AfterShip
AfterShip is a comprehensive post-purchase platform providing automated shipment tracking, branded tracking pages, and proactive delivery notifications to improve your customer experience and drive repeat sales for e-commerce businesses.
Infigo
Infigo is a web-to-print software platform that helps you automate your print business by providing customizable storefronts, online design tools, and automated workflow management for your customers.
Quick Comparison
| Feature | AfterShip | Infigo |
|---|---|---|
| Website | aftership.com | infigo.net |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✓ 7 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2010 |
| Headquarters | Hong Kong, China | Crawley, UK |
Overview
AfterShip
AfterShip is a post-purchase platform designed to help you take full control of your customer's journey after they click the buy button. Instead of leaving customers wondering where their packages are, you can provide real-time tracking updates across more than 1,100 carriers globally. You can build branded tracking pages that keep shoppers on your site rather than sending them to carrier portals, creating more opportunities for upselling and engagement.
The platform helps you reduce customer support inquiries by proactively sending delivery notifications via email, SMS, and WhatsApp. Whether you are a small boutique or a high-volume enterprise, you can use the centralized dashboard to monitor shipping performance and identify delays before they become problems. It integrates directly with major platforms like Shopify, Magento, and Salesforce to automate your entire fulfillment workflow.
Infigo
Infigo provides a comprehensive web-to-print platform that lets you create professional online storefronts for your printing business. You can offer your customers a seamless way to order personalized products, from business cards to complex packaging, using intuitive online design tools. By moving your ordering process online, you eliminate manual data entry and reduce the risk of errors in your production pipeline.
The platform connects your front-end sales directly to your back-end production, allowing you to manage orders, pre-flight files, and track jobs in real-time. Whether you are a commercial printer, a label manufacturer, or an in-plant facility, you can use Infigo to scale your operations and reach new markets without increasing your administrative overhead.
Overview
AfterShip Features
- Branded Tracking Pages Create custom tracking pages with your logo and colors to keep customers engaged with your brand during delivery.
- Multi-Carrier Tracking Track shipments across 1,100+ global carriers in one unified dashboard to simplify your logistics management.
- Automated Notifications Send proactive updates via email, SMS, and WhatsApp to keep your customers informed at every delivery milestone.
- AI-Powered EDD Provide accurate estimated delivery dates using AI to set clear expectations and build trust with your shoppers.
- Shipping Analytics Monitor carrier performance and delivery rates with detailed reports to optimize your shipping strategy and costs.
- Returns Management Set up a self-service returns portal that allows your customers to print labels and track return status easily.
Infigo Features
- Custom Storefronts. Create branded B2B and B2C online stores that offer your customers a personalized shopping experience 24/7.
- In-Browser Design. Let your customers edit templates or create designs from scratch directly in their browser with a powerful editor.
- Automated Pre-flight. Check and fix print-ready files automatically as they are uploaded to ensure high-quality output every time.
- Dynamic 3D Preview. Give your customers confidence with real-time 3D visualizations of their personalized products before they hit 'order'.
- Variable Data Printing. Manage complex personalized campaigns easily by allowing customers to upload data sets for automated document generation.
- Multi-Carrier Shipping. Calculate shipping costs in real-time and generate labels automatically through integrations with major global couriers.
Pricing Comparison
AfterShip Pricing
- Up to 50 shipments per month
- Branded tracking page
- Order lookup widget
- Email notifications
- Access to 1,100+ carriers
- Everything in Free, plus:
- Up to 100 shipments per month
- SMS and WhatsApp notifications
- AI-powered delivery estimates
- Basic analytics dashboard
- 24/7 email support
Infigo Pricing
Pros & Cons
AfterShip
Pros
- Supports an extensive list of global and local carriers
- Branded tracking pages significantly reduce support tickets
- Easy integration with major e-commerce platforms like Shopify
- Automated notifications keep customers informed and happy
Cons
- Pricing can scale quickly as shipment volume increases
- Advanced customization requires higher-tier paid plans
- Occasional delays in carrier data synchronization
Infigo
Pros
- Highly flexible storefront customization options
- Excellent technical support and onboarding assistance
- Strong integration capabilities with existing MIS systems
- User-friendly design interface for end customers
Cons
- Initial setup requires significant time investment
- Learning curve for advanced workflow configurations
- Pricing can be high for very small shops