Kolleno Review: Overview, Features, Pricing & Alternatives in 2025

Chasing late invoices gets old fast.

If you’re tired of your finance team juggling spreadsheets, overdue payment emails, and constant reminders, you might be exploring tools like Kolleno to fix your AR headaches.

The real problem I see is cash flow stalls and wasted hours daily—you’re probably buried in manual tracking that leaves money on the table.

Kolleno takes a smarter, AI-powered swing at automating accounts receivable—everything from customer portals to automated workflows, real-time risk checks, and fast payment reconciliation. Their focus is on slashing your manual work, making collections less awkward, and improving your daily cash position.

So in this review, I’ll break down how Kolleno actually gets you paid faster, so you’re not left guessing if it’ll fix your AR pain points.

In this Kolleno review, I’ll unpack features, pricing, pros and cons, how the platform stacks up to alternatives, and what real users say—so you can make a confident decision.

You’ll walk away knowing the features you need to ditch spreadsheet chaos and fix your cash collection process.

Let’s get started.

Kolleno Overview

Kolleno is a London-based fintech that’s been around since 2020. I find their core mission is refreshingly simple: helping businesses like yours automate accounts receivable and truly optimize cash flow.

What really struck me is how they serve a wide range of companies, from growing teams to established global enterprises. Their key advantage is centralizing receivables, payments, and reconciliation for busy finance professionals who need clarity, not added operational complexity.

They recently secured significant seed funding and consistently win G2 awards for things like “Best Support” and “Easiest Setup.” Through this Kolleno review, you can see how that external validation translates into a reliable platform.

Unlike heavier systems like HighRadius which can be overwhelming, Kolleno’s value is its simplicity and remarkably quick implementation. You get the sense it was built by finance pros who genuinely understand your daily collections grind.

They work with a broad spectrum of scaling companies across different industries, helping CFOs and credit managers get a real-time, accurate handle on both cash flow and overall portfolio risk.

From my analysis, their strategic priority is using AI to bring all your AR processes into a single, unified platform. This directly addresses your finance team’s urgent need to finally ditch spreadsheets and manual follow-ups.

Now let’s examine their core capabilities.

Kolleno Features

Drowning in a sea of outstanding invoices?

Kolleno features are designed to automate and optimize your accounts receivable, helping you reclaim control over cash flow. Here are the five main Kolleno features that really stand out.

1. Automated Collections Workflows

Tired of manually chasing late payments?

Consistent follow-ups are crucial, but manual reminders are time-consuming and often inconsistent. This can lead to longer payment cycles and increased stress.

Kolleno’s automated collections workflows let you set up personalized reminders via email, SMS, and even voice calls. What I found impressive is how you can tailor strategies to different customer segments, ensuring every client feels valued while getting nudged. This feature helps you maintain a consistent, yet personalized, follow-up schedule.

This means you can significantly reduce late payments and ensure your cash flow stays healthy without constant manual intervention.

2. Customer Payment Portal

Is your payment process inconvenient for clients?

Making it difficult for customers to pay can result in delayed payments and unnecessary friction. You want to make payment as easy as possible.

Kolleno offers a self-service customer portal where clients can view all invoices, track overdue days, and pay instantly. From my testing, the ability for customers to choose from various payment methods seamlessly — credit card, ACH, direct debit — is a huge convenience. This feature empowers your customers while speeding up collections.

So, your clients get a professional, branded experience, and you get paid faster, fostering better long-term relationships.

3. Cash Application and Reconciliation

Struggling with messy payment reconciliation?

Manually matching payments to invoices is tedious and prone to errors, often leading to wasted time and accounting discrepancies. You need accuracy here.

Kolleno automates cash application, matching payments to invoices and highlighting any discrepancies. This is where Kolleno shines: it reconciles payments directly back to your ERP, marking them as paid to complete the loop. This feature truly simplifies a complex financial task.

This means your finance team spends less time on manual data entry and more time on strategic financial analysis.

4. Credit Risk Management

Worried about your business’s credit exposure?

Ignoring credit risk can lead to significant bad debt and financial instability, especially when onboarding new clients. Proactive measures are key.

Kolleno helps you automate new client credit checks and monitor your portfolio’s risk exposure in real-time. I appreciate how this feature helps you stay ahead of potential financial risks, allowing for informed decision-making before issues escalate. It provides the visibility you need to safeguard your financial health.

This means you can onboard new clients with confidence and proactively minimize potential bad debt across your entire customer base.

5. Reporting and Analytics

Can’t get clear insights into your AR performance?

Without real-time data, it’s hard to identify payment trends, prioritize collection efforts, or make informed financial decisions. You need clarity.

Kolleno provides real-time AR analytics, offering dashboards for invoice aging, DSO tracking, and collection performance. What I found particularly useful is the clear overview it gives of what’s owed and what’s coming in, helping you pinpoint where to focus your efforts. This feature empowers you to make data-driven decisions.

This means you can optimize your collection strategies, improve cash flow forecasting, and ultimately, boost your financial performance.

All these Kolleno features work together to create a complete AR management ecosystem that helps optimize your cash flow.

Kolleno Pricing

Worried about hidden software costs?

Kolleno pricing utilizes a tiered model, with plans designed to match your business size and invoice volume, making it easy to see where your budget fits.

Plan	Price & Features
BusinessPay	Custom quote (for >$1M turnover, >100 invoices) • 1+ user • 1 ERP integration (Xero, QuickBooks, Sage) • Payment portal, auto-reconciliation, payment links • Workflow automation, AI agent support • 100 SMS, 100 calls
Business Plus	Custom quote (for $10M-$100M turnover, >100 invoices) • 2+ users • All BusinessPay features • Additional ERPs (Intaact, Clio) • 200 SMS, 200 calls
Enterprise	Custom quote (for $100M-$10B turnover, >1,000 invoices) • 2+ users • All Business Plus features • Multiple ERPs (NetSuite, SAP, Oracle Fusion) • Human agent support, custom dev hours • 400 SMS, 400 calls
Enterprise Plus	Custom quote (for >$10B turnover, >5,000 invoices) • 4+ users • All Enterprise features • Custom NetSuite config, unlimited payments integrations • Custom development hours • 600 SMS, 600 calls

1. Value Assessment

Transparent value scaling.

What I found regarding pricing is that Kolleno directly ties your cost to revenue and invoice volume, ensuring you pay for what you actually use. This tiered approach means your business isn’t burdened by oversized plans; you only pay for features you truly need.

This structure helps your budget align perfectly with your operational scale, avoiding unnecessary expenses as you grow.

2. Trial/Demo Options

Evaluate before committing.

Kolleno offers a free trial for their BusinessPay plan, giving you hands-on experience with core features before any financial commitment. From my analysis, this allows you to thoroughly assess its fit for your workflows and understand the value it brings before exploring full pricing.

This means you can validate its impact on your cash flow and team efficiency without upfront investment.

3. Plan Comparison

Choosing the right plan.

Selecting the right Kolleno tier depends on your annual turnover and invoice volume; each step unlocks more integrations and communication allowances. What makes their pricing smart is how each tier builds upon the last to support increasing complexity and user requirements.

This ensures you match your Kolleno pricing to your actual business needs, preventing you from overspending or underserving.

My Take: Kolleno’s tiered pricing model is thoughtfully structured, allowing businesses to scale their AR automation as their revenue and invoice volumes grow, which is ideal for budget predictability.

The overall Kolleno pricing offers scalable value that grows with your business needs.

Kolleno Reviews

What do real users truly experience?

This section dives into Kolleno reviews, analyzing real user feedback to provide balanced insights into customer satisfaction, common praise points, and frequent complaints about the software.

1. Overall User Satisfaction

Users seem highly satisfied.

From my review analysis, Kolleno maintains an exceptional 4.9/5 rating on G2, indicating strong overall user sentiment. What impressed me is how user reviews frequently highlight the tangible benefits of automation and improved cash flow, translating into clear ROI for businesses.

This suggests you can expect a positive impact on your financial operations.

2. Common Praise Points

Users consistently love the automation.

Customers frequently laud Kolleno’s automated collections workflows and the significant reduction in manual tasks. What stands out in the feedback is how the system effortlessly streamlines payment reminders, helping maintain client relationships while ensuring timely payments.

This means you can expect increased efficiency and less stress in managing receivables.

3. Frequent Complaints

Some users desire more tutorials.

While largely positive, some reviews indicate a desire for more detailed tutorials and an expanded help section. What I found in user feedback is how initial navigation can be a bit challenging for certain features, particularly for first-time users.

These issues appear to be minor learning curve hurdles rather than major deal-breakers.

The overall Kolleno reviews reflect overwhelming user satisfaction with minor learning curve observations.

Best Kolleno Alternatives

Struggling with too many AR software options?

The best Kolleno alternatives include several strong options, each better suited for different business situations, budget considerations, and specific automation priorities.

1. HighRadius

Managing highly complex, global financial operations?

HighRadius makes more sense if you’re a very large enterprise requiring extensive customization and deep integration with multiple enterprise ERPs. From my competitive analysis, HighRadius offers unmatched depth for large-scale financial processes, though its implementation is significantly longer and more IT-intensive.

Choose HighRadius when your business needs enterprise-level financial process automation with a dedicated IT team.

2. Tesorio

Prioritizing advanced cash flow forecasting and AI?

Tesorio excels if your primary need is highly advanced cash flow forecasting and predictive analytics driven by strong AI and machine learning capabilities. What I found comparing options is that Tesorio focuses on intelligent payment and collections forecasting, providing deep insights into future cash flow movements across various systems.

Consider this alternative when AI-driven predictive cash flow and integrated dashboards are your top priority.

3. Invoiced

Seeking highly customizable billing and payment workflows?

Invoiced is a strong contender if your business requires highly customizable billing, payment processing, and subscription management, functioning as a standalone or deeply integrated system. From my analysis, Invoiced provides extensive customization for AR workflows, making it flexible for diverse billing needs, especially for medium to enterprise-level organizations.

Choose Invoiced when bespoke billing and payment acceptance processes are critical for your operations.

4. BILL AP/AR

Need an integrated AR and AP solution for SMBs?

BILL AP/AR is the better choice if your business needs a centralized dashboard handling both accounts receivable and accounts payable. From my competitive analysis, BILL integrates both AR and AP functionalities seamlessly, making it ideal for SMBs seeking a holistic cash flow management platform.

Choose this alternative when you are an SMB requiring combined AR and AP management in one cohesive system.

Ultimately, the best Kolleno alternatives depend on your specific business size, budget, and integration needs rather than just feature lists.

Kolleno Setup

Concerned about complicated software setup and training?

Kolleno’s setup is largely straightforward, with users often reporting a quick go-live time, which is a major positive in this Kolleno review. This section breaks down what to expect for implementation.

1. Setup Complexity & Timeline

Is Kolleno truly “Easiest Setup”?

Kolleno is indeed recognized for its ease of setup, with many users achieving go-live in 10-14 days when integrating with existing ERPs. From my implementation analysis, the platform’s integrated modules streamline deployment, helping you avoid common multi-vendor complexities.

You’ll still need to dedicate time to customize automated workflows to fully align with your specific business needs.

2. Technical Requirements & Integration

How easy are the technical integrations?

Kolleno is a cloud-based platform, so you avoid significant on-premise hardware investments. What I found about deployment is that it integrates seamlessly with major accounting and ERP systems, simplifying real-time data synchronization across your finance tech stack.

Your IT team will need to ensure smooth data connections, but complex infrastructure changes are generally not required.

3. Training & Change Management

What about user adoption challenges?

While user-friendly, some users may benefit from more guided onboarding given Kolleno’s feature breadth. From my analysis, successful adoption hinges on familiarizing your team with automated workflows and new credit control processes.

You’ll want to plan for dedicated training, leveraging Kolleno’s provided onboarding hours to ensure full team proficiency.

4. Support & Success Factors

How supportive is Kolleno during implementation?

Kolleno receives excellent marks for customer support, with G2 users giving a perfect 10.0 score. What I found about deployment is that their responsive team is readily available to answer questions and resolve issues, which is crucial for smooth go-live.

For your implementation to succeed, leverage their support and prepare your team for the new, efficient AR processes.

Overall, Kolleno setup is genuinely efficient, providing a relatively quick path to improved AR processes for businesses ready to embrace automation.

Bottom Line

Kolleno: Is it the right AR solution for your business?

This Kolleno review offers a decisive final assessment of its capabilities, helping you determine if its features, pricing, and overall value align with your specific accounts receivable needs.

1. Who This Works Best For

Businesses eager to supercharge cash flow.

Kolleno is ideal for finance professionals, credit managers, and AR teams in companies generating £1 million to over £100 million in revenue. What I found about target users is that those prioritizing automation for collections find Kolleno invaluable for reducing manual effort and speeding up payment cycles.

You’ll succeed if your goal is to centralize communications, gain real-time visibility, and drastically reduce Days Sales Outstanding.

2. Overall Strengths

Cash flow acceleration is this software’s superpower.

The software excels through its AI-powered automation, intuitive customer payment portal, and seamless ERP integrations, significantly streamlining collections. From my comprehensive analysis, its ability to automate follow-ups and reconciliation frees up your finance team from repetitive tasks, improving efficiency and accuracy.

These strengths translate into tangible improvements in your cash flow and allow your team to focus on strategic financial management rather than manual chasing.

3. Key Limitations

Some users desire more built-in reporting options.

While robust, a few users report a desire for more diverse, pre-built reporting formats and a slight learning curve when exploring its advanced features. Based on this review, navigating the full feature set can require initial dedication, especially for users new to AR automation platforms.

These limitations are generally manageable, presenting minor inconveniences rather than fundamental deal-breakers for most businesses.

4. Final Recommendation

Kolleno comes highly recommended.

You should choose this software if your business aims to significantly modernize its accounts receivable processes, accelerate cash flow, and reduce manual collection efforts. From my analysis, this solution offers a strong balance of power and usability, making it accessible while delivering enterprise-level benefits.

My confidence level is high for businesses seeking an efficient, user-friendly, and highly supportive AR automation platform.

This Kolleno review concludes with high confidence in its value proposition, especially for businesses ready to transform their accounts receivable process.