Decisions
Workflow Automation Software
Decisions is a no-code automation platform designed to help you build complex business processes without writing a single line of code. You can cre
Karbon is a collaborative practice management platform designed for accounting firms to unify workflows, settle communication gaps, and provide real-time visibility into team productivity and client management.
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Karbon is a centralized workspace designed specifically for accounting and professional service firms to manage their entire practice. You can combine your email, discussions, tasks, and powerful workflows into one integrated platform, ensuring nothing falls through the cracks. It helps you eliminate silos by connecting your team’s communication directly to the work they are performing for clients.
You can automate data collection from clients using auto-reminders and secure portals, which saves hours of manual follow-up. The platform provides deep visibility into your firm's performance through real-time analytics, allowing you to balance workloads and identify bottlenecks before they impact your deadlines. Whether you are a small firm or a large practice, it scales to help you deliver consistent, high-quality service.
Main dashboard with project overview
Kanban-style task management
Gantt chart timeline view
Workflow automation builder
Stop toggling between disconnected apps and messy spreadsheets. Karbon brings your team, clients, and projects together in one place so you can focus on high-value work. Here is how you can transform your firm's operations:
Turn your emails into actionable tasks and link them directly to client timelines so your whole team has context.
Send automated requests and reminders to clients for documents, ensuring you get what you need without manual chasing.
Track every project stage with Kanban boards and list views to ensure your team hits every critical deadline.
Standardize your firm's processes with detailed templates and checklists that ensure consistent service delivery across all clients.
Access visual dashboards to monitor team capacity, project status, and firm-wide productivity metrics in real-time.
Provide your clients with a branded, secure space to upload documents and complete tasks without using risky email attachments.
Karbon offers tiered subscription plans based on the level of automation and reporting your firm requires. You can start with a 14-day free trial to explore the features before committing. Paid plans are billed per user, allowing you to scale your investment as your team grows.
Based on feedback from accounting professionals on G2 and Capterra, here is what you can expect when using Karbon for your firm:
Perfect for small to mid-sized accounting and tax firms (5-100 employees) that need to automate client data collection and unify team communication.
Karbon is a top-tier choice if you run an accounting firm and feel overwhelmed by fragmented emails and manual client follow-ups. The platform’s ability to turn emails into tasks is a standout feature that provides unmatched transparency for remote or hybrid teams.
While the per-user cost is higher than some competitors, the time saved through automated client tasks and standardized workflows typically justifies the investment. Highly recommended for firms looking to scale their operations without adding administrative headcount.
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Main dashboard with project overview