AfterShip
AfterShip is a comprehensive post-purchase platform providing automated shipment tracking, branded tracking pages, and proactive delivery notifications to improve your customer experience and drive repeat sales for e-commerce businesses.
Justt
Justt is an automated chargeback mitigation software that uses AI and behavioral data to help merchants recover lost revenue by simplifying the complex dispute resolution process.
Quick Comparison
| Feature | AfterShip | Justt |
|---|---|---|
| Website | aftership.com | justt.ai |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✓ 7 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2020 |
| Headquarters | Hong Kong, China | Tel Aviv, Israel |
Overview
AfterShip
AfterShip is a post-purchase platform designed to help you take full control of your customer's journey after they click the buy button. Instead of leaving customers wondering where their packages are, you can provide real-time tracking updates across more than 1,100 carriers globally. You can build branded tracking pages that keep shoppers on your site rather than sending them to carrier portals, creating more opportunities for upselling and engagement.
The platform helps you reduce customer support inquiries by proactively sending delivery notifications via email, SMS, and WhatsApp. Whether you are a small boutique or a high-volume enterprise, you can use the centralized dashboard to monitor shipping performance and identify delays before they become problems. It integrates directly with major platforms like Shopify, Magento, and Salesforce to automate your entire fulfillment workflow.
Justt
Justt provides an automated solution to help you win back revenue lost to unfair chargebacks. Instead of manually gathering evidence and navigating complex bank rules, you can rely on their AI-driven engine to handle the heavy lifting. The platform connects directly to your payment processor, identifies winnable disputes, and builds customized evidence packages tailored to each specific case and card network requirement.
You can stop wasting hours on administrative tasks and focus on growing your business while the software scales your dispute responses. It works behind the scenes to improve your win rates by learning from millions of data points and adapting to evolving industry regulations. Whether you are a high-volume e-commerce merchant or a digital service provider, the platform streamlines your entire post-transaction workflow.
Overview
AfterShip Features
- Branded Tracking Pages Create custom tracking pages with your logo and colors to keep customers engaged with your brand during delivery.
- Multi-Carrier Tracking Track shipments across 1,100+ global carriers in one unified dashboard to simplify your logistics management.
- Automated Notifications Send proactive updates via email, SMS, and WhatsApp to keep your customers informed at every delivery milestone.
- AI-Powered EDD Provide accurate estimated delivery dates using AI to set clear expectations and build trust with your shoppers.
- Shipping Analytics Monitor carrier performance and delivery rates with detailed reports to optimize your shipping strategy and costs.
- Returns Management Set up a self-service returns portal that allows your customers to print labels and track return status easily.
Justt Features
- Hands-off Automation. Automate your entire dispute process from initial notification to final resolution without manual data entry or filing.
- Smart Evidence Collection. Gather all necessary transaction data and customer footprints automatically to build the strongest possible case for every dispute.
- AI-Driven Tailoring. Create customized response packages that adapt to specific card schemes and merchant category codes for higher win rates.
- Real-time Analytics. Track your recovery performance and win rates through a centralized dashboard that shows exactly how much revenue you've recovered.
- Seamless Integrations. Connect your existing payment gateways and e-commerce platforms quickly to start defending your revenue with minimal technical effort.
- Success-Based Logic. Align your interests with a solution that focuses on winning cases rather than just processing high volumes of paperwork.
Pricing Comparison
AfterShip Pricing
- Up to 50 shipments per month
- Branded tracking page
- Order lookup widget
- Email notifications
- Access to 1,100+ carriers
- Everything in Free, plus:
- Up to 100 shipments per month
- SMS and WhatsApp notifications
- AI-powered delivery estimates
- Basic analytics dashboard
- 24/7 email support
Justt Pricing
Pros & Cons
AfterShip
Pros
- Supports an extensive list of global and local carriers
- Branded tracking pages significantly reduce support tickets
- Easy integration with major e-commerce platforms like Shopify
- Automated notifications keep customers informed and happy
Cons
- Pricing can scale quickly as shipment volume increases
- Advanced customization requires higher-tier paid plans
- Occasional delays in carrier data synchronization
Justt
Pros
- Success-based pricing means no upfront financial risk
- Significantly reduces manual workload for finance teams
- Higher win rates compared to manual internal processes
- Quick implementation with major payment processors
Cons
- Pricing details are not transparently listed online
- Primarily built for high-volume merchants rather than startups
- Requires sharing sensitive transaction data for full automation