Clock PMS+
Clock PMS+ is a cloud-based hotel management platform that centralizes your property operations, guest engagement, and distribution channels into a single mobile-friendly system to streamline hospitality workflows.
HiJiffy
HiJiffy is an AI-powered guest communications platform designed for the hospitality industry to automate guest interactions, increase direct bookings, and streamline hotel operations through a conversational booking engine.
Quick Comparison
| Feature | Clock PMS+ | HiJiffy |
|---|---|---|
| Website | clock-software.com | hijiffy.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $99/month | Custom Pricing |
| FREE Trial | ✓ 30 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1994 | 2016 |
| Headquarters | London, UK | Lisbon, Portugal |
Overview
Clock PMS+
Clock PMS+ is a comprehensive cloud platform designed to help you run your entire hotel operation from a single interface. You can manage everything from front-desk check-ins and housekeeping tasks to complex distribution across online travel agencies. The system focuses on automation, allowing you to reduce manual data entry and focus more on your guests' experience.
You can empower your guests with self-service tools like mobile check-in, digital room keys, and online check-out, which helps reduce queues at your front desk. Whether you manage a boutique hotel, a large resort, or a group of properties, the software scales to meet your needs with real-time data syncing across all departments. It eliminates the need for multiple disconnected tools by providing built-in booking engines and revenue management features.
HiJiffy
HiJiffy is an AI-driven communication platform built specifically to help you manage the entire guest journey from booking to check-out. By centralizing all your communication channels—like WhatsApp, social media, and your website—into one inbox, you can respond to guests instantly without jumping between tabs. The platform uses a specialized AI, trained on millions of hospitality interactions, to handle routine questions about check-in times, parking, or amenities automatically.
You can use the conversational booking engine to guide guests through the reservation process, reducing abandonment rates and increasing your direct revenue. Beyond just answering questions, the tool allows you to send automated upselling offers and digital check-in links directly to a guest's smartphone. This reduces the workload on your front desk staff while ensuring your guests receive a personalized, high-tech experience throughout their stay.
Overview
Clock PMS+ Features
- Mobile Guest Journey Give your guests the freedom to check in, choose rooms, and sign documents directly from their own smartphones.
- Web Reservation System Drive more direct bookings through your website with a mobile-responsive engine that syncs instantly with your inventory.
- Automated Housekeeping Update room statuses in real-time and assign tasks to your staff via mobile devices for faster room turnovers.
- Integrated Channel Manager Sync your rates and availability across Booking.com, Expedia, and other major OTAs automatically to prevent overbookings.
- Digital Room Keys Send secure digital keys to your guests' phones so they can bypass the front desk and head straight to their rooms.
- Point of Sale (POS) Manage your hotel restaurant or bar charges by posting bills directly to guest rooms for a unified checkout experience.
HiJiffy Features
- Conversational Booking Engine. Guide your guests through the entire reservation process within a chat interface to increase your direct booking conversions.
- Omnichannel Inbox. Manage all your guest messages from WhatsApp, Messenger, and Instagram in one central place to ensure no inquiry goes unanswered.
- AI Virtual Assistant. Automate responses to over 200 frequent guest queries instantly using AI specifically trained for the hospitality industry.
- Digital Check-in. Send automated check-in links to your guests' mobile devices to reduce queues at your front desk and improve arrival flow.
- Automated Upselling. Trigger personalized offers for room upgrades or spa treatments at key moments in the guest journey to grow your RevPAR.
- Guest Satisfaction Surveys. Collect real-time feedback during the stay so you can resolve issues immediately before the guest checks out.
Pricing Comparison
Clock PMS+ Pricing
- Core Property Management
- Booking Engine
- Guest Self-Service Portal
- Housekeeping Management
- Basic Reporting
- Email Support
- Everything in Starter, plus:
- Advanced Channel Manager
- Automated Guest Mailer
- API Access
- Multi-property Management
- Priority Support
HiJiffy Pricing
Pros & Cons
Clock PMS+
Pros
- Excellent mobile functionality for staff and guests
- All-in-one system reduces the need for third-party integrations
- Frequent software updates and new feature releases
- Highly customizable booking engine for direct sales
Cons
- Initial setup and configuration can be time-consuming
- Learning curve for staff moving from legacy systems
- Reporting interface can feel complex for new users
HiJiffy
Pros
- Significantly reduces the volume of repetitive guest phone calls
- Seamless integration with major Property Management Systems
- High accuracy in understanding hospitality-specific guest requests
- Easy to manage multiple social media channels from one dashboard
Cons
- Initial setup requires time to train the AI on specific hotel details
- Pricing can be high for very small boutique properties
- Advanced customization may require assistance from their support team