Cloudbeds
Cloudbeds is a hospitality management software that combines property management, channel distribution, and booking engine capabilities into a single platform to help independent hotels and rentals increase their global reach.
HotelRunner
HotelRunner is an all-in-one hospitality management platform that helps you manage your property, increase online visibility, and automate bookings across global sales channels and travel agencies.
Quick Comparison
| Feature | Cloudbeds | HotelRunner |
|---|---|---|
| Website | cloudbeds.com | hotelrunner.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $15/month |
| FREE Trial | ✓ 0 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2011 |
| Headquarters | San Diego, USA | London, UK |
Overview
Cloudbeds
Cloudbeds is a unified hospitality platform designed to help you run your lodging business more efficiently. Instead of juggling multiple disconnected tools, you get a single system that syncs your front desk, housekeeping, and accounting. You can manage your daily operations through a visual calendar that updates in real-time, ensuring you never double-book a room again.
The platform helps you grow your revenue by connecting your inventory to hundreds of online travel agencies like Booking.com and Expedia. You also get a commission-free booking engine to convert more visitors directly on your own website. Whether you manage a boutique hotel, a hostel, or a vacation rental, the software scales to your specific needs with tiered pricing and modular add-ons.
HotelRunner
HotelRunner is a comprehensive hospitality platform designed to help you streamline your daily operations and grow your digital presence. Whether you manage a boutique hotel, a vacation rental, or a large resort, you can centralize your inventory and rates in one place. The software eliminates the manual work of updating multiple booking sites by syncing your data across hundreds of online channels instantly.
You can handle everything from direct bookings on your own website to complex distribution through global travel agencies. The platform also provides integrated payment processing and guest communication tools to enhance the visitor experience. By automating these repetitive administrative tasks, you can focus more on your guests while the system works to maximize your occupancy rates and overall revenue.
Overview
Cloudbeds Features
- Property Management System Manage check-ins, check-outs, and guest folios from a drag-and-drop calendar that keeps your entire team in sync.
- Channel Manager Distribute your rooms across 300+ global channels instantly and keep your rates and availability updated everywhere automatically.
- Booking Engine Accept direct, commission-free reservations on your website and social media pages to increase your overall profit margins.
- Revenue Management Adjust your pricing automatically based on market demand and competitor rates to ensure you always get the best price.
- Guest Engagement Send automated pre-arrival and post-stay emails or text messages to improve guest satisfaction and drive repeat business.
- Integrated Payments Process credit cards and digital payments securely within the platform to simplify your checkout and reconciliation process.
HotelRunner Features
- Channel Manager. Sync your prices and availability across 150+ online booking channels simultaneously to prevent overbookings and save time.
- Direct Booking Engine. Turn your website and social media pages into powerful sales tools by accepting commission-free direct bookings from guests.
- Property Management System. Manage your front desk operations, check-ins, and housekeeping schedules through an intuitive calendar-based interface.
- Guest Relationship Management. Send automated pre-arrival and post-stay emails to your guests to improve satisfaction and encourage repeat visits.
- Rate Intelligence. Monitor your competitors' pricing in real-time so you can adjust your own rates and stay competitive in your local market.
- Integrated Payments. Collect deposits and process credit card payments securely through built-in gateways that support multiple global currencies.
Pricing Comparison
Cloudbeds Pricing
HotelRunner Pricing
- Channel manager access
- Direct booking engine
- Basic property management tools
- Social media booking integration
- Secure payment processing
- Standard email support
- Everything in Standard, plus:
- Advanced reporting and analytics
- Automated guest messaging
- Rate intelligence tools
- Priority customer support
- Multi-property management capabilities
Pros & Cons
Cloudbeds
Pros
- All-in-one system eliminates the need for third-party integrations
- User interface is modern and easy for new staff to learn
- Channel manager syncs quickly to prevent overbookings
- Excellent customer support available in multiple languages
Cons
- Initial setup and data migration can be time-consuming
- Reporting tools can feel complex for very small properties
- Mobile app has fewer features than the desktop version
HotelRunner
Pros
- Extensive list of global channel integrations
- User-friendly interface is easy to navigate
- Centralized dashboard simplifies multi-channel management
- Responsive customer support team helps with setup
- Mobile app allows for management on the go
Cons
- Initial setup of channels can be time-consuming
- Occasional sync delays with smaller niche channels
- Advanced reporting features require higher-tier plans