HotelRunner
HotelRunner is an all-in-one hospitality management platform that helps you manage your property, increase online visibility, and automate bookings across global sales channels and travel agencies.
Smoobu
Smoobu is an all-in-one vacation rental management software that helps you synchronize booking portals, manage guest communications, and increase your direct bookings through a centralized digital cockpit.
Quick Comparison
| Feature | HotelRunner | Smoobu |
|---|---|---|
| Website | hotelrunner.com | smoobu.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $15/month | Free |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2014 |
| Headquarters | London, UK | Berlin, Germany |
Overview
HotelRunner
HotelRunner is a comprehensive hospitality platform designed to help you streamline your daily operations and grow your digital presence. Whether you manage a boutique hotel, a vacation rental, or a large resort, you can centralize your inventory and rates in one place. The software eliminates the manual work of updating multiple booking sites by syncing your data across hundreds of online channels instantly.
You can handle everything from direct bookings on your own website to complex distribution through global travel agencies. The platform also provides integrated payment processing and guest communication tools to enhance the visitor experience. By automating these repetitive administrative tasks, you can focus more on your guests while the system works to maximize your occupancy rates and overall revenue.
Smoobu
Smoobu is a centralized management platform designed to simplify your life as a vacation rental host or property manager. Instead of logging into multiple platforms, you can manage your listings on Airbnb, Booking.com, and VRBO from a single interface. The software automatically synchronizes your calendars in real-time to prevent double bookings and centralizes all guest messages into one unified inbox.
You can also build your own professional booking website to accept direct reservations without paying commission fees to third-party portals. The platform is built for efficiency, allowing you to automate check-in instructions and review requests. Whether you manage a single apartment or a large portfolio of holiday homes, Smoobu provides the tools to professionalize your hosting business while saving hours of manual administrative work every week.
Overview
HotelRunner Features
- Channel Manager Sync your prices and availability across 150+ online booking channels simultaneously to prevent overbookings and save time.
- Direct Booking Engine Turn your website and social media pages into powerful sales tools by accepting commission-free direct bookings from guests.
- Property Management System Manage your front desk operations, check-ins, and housekeeping schedules through an intuitive calendar-based interface.
- Guest Relationship Management Send automated pre-arrival and post-stay emails to your guests to improve satisfaction and encourage repeat visits.
- Rate Intelligence Monitor your competitors' pricing in real-time so you can adjust your own rates and stay competitive in your local market.
- Integrated Payments Collect deposits and process credit card payments securely through built-in gateways that support multiple global currencies.
Smoobu Features
- Channel Manager. Sync your availability and prices across all major booking portals in real-time to eliminate the risk of double bookings.
- Booking Website Builder. Create your own professional, mobile-optimized website to accept direct bookings and process payments without paying portal commissions.
- Centralized Inbox. Read and reply to all your guest messages from Airbnb, Booking.com, and other platforms in one unified communication thread.
- Automated Messaging. Schedule personalized templates for booking confirmations, check-in details, and thank-you notes to stay connected with guests automatically.
- Digital Guest Guide. Provide your guests with a paperless guidebook containing house rules, local recommendations, and WiFi codes accessible on their smartphones.
- Mobile Management App. Manage your properties on the go with a dedicated app that lets you update calendars and message guests from anywhere.
Pricing Comparison
HotelRunner Pricing
- Channel manager access
- Direct booking engine
- Basic property management tools
- Social media booking integration
- Secure payment processing
- Standard email support
- Everything in Standard, plus:
- Advanced reporting and analytics
- Automated guest messaging
- Rate intelligence tools
- Priority customer support
- Multi-property management capabilities
Smoobu Pricing
- Reservation system
- Manual calendar management
- Basic website builder
- Standard guest communication
- Mobile app access
- Everything in Basic, plus:
- Real-time Channel Manager
- Unified guest inbox
- Automated messaging templates
- Direct booking engine
- Digital guest guidebooks
Pros & Cons
HotelRunner
Pros
- Extensive list of global channel integrations
- User-friendly interface is easy to navigate
- Centralized dashboard simplifies multi-channel management
- Responsive customer support team helps with setup
- Mobile app allows for management on the go
Cons
- Initial setup of channels can be time-consuming
- Occasional sync delays with smaller niche channels
- Advanced reporting features require higher-tier plans
Smoobu
Pros
- Extremely easy setup process for non-technical users
- Reliable real-time synchronization across all booking channels
- Excellent customer support available in multiple languages
- Clean and intuitive interface on the mobile app
Cons
- Website builder templates have limited design flexibility
- Advanced reporting features could be more detailed
- Additional costs apply for some third-party integrations