Kickserv
Kickserv is a field service management software that helps home service businesses manage scheduling, dispatching, invoicing, and customer communication through a centralized mobile-friendly platform to streamline daily operations.
Zuper
Zuper is a field service management software that helps you automate work orders, manage remote teams, and improve customer experiences with real-time scheduling and mobile-first dispatching tools.
Quick Comparison
| Feature | Kickserv | Zuper |
|---|---|---|
| Website | kickserv.com | zuper.co |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $33/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2005 | 2016 |
| Headquarters | San Francisco, USA | Seattle, USA |
Overview
Kickserv
Kickserv is a comprehensive field service management tool designed to help you run your home service business from anywhere. Whether you are managing a plumbing, HVAC, or landscaping company, you can handle the entire customer lifecycle from the initial estimate to the final payment. The platform centralizes your data so you can stop chasing paper trails and start focusing on growing your technician teams and customer base.
You can manage your team's schedule with a drag-and-drop calendar, send professional estimates via email, and collect signatures on-site using the mobile app. It solves the common headache of fragmented communication by keeping office staff and field technicians synced in real-time. The software scales with your business, offering a free entry point for solo operators and robust features for established service companies looking to automate their workflows.
Zuper
Zuper is a flexible field service management platform designed to help you scale your service business. You can move away from manual spreadsheets and paper-based tracking by digitizing your entire workflow, from the moment a lead comes in to the final payment collection. It allows you to manage your workforce, track inventory, and maintain customer records in one centralized hub.
You can optimize your daily operations with intelligent dispatching and automated alerts that keep your field technicians and customers in sync. The platform is built for mid-to-large service organizations in industries like HVAC, cleaning, and facility management. By using the mobile app, your team can update job statuses, capture digital signatures, and process invoices directly from the job site, ensuring your back office stays updated in real-time.
Overview
Kickserv Features
- Drag-and-Drop Scheduling Assign jobs to your technicians quickly using a visual calendar that shows everyone's availability in real-time.
- Mobile Field App Give your technicians the power to view job details, upload photos, and clock in directly from their smartphones.
- Professional Estimates Create and send polished estimates to your customers and let them approve work with a single click.
- Automated Invoicing Convert completed jobs into professional invoices instantly and send them to customers to get paid faster.
- Customer Portal Provide your clients with a private login where they can view history, approve quotes, and pay bills online.
- GPS Tracking See where your team is located in the field so you can dispatch the closest technician to urgent calls.
- Online Booking Allow new leads to book your services directly from your website or social media pages 24/7.
- Custom Reporting Track your sales performance and technician productivity with visual reports that help you make better business decisions.
Zuper Features
- Smart Scheduling. Assign the right technician to every job based on their skills, location, and availability using an intuitive drag-and-drop calendar.
- Work Order Management. Create, track, and update work orders from start to finish so you never lose sight of a project's progress.
- Mobile Field App. Empower your technicians to access job details, upload photos, and clock in or out directly from their mobile devices.
- Inventory Tracking. Monitor your stock levels across multiple locations and vans to ensure your team always has the parts they need.
- Automated Estimating. Generate professional estimates on the spot and get instant digital approval from your customers to start work faster.
- Real-time Location. Track your field team's location in real-time to optimize routes and provide customers with accurate arrival windows.
Pricing Comparison
Kickserv Pricing
- Up to 2 users
- Unlimited jobs and invoices
- Mobile app access
- Customer portal
- Online booking
- Basic reporting
- Everything in Free, plus:
- Up to 5 users
- QuickBooks Desktop integration
- QuickBooks Online integration
- Xero integration
- Email support
Zuper Pricing
- Work order management
- Smart scheduling & dispatching
- Mobile app for field crews
- Customer management (CRM)
- Basic reporting and analytics
- Standard integrations
- Everything in Pro, plus:
- Advanced inventory management
- Asset management
- Custom workflows and fields
- Multi-location support
- Priority email support
Pros & Cons
Kickserv
Pros
- Generous free plan for small service businesses
- Seamless two-way sync with QuickBooks and Xero
- User-friendly interface that technicians learn quickly
- Excellent mobile app functionality for field work
- Affordable entry-level pricing compared to competitors
Cons
- Advanced reporting requires higher-tier paid plans
- Limited customization options for document templates
- Occasional sync delays with third-party accounting tools
Zuper
Pros
- Highly customizable workflows fit specific business needs
- Deep integration with popular CRMs like HubSpot
- User-friendly mobile app for field technicians
- Excellent customer support and onboarding assistance
- Robust automated communication keeps customers informed
Cons
- Initial setup takes time due to customization options
- Learning curve for administrators during first week
- Mobile app occasionally syncs slowly in low-signal areas