting you blacklist or whitelist apps. From my testing, the ability to control app access centrally really shines when ensuring compliance and productivity. This feature keeps your device fleet secure and efficient.

The result is your team gets the tools they need instantly, and you maintain complete control over what’s running on your corporate devices.

3. Kiosk Lockdown Management

Need to dedicate devices for specific purposes only?

Unrestricted device access in public or specialized environments can lead to misuse and security vulnerabilities. You need full control over functionality.

This Hexnode feature transforms devices into secure, single-purpose kiosks, restricting access to chosen applications. Here’s where Hexnode gets it right: it automatically relaunches apps if idle, ensuring continuous operation. This is invaluable for customer-facing displays or dedicated workstations.

So as an IT admin, you can deploy devices for specific tasks with confidence, preventing unauthorized access and maintaining focus.

4. Remote Troubleshooting and Monitoring

Is remote device support a constant battle?

Diagnosing and fixing issues on physically distant devices can be a huge time sink for your IT team. Downtime costs you money.

Hexnode offers remote view and control, allowing IT to troubleshoot devices in real-time without physical access. I found that the ability to see and interact with the device remotely drastically cuts down resolution times. This feature also includes real-time monitoring and location tracking, which is essential for fleet management.

This means you can drastically reduce downtime and keep your remote workforce productive, no matter where they are.

5. Security Features and Compliance

Worried about data breaches and regulatory fines?

Protecting sensitive corporate data across a diverse device landscape is a monumental challenge. Compliance is non-negotiable today.

Hexnode’s security features include application whitelisting, device encryption, and remote wipe capabilities, safeguarding your data proactively. What you get instead is robust protection against cyber threats, helping you meet stringent compliance guidelines like GDPR. This feature also includes automated patch management for Windows and macOS.

This helps you ensure your corporate data is secure and your organization remains compliant, protecting your reputation and avoiding costly penalties.

These Hexnode features work together to create a complete UEM solution that centralizes device management, enhances security, and boosts operational efficiency.

Hexnode Pricing

Struggling to understand software costs?

Hexnode pricing offers a clear, tiered model based on per-device subscriptions, making budgeting straightforward for your endpoint management needs.

Plan	Price & Features
Express	$1/Device/Month (billed annually) • Basic MDM suite • Basic Kiosk features
Pro	$2/Device/Month (billed annually) • Advanced MDM & Kiosk essentials • Apple DEP, Android ZTE, Samsung KME • App blacklisting/whitelisting • Basic dynamic group management • 2 technicians
Enterprise	$3/Device/Month (billed annually) • Windows, macOS, tvOS management • AD, Azure, Office 365 enrollment • Advanced restrictions & VPN • Content & location management • 3 technicians
Ultimate	$4/Device/Month (billed annually) • Advanced macOS & Windows management • All Enterprise features included
Ultra	$5/Device/Month (billed annually) • All Hexnode UEM features • Custom pricing for 1,000+ devices

1. Value Assessment

Transparent pricing, clear value.

From my cost analysis, Hexnode’s per-device pricing means you only pay for what you use, avoiding inflated costs for unused features. What makes their pricing stand out is how it scales effectively from basic MDM to advanced UEM, ensuring you always align cost with your operational scale.

This helps your budget stay predictable as your device fleet grows, offering cost-effective management.

2. Trial/Demo Options

Try before you buy.

Hexnode offers a 14-day free trial, allowing you to thoroughly test all features and confirm it meets your specific needs. What I found valuable is how this trial includes access to all features, giving you a complete picture before committing to any Hexnode pricing.

This lets you evaluate the platform’s full capabilities and ensure it aligns with your budget and requirements.

3. Plan Comparison

Choosing your ideal plan.

For basic mobile device needs, Express or Pro are solid. However, for comprehensive UEM covering Windows/macOS and advanced features, Enterprise or Ultimate offer better value. What stands out is how the Ultra plan includes every UEM feature for top-tier demands, ensuring no compromises.

This tiered structure helps you match Hexnode pricing to actual usage requirements, optimizing your overall spending.

My Take: Hexnode’s pricing strategy is highly transparent and scales well from small businesses needing basic MDM to large enterprises requiring comprehensive UEM.

The overall Hexnode pricing reflects excellent value for scalable endpoint management.

Hexnode Reviews

What do real customers actually think?

This customer reviews section dives into real user feedback and experiences with Hexnode, helping you understand what actual customers think about the software.

1. Overall User Satisfaction

Users seem generally satisfied.

From my review analysis, Hexnode maintains consistently positive ratings across major platforms. What impressed me about the user feedback is how most customers highlight ease of use, indicating a straightforward experience, despite the complexity of UEM.

This suggests you can expect a generally positive and manageable user experience.

2. Common Praise Points

Support and usability stand out.

Users repeatedly praise Hexnode’s user-friendly interface and highly responsive customer support. From customer feedback, the dedicated support team is consistently lauded, often described as quick, knowledgeable, and readily available, making issue resolution smooth.

This means you can expect prompt, effective assistance and an intuitive management dashboard.

3. Frequent Complaints

Minor kinks and feature gaps emerge.

While largely positive, some reviews mention minor UI smoothness issues and occasional bugs during software booting. What stands out in feedback is how the lack of wearables support is a recurring desire, along with a wish for more data connectors.

These issues seem like minor inconveniences rather than major deal-breakers for most users.

Overall, Hexnode reviews reflect strong user satisfaction with minor areas for refinement, particularly in niche features.

Best Hexnode Alternatives

Too many UEM options to pick from?

The best Hexnode alternatives include several strong contenders, each offering distinct advantages based on your organization’s existing ecosystem, device mix, and budget.

1. Microsoft Intune

Heavily invested in the Microsoft ecosystem?

Intune is ideal if your organization primarily uses Windows devices and relies heavily on Microsoft 365 and Azure AD. From my competitive analysis, Intune offers seamless integration with Microsoft services, providing a unified experience for users already deep in that environment.

Choose Intune when deep Microsoft ecosystem integration is your top priority over broader cross-platform versatility.

2. VMware Workspace ONE UEM

Need a comprehensive digital workspace solution?

Workspace ONE is a better fit if your organization requires a broader platform encompassing identity management, app virtualization, and a unified app catalog. Alternative-wise, Workspace ONE offers a more expansive digital workspace than Hexnode’s focused UEM, though it comes with higher potential complexity.

Consider this alternative when comprehensive digital workspace capabilities are essential beyond core UEM.

3. Jamf Pro

Managing an exclusively Apple device fleet?

Jamf Pro excels when your organization operates predominantly within the Apple ecosystem, offering specialized features tailored for macOS, iOS, and iPadOS. What I found comparing options is that Jamf Pro provides unparalleled Apple device depth, making it the go-to for dedicated Apple environments.

Choose Jamf Pro if your entire fleet consists of Apple devices, maximizing specialized Apple management features.

4. ManageEngine Endpoint Central

Already using other Zoho or IT management tools?

ManageEngine Endpoint Central makes sense if you’re seeking a broader IT management suite that includes patch management, remote control, and IT asset management. From my competitive analysis, Endpoint Central delivers a very broad feature set for comprehensive IT operations, extending beyond UEM.

Choose this alternative if you need extensive IT management functionalities alongside UEM, especially with existing ManageEngine products.

The best Hexnode alternatives depend on your specific device environment and organizational priorities, not just feature parity.

Hexnode Setup

Concerned about complicated software setup and training?

This Hexnode review section breaks down what it takes to deploy and adopt the UEM platform. I’ll help set realistic expectations for your Hexnode setup.

1. Setup Complexity & Timeline

Getting started is generally smooth.

Hexnode implementation involves straightforward setup steps and offers zero-touch enrollment for bulk device provisioning. What I found about deployment is that businesses can achieve basic setup quickly, often in just a few steps, with an intuitive interface.

You’ll want to plan for initial configuration and device enrollment, but avoid expecting a lengthy, disruptive project timeline.

2. Technical Requirements & Integration

Minimal technical hurdles to overcome.

Your team can choose between cloud-based or on-premise deployments, with the cloud option supporting distributed workforces. From my implementation analysis, Hexnode integrates well with existing enterprise services like Active Directory and Microsoft Entra ID for seamless management.

Prepare for server setup if choosing on-premise, but expect compatibility with standard network and browser environments.

3. Training & Change Management

User adoption often feels natural.

While Hexnode is feature-rich, its user-friendly interface helps reduce the learning curve for IT administrators. From my analysis, comprehensive support resources guide your team through features and common queries, fostering self-paced learning.

Invest time in exploring Hexnode’s extensive help articles and videos to empower your IT staff for effective day-to-day management.

4. Support & Success Factors

Vendor support significantly aids implementation.

Hexnode consistently provides excellent and responsive customer support, ready to assist via live chat or phone during your setup. What I found about deployment is that their knowledgeable team speeds up problem resolution, making the process less daunting for your staff.

Plan to leverage their direct support for any challenges, as prompt assistance is a critical factor for a successful deployment.

Overall, the Hexnode setup emphasizes simplicity and strong vendor support, making it accessible for businesses to centralize their device management efficiently.

Bottom Line

Should your business consider Hexnode for UEM?

This Hexnode review provides a comprehensive look at who should leverage this UEM solution, its core strengths, limitations, and my final recommendation for your business.

1. Who This Works Best For

Organizations managing diverse endpoint devices.

Hexnode is ideal for IT administrators and security professionals in SMBs to large enterprises with mixed OS environments, including Android, iOS, Windows, and macOS. From my user analysis, businesses with cross-platform device management challenges will find its unified console invaluable for streamlining operations.

You’ll succeed if your current strategy involves fragmented tools and you seek to centralize device security and compliance.

2. Overall Strengths

Unparalleled cross-platform support and responsive help.

The software excels with its comprehensive support for diverse operating systems and an intuitive interface that simplifies complex device management tasks. From my comprehensive analysis, its highly praised customer support is a standout feature for quick issue resolution and guidance, enhancing overall user experience significantly.

These strengths translate into efficiency gains and peace of mind, ensuring your IT team can manage devices effectively with minimal disruption.

3. Key Limitations

Some UI nuances and feature gaps exist.

While largely intuitive, some users noted minor UI smoothness issues, a desire for wearables support, and a lack of specific data connectors. Based on this review, isolated minor bugs may occur during software booting, which could require quick troubleshooting efforts from your team or Hexnode’s support.

These limitations are generally manageable, but they’re important considerations, especially if you have very specific feature requirements or anticipate high-volume operations.

4. Final Recommendation

Hexnode comes highly recommended for many.

You should choose Hexnode if your organization requires a comprehensive, user-friendly, and cost-effective UEM solution for a mixed-OS environment with excellent support. From my analysis, this solution is especially strong for compliance and automation, making it a robust choice for securing and managing devices efficiently.

My confidence level is high that Hexnode will meet the needs of businesses seeking streamlined device management and enhanced security.

This Hexnode review demonstrates strong value for diverse device management needs, providing a robust and user-friendly platform that simplifies complex IT operations.