Klara
Klara is a medical communication platform that streamlines patient intake, messaging, and scheduling to help healthcare practices improve efficiency and provide a better patient experience.
OhMD
OhMD is a healthcare communication platform that simplifies patient engagement through HIPAA-compliant texting, electronic forms, and automated scheduling to improve clinical workflows and patient satisfaction.
Quick Comparison
| Feature | Klara | OhMD |
|---|---|---|
| Website | klara.com | ohmd.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2013 |
| Headquarters | New York, USA | Burlington, USA |
Overview
Klara
Klara is a comprehensive communication platform designed to transform how your medical practice interacts with patients. Instead of relying on fragmented phone calls and paper forms, you can manage the entire patient journey—from initial outreach and intake to follow-up care—within a single, secure interface. It integrates directly with your EHR to ensure data flows smoothly without manual entry.
You can automate routine tasks like appointment reminders, insurance collection, and post-visit instructions, allowing your staff to focus on clinical care. The platform is built for practices of all sizes, particularly those in dermatology, plastic surgery, and primary care, who want to reduce phone volume and administrative overhead while keeping patients engaged through their preferred mobile channels.
OhMD
OhMD is a communication platform designed to help you connect with your patients as easily as you text your friends. Instead of playing phone tag or dealing with clunky patient portals, you can send secure, HIPAA-compliant messages directly to a patient's mobile phone. This helps you speed up intake, reduce no-shows, and handle prescription refills without the administrative headache of traditional office phone systems.
You can manage your entire practice's communication from a single inbox, allowing your team to collaborate on patient care in real-time. Whether you are a solo practitioner or part of a large health system, the platform scales to meet your needs by integrating with your existing Electronic Health Record (EHR) system. It effectively removes the barriers to patient access while keeping your clinical data secure and organized.
Overview
Klara Features
- Secure Messaging Communicate with patients and colleagues in real-time through a HIPAA-compliant interface that replaces inefficient phone calls.
- Digital Patient Intake Send digital forms to patients before their visit so they can complete registration and upload insurance cards from their phones.
- Automated Reminders Reduce no-shows by sending automated appointment reminders and confirmation requests directly to your patients' mobile devices.
- Telemedicine Visits Launch high-quality video visits with one click, allowing you to treat patients remotely without requiring them to download an app.
- EHR Integration Sync patient information and communication logs automatically with your existing electronic health record system to maintain accurate documentation.
- Online Scheduling Enable patients to request or book appointments online, giving your staff more time to handle complex in-office tasks.
OhMD Features
- HIPAA-Compliant Texting. Message your patients securely without requiring them to download an app or remember complex portal login credentials.
- Electronic Patient Forms. Send intake forms and consent documents via text so patients can complete them on their phones before arriving.
- Video Visits. Launch encrypted telehealth sessions with a single click directly from your secure messaging conversation with a patient.
- Automated Scheduling. Let patients book or reschedule their own appointments through automated workflows that sync directly with your office calendar.
- EHR Integration. Sync your conversations and patient data automatically with over 50 leading Electronic Health Record systems to save time.
- Colleague Messaging. Communicate internally with your clinical team in secure threads to coordinate care and discuss sensitive patient details.
Pricing Comparison
Klara Pricing
OhMD Pricing
- HIPAA-compliant texting
- Patient communication
- Colleague messaging
- Mobile and desktop apps
- Secure file sharing
- Everything in Free, plus:
- Broadcast messaging
- Electronic forms
- Video visits
- Automated workflows
- EHR integration
Pros & Cons
Klara
Pros
- Significantly reduces daily phone volume for front-desk staff
- Patients find the mobile-friendly interface very easy to use
- Streamlines the insurance verification process with digital uploads
- Improves team collaboration through internal staff tagging features
- No app download required for patients to communicate
Cons
- Initial setup and EHR integration can take time
- Customization options for automated messages are sometimes limited
- Occasional notification delays reported on the mobile app
OhMD
Pros
- High patient adoption since no app download is required
- Significantly reduces daily office phone call volume
- Easy setup process for small clinical teams
- Seamless integration with many popular EHR platforms
Cons
- Advanced features require a custom price quote
- Free version lacks essential automation for large teams
- Initial learning curve for managing high message volumes