Intelity
Intelity is a comprehensive guest engagement and staff management platform providing hotels and luxury residences with digital tools like branded mobile apps, in-room tablets, and contactless check-in services.
Revinate
Revinate is a hospitality-focused data platform that helps you transform guest information into personalized marketing campaigns and increased direct booking revenue through automated communication tools.
Quick Comparison
| Feature | Intelity | Revinate |
|---|---|---|
| Website | intelity.com | revinate.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2007 | 2009 |
| Headquarters | Los Angeles, USA | Palo Alto, USA |
Overview
Intelity
Intelity provides you with a unified platform to manage the entire guest journey from pre-arrival to post-stay. You can replace traditional paper menus and directories with sleek in-room tablets and branded mobile apps that allow your guests to book spa treatments, order room service, or request housekeeping with a few taps. By digitizing these touchpoints, you reduce the workload on your front desk while providing the modern, high-tech experience today's travelers expect.
Beyond the guest interface, the platform includes a robust back-of-house dashboard that helps you track service requests and staff productivity in real-time. You can manage multiple properties from a single login, ensuring brand consistency across your entire portfolio. Whether you run a boutique hotel or a global resort chain, the software helps you capture more ancillary revenue and improve guest satisfaction scores through personalized digital engagement.
Revinate
Revinate is a guest data platform built specifically to help you drive more revenue and improve the guest experience. By centralizing data from your Property Management System (PMS) and other touchpoints, you can create rich guest profiles that reveal stay history, preferences, and spending patterns. This allows you to move away from generic mass emails and instead send highly targeted, automated marketing campaigns that resonate with your guests' specific needs.
You can also manage your online reputation by centralizing reviews from across the web into a single dashboard. This makes it easy to respond to feedback quickly and use guest insights to improve your operations. Whether you run a boutique hotel or a global resort brand, the platform helps you capture more direct bookings and build lasting loyalty without relying solely on expensive third-party travel agencies.
Overview
Intelity Features
- Mobile Check-In Let your guests bypass the front desk and head straight to their rooms with secure digital check-in and mobile keys.
- In-Room Tablets Replace printed materials with interactive tablets that allow guests to control room environment, order dining, and browse local attractions.
- Guest Messaging Communicate with your guests in real-time through their preferred channels to resolve issues quickly and provide personalized recommendations.
- Digital Dining Boost your food and beverage revenue by allowing guests to browse high-quality digital menus and place orders directly.
- GEMS Dashboard Manage all guest requests and staff work orders from a central dashboard to ensure nothing falls through the cracks.
- Smart Room Controls Give your guests the power to adjust lighting, temperature, and window treatments directly from their mobile device or tablet.
Revinate Features
- Guest Data Platform. Clean and consolidate your guest data into unified profiles so you can see a complete history of every guest's stay.
- Automated Marketing. Set up automated lifecycle emails like pre-arrival upsells and post-stay thank you notes to drive consistent revenue.
- Reputation Management. Monitor and respond to reviews from sites like TripAdvisor and Google in one place to protect your brand image.
- Advanced Segmentation. Group your guests by behavior or demographics to send personalized offers that increase your email conversion rates.
- Guest Feedback Surveys. Create and send customized digital surveys to collect direct feedback and identify areas where your service can improve.
- Reservation Sales. Empower your front desk and call center teams with tools to capture more lead data and close more bookings.
Pricing Comparison
Intelity Pricing
Revinate Pricing
Pros & Cons
Intelity
Pros
- Significantly reduces front desk congestion during peak hours
- Increases in-room dining revenue through easy digital ordering
- Integrates with a wide variety of property management systems
- Modernizes the guest experience with high-quality hardware options
Cons
- Requires a stable and robust property-wide Wi-Fi network
- Initial setup and staff training takes significant time
- Hardware costs for tablets can be high for large properties
Revinate
Pros
- Deep integration with most major Property Management Systems
- Highly intuitive interface designed specifically for hotel staff
- Excellent automated email templates that drive immediate revenue
- Detailed reporting that clearly shows ROI from marketing campaigns
Cons
- Pricing can be high for smaller independent properties
- Initial data cleaning process requires significant time investment
- Advanced customization options may have a slight learning curve