Membership admin overwhelming your daily work?
If you’re dealing with manual spreadsheets, scattered renewals, or lost payment records, it’s easy to see why you’d be searching for a cleaner solution like Join It.
After researching dozens of platforms, I found the real drain is endless follow-up on lapsed members instead of actually engaging your community.
From what I’ve discovered, Join It keeps things simple by automating renewals, syncing with your event tools, and acting as an unobtrusive “hub”—so you spend your time growing membership, not wrangling software. Their sharp focus on integrations (Eventbrite, Stripe, Mailchimp) sets them apart from one-size-fits-all AMS platforms.
In this Join It review, I’ll show you how easy it is to reduce admin headaches and deliver a better member experience without extra complexity.
You’ll learn which features actually solve your headaches, the real cost, setup process, and how Join It compares to alternatives you may be considering.
By the end, you’ll know the features you need to finally take control of your membership management and make a confident choice.
Let’s get started.
Quick Summary
- Join It is a focused membership management platform that automates sign-ups, renewals, payments, and integrates with key tools like Eventbrite and Mailchimp.
- Best for small to medium organizations needing streamlined membership and event management without complex AMS features.
- You’ll appreciate its simple setup, automated workflows, and reliable integrations that save significant administrative time.
- Join It offers tiered pricing starting at $29/month with a 14-day free trial and requires Stripe for payment processing.
Join It Overview
Join It has been around since 2016, based in Oakland, California. What impressed me during my research is their clear and focused mission: simplifying membership management for you.
My analysis shows they smartly position themselves as a central hub for your tools. They intentionally target small-to-medium organizations and non-profits that want a powerful, streamlined system that connects to software you already use and love.
In preparing this Join It review, I noted a steady focus on deepening their core integrations with services like Eventbrite and Stripe, which reinforces their connected-tool philosophy and adds continuous value.
Unlike competitors that are bloated all-in-one suites, Join It’s value is being your dedicated system of record. This practical approach avoids the complexity of trying to be a website builder or email client.
They now work with thousands of organizations worldwide, which provides you with strong validation from the market. You’ll find them supporting local clubs, professional associations, and growing non-profits.
I found their entire business strategy centers on deep automation and reliable integration. This directly addresses the modern need for organizations like yours to connect best-in-class tools, rather than being locked into one vendor’s ecosystem.
Now let’s examine their core capabilities.
Join It Features
Manual membership tasks devour your time.
Join It features are designed to simplify membership management, automating the tedious tasks that hold you back. Here are the five main Join It features that help organizations thrive.
1. Automated Membership Management
Tired of manual member tracking?
Constantly chasing renewals or manually processing new sign-ups can consume your valuable administrative resources. This often leads to errors and missed opportunities.
This feature eliminates that pain by automating renewals, reminders, and payment follow-ups. What I found is its “set it and forget it” workflow truly frees you from constant oversight. You configure membership types once, and Join It handles the rest.
This means you can dramatically reduce your administrative burden, allowing your team to focus on engaging members instead of paperwork.
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2. Deep Integration with Eventbrite
Event ticketing for members a nightmare?
Managing member-exclusive discounts or free event access manually is a logistical headache. You often waste time verifying statuses for every attendee.
Join It’s deep Eventbrite integration automatically syncs your member list, allowing real-time verification for special ticket access. From my testing, this feature helps you offer seamless member-only event registration. It instantly checks a user’s active membership status.
This means you can effortlessly provide member benefits for events, ensuring accurate access while saving significant administrative hours.
3. Seamless Payment Processing (via Stripe)
Struggling with secure online payment collection?
Handling recurring membership fees and ensuring payment security can be complex and prone to manual errors. This directly impacts your cash flow.
Join It integrates exclusively with Stripe, creating a streamlined and secure online payments solution. It handles automated recurring billing and prorated charges, simplifying financial management. Your organization receives direct deposits from Stripe seamlessly.
This ensures a reliable, consistent revenue stream with minimal effort, providing a professional and secure experience for your members.
4. Member Database & Simple CRM
Member data scattered everywhere?
Relying on messy spreadsheets or disparate systems for member information creates chaos. You struggle to find data or get a complete member view.
This Join It feature consolidates all member data into a single, clean, and searchable database. You can add custom fields and members get a self-service portal to update their details. This significantly reduces your team’s administrative burden.
This means you gain a comprehensive overview of your members, ensuring accurate communication and deeper insights into your community.
5. Smart Email List Management
Email lists always out of sync?
Manually updating your email lists with new members or removing lapsed ones is tedious and often leads to outdated communications. This frustrates members.
By integrating with Mailchimp or Constant Contact, Join It automatically updates your contact lists. This feature means new members are added, and lapsed ones removed or tagged correctly. From my evaluation, this ensures your outreach is always accurate.
This means you can maintain clean, targeted email communications without the manual hassle, saving your marketing team valuable time and effort.
Pros & Cons
- ✅ Automates membership renewals and administrative tasks efficiently.
- ✅ Seamlessly integrates with popular event and email marketing tools.
- ✅ User-friendly interface with excellent, responsive customer support.
- ⚠️ Exclusive reliance on Stripe limits payment processor choice.
- ⚠️ Lacks robust, built-in CRM or website builder features.
What I found is that all these Join It features work together to create a powerful, cohesive membership management system. This deep integration streamlines your operations, letting you focus on member engagement.
Join It Pricing
Wondering what Join It will cost your organization?
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Join It pricing offers clear, tier-based plans largely determined by your member count, providing transparent costs that help you budget effectively for your membership management needs.
Plan | Price & Features |
---|---|
Starter Plan | $29/month ($290 annually) • Up to 100 members • Unlimited membership types • Automated reminders • Basic integrations (Eventbrite, Constant Contact, Zapier) |
Plus Plan | $99/month ($990 annually) • Up to 1,000 members • Direct Mailchimp integration • Digital membership cards • Custom member fields |
Pro Plan | $199/month ($1,990 annually) • Up to 5,000 members • API access • Advanced integrations (e.g., Salesforce via Zapier) • Collect waivers |
Network Plan | Starts at $299/month (custom quote) • Over 5,000 members • All Pro features • Advanced support and services • Tailored solutions |
1. Value Assessment
Real value for your budget.
From my cost analysis, what impressed me most is how Join It’s pricing scales directly with your member count, meaning you only pay for what you truly need. Their transparent pricing structure offers predictable expenses, helping your finance team forecast accurately. You avoid surprising hidden fees, making budget planning much simpler.
This means your monthly costs stay aligned with your organization’s growth, avoiding overpayment for unused capacity.
2. Trial/Demo Options
Try before you buy.
Join It offers a generous 14-day free trial on all paid plans, allowing you to thoroughly test its features before committing. What I found regarding pricing here is that this trial provides a risk-free evaluation period, so you can experience the automation and integration benefits firsthand. It’s a great way to ensure it fits your specific workflows.
This lets you validate the platform’s suitability without any upfront financial commitment, securing your investment.
3. Plan Comparison
Choosing your ideal plan.
The Starter plan is great for new, small groups, but for growing organizations, the Plus or Pro plans offer significant value with increased member capacity and advanced features like digital cards and API access. What stands out is how each tier clearly adds practical functionality, guiding your decision based on current needs.
This tiered approach helps you match Join It pricing to actual usage requirements, preventing you from overpaying for unnecessary features.
My Take: Join It’s pricing strategy is highly transparent and scales well with organizational growth, making it an excellent fit for small to medium-sized clubs and non-profits seeking predictable costs.
The overall Join It pricing reflects transparent, scalable value for membership management.
Join It Reviews
What do actual Join It users really think?
From my analysis of various Join It reviews, I’ve distilled real user feedback into clear, actionable insights for you. This section details common experiences and overall sentiment from active customers.
1. Overall User Satisfaction
User satisfaction is remarkably high.
Across major platforms like Capterra (4.9/5) and G2 (4.8/5), Join It consistently earns exceptional ratings. What impressed me about the user feedback is how users consistently mention ease of adoption and intuitive design. These Join It reviews clearly show a pattern of genuinely satisfied customers.
This high praise often stems from its clean interface and incredibly smooth onboarding, allowing your team to quickly get started.
2. Common Praise Points
Simplicity and integrations impress.
What I found in user feedback is consistent praise for Join It’s simplicity and powerful integrations, particularly with Eventbrite and Mailchimp. Review-wise, these features consistently save significant administrative hours for organizations, freeing up valuable time. Your experience will likely benefit from these efficiencies.
This means you can automate key tasks, allowing you to focus your efforts on member engagement and growth.
3. Frequent Complaints
One key limitation stands out.
The most frequently mentioned issue, from my review analysis, is Join It’s exclusive reliance on Stripe for all payment processing. What stands out in feedback is how this payment processor limitation can be a deal-breaker for organizations already tied to other gateways.
While convenient for Stripe users, you should evaluate if this exclusive integration works for your existing financial setup.
What Customers Say
- Positive: “The best thing about Join It is the integration with other platforms, saving hundreds of administrative hours a year.”
- Constructive: “My number one ‘con’ is the inability to process payments through any processor besides Stripe.”
- Bottom Line: “Setup was unbelievably easy; we were up and running in an afternoon. This system is simple but powerful.”
Overall, Join It reviews reflect genuine user satisfaction, with the Stripe payment exclusivity being the only recurring concern. You should expect a positive experience with excellent support.
Best Join It Alternatives
Confused by your many membership software choices?
The best Join It alternatives offer distinct advantages depending on your specific needs. From my competitive analysis, navigating the competitive options requires a clear understanding of your organization’s priorities.
1. Wild Apricot
Need an all-in-one platform?
Wild Apricot offers a more comprehensive solution, bundling a website builder, online store, and email client directly into its platform. What I found comparing options is that Wild Apricot manages your entire online presence, though this alternative introduces higher complexity and cost compared to Join It’s focused integration model.
Choose Wild Apricot if you require an integrated website, store, and email client from a single vendor, simplifying your digital infrastructure.
2. MemberPress
Building on WordPress?
MemberPress is a powerful WordPress plugin, giving you granular control over memberships directly within your existing site. Alternative-wise, it provides deep WordPress customization for users, but it absolutely demands that you manage and maintain your own WordPress installation. Join It offers a simpler standalone solution without this backend overhead.
You’ll want to consider MemberPress if your organization is already deeply rooted in WordPress and prioritizes extensive backend control.
3. Memberful
Monetizing digital content?
Memberful specifically targets content creators, offering a sleek interface optimized for selling access to premium digital content or newsletters. From my competitive analysis, Memberful streamlines digital content monetization significantly, but this alternative often includes transaction fees on top of its monthly costs. It focuses less on traditional association management features.
Choose Memberful if your main goal is selling subscriptions to exclusive online content, rather than managing a traditional membership association.
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4. Glue Up
Running large-scale events?
Glue Up is a broader event and community management platform with a built-in CRM, offering more features for complex event planning like agendas and speakers. From my analysis, Glue Up provides more robust event management and CRM functionalities. This alternative is typically more expensive and designed for larger organizations than Join It’s targeted scope.
You should choose Glue Up if your organization’s primary function involves running many large, complex events and needs a centralized, powerful system.
Quick Decision Guide
- Choose Join It: Automated membership with essential integrations for SMBs
- Choose Wild Apricot: All-in-one platform for comprehensive online presence
- Choose MemberPress: Deep membership control for WordPress-based organizations
- Choose Memberful: Monetizing digital content and premium online communities
- Choose Glue Up: Robust event management and CRM for larger organizations
The best Join It alternatives depend on your specific organizational structure and priorities, not just a feature checklist.
Setup & Implementation
Concerned about complicated software setup and training?
My Join It review reveals that deploying this platform is surprisingly straightforward. It’s designed for rapid setup, setting realistic expectations for quick wins rather than lengthy projects typical of larger systems.
1. Setup Complexity & Timeline
Getting started is incredibly quick.
You can expect to be fully operational with Join It in under an hour for basic setup. My implementation analysis shows this process is intuitive, even for non-technical users, avoiding the typical multi-week deployment phases common with larger systems. Their guided setup walks you through essential steps quickly, from Stripe to membership types.
You’ll want to prepare your existing membership data for CSV import and ensure your Stripe account is ready for connection.
2. Technical Requirements & Integration
Minimal technical hurdles await.
Join It requires minimal existing IT infrastructure, focusing on seamless integration with best-in-class tools you already use. What I found about deployment is that it acts as a central hub, integrating directly with Stripe, Mailchimp, and Eventbrite. This means no complex server setups or custom coding during your implementation.
Your key technical preparation involves understanding your existing tool stack and configuring API connections where necessary.
3. Training & Change Management
User adoption is remarkably smooth.
The Join It user interface is exceptionally clean and logical, which means your team will require minimal training to get productive. My analysis indicates the learning curve is incredibly low, allowing administrators to quickly master managing members, payments, and basic reports without extensive instruction manuals.
You’ll want to orient your team to the new workflow and highlight the time-saving benefits to ensure enthusiastic adoption.
4. Support & Success Factors
Exceptional support smooths deployment.
Join It’s support team is a major asset during your implementation, highly praised for responsiveness and expertise. What I found about deployment is that their support is crucial for small organizations, resolving questions quickly during setup or data migration. Their comprehensive knowledge base also aids.
To ensure success, leverage their support and resources fully, especially when planning data migration and initial configurations.
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Implementation Checklist
- Timeline: Hours to a few days for basic setup
- Team Size: Administrator or office manager, minimal IT
- Budget: Primarily software cost; minimal setup services
- Technical: Stripe account connection; CSV for data migration
- Success Factor: Intuitive UI and responsive vendor support
Overall, Join It implementation is remarkably efficient for SMBs and non-profits. This platform prioritizes quick deployment and user-friendly adoption, making it an excellent choice if you value simplicity and swift integration.
Who’s Join It For
Does Join It truly fit your organization?
This Join It review section helps you quickly determine if this membership software aligns with your business profile, team size, and specific use case needs. We’ll assess who benefits most.
1. Ideal User Profile
Automate membership without replacing everything?
Join It shines for small to medium-sized non-profits, associations, and clubs eager to streamline membership processes. From my user analysis, organizations already leveraging popular tools like Eventbrite and Mailchimp will find its integration hub approach perfectly aligned. You’re likely an executive director or club president seeking administrative efficiency.
You’ll see significant time savings if your priority is automating renewals, online payments, and maintaining a clean, centralized member data source.
2. Business Size & Scale
Built for focused operations, not vast empires.
Join It is designed for small to medium-sized organizations. What I found about target users is that teams with limited IT resources seeking a powerful yet intuitive system thrive here. It’s ideal if you’re not looking for a full-scale, complex Association Management System.
Your organization is a good fit if you need robust automation without the overhead or complexity typically associated with larger enterprise solutions.
3. Use Case Scenarios
End manual member verification headaches.
Join It excels when you run frequent events and waste hours manually verifying memberships for discounts. It’s also perfect if you’re tired of chasing renewals via phone and email. User-wise, the software automates payment collection and provides a reliable member data hub that syncs with your existing tools.
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You’ll find this solution invaluable if your primary need is simplifying online payments, automating renewals, and centralizing scattered member information.
4. Who Should Look Elsewhere
Not for everyone’s payment or platform needs.
If your organization requires payment processing options beyond Stripe, Join It isn’t currently for you. From my user analysis, businesses needing an all-in-one platform with built-in website builders or email clients will also find it insufficient.
Consider a full-suite AMS if you need integrated web design, diverse payment gateways, or a completely self-contained system.
Best Fit Assessment
- Perfect For: Small-to-medium non-profits, clubs, associations wanting membership automation.
- Business Size: SMBs with existing tech stack, limited IT, not enterprise-level.
- Primary Use Case: Automating member sign-ups, renewals, event verification, and payments.
- Budget Range: Affordable, intuitive SaaS (implies budget-friendly for target SMBs).
- Skip If: Needs diverse payment gateways beyond Stripe or a full all-in-one AMS.
This Join It review reveals who truly benefits. The question of who should use Join It ultimately comes down to automating membership with existing tools, rather than seeking a new all-in-one suite.
Bottom Line
Join It simplifies membership management effectively.
My Join It review provides a decisive final assessment, highlighting its core strengths and a key limitation to guide your software decision with confidence.
1. Overall Strengths
Intuitive, integrated, exceptional support.
The software excels by making membership management straightforward through its intuitive user interface, powerful integrations with tools like Eventbrite, Mailchimp, and Stripe, and consistently praised customer support. My analysis reveals exceptional ease of setup and significant time savings for users, streamlining operations.
These core strengths enable organizations to quickly automate administrative tasks like sign-ups and renewals, leading to faster member onboarding, reduced administrative burden, and improved operational efficiency.
2. Key Limitations
One notable constraint exists.
The primary drawback noted in this Join It review is its exclusive reliance on Stripe for payment processing. While Stripe is a robust solution, this limits options for organizations currently using or preferring other payment gateways, requiring potential migration.
This limitation isn’t a deal-breaker if Stripe aligns with your existing setup, as many find it convenient, but it demands careful consideration if you require broader payment gateway flexibility.
3. Final Recommendation
A clear recommendation for you.
You should choose Join It if your organization is a small-to-medium business, non-profit, club, or association seeking a powerful yet intuitive membership management platform. My analysis shows it avoids AMS complexity for targeted needs.
My recommendation holds high confidence for those prioritizing ease of use, strong integrations, and excellent support over extensive payment gateway options.
Bottom Line
- Verdict: Recommended for SMBs and non-profits
- Best For: Small-to-medium businesses, non-profits, clubs, associations
- Biggest Strength: Intuitive interface and seamless integrations
- Main Concern: Exclusive reliance on Stripe for payment processing
- Next Step: Explore their demo or trial program
This Join It review confirms its strong value, providing clear guidance for your membership needs and ensuring a confident software decision.