Maze
Maze is a continuous discovery platform that helps product teams collect user insights through unmoderated testing, survey tools, and automated reporting to make data-driven design decisions faster.
Survicate
Survicate is a flexible survey software that helps you collect continuous customer feedback across web, mobile, and email to improve your product experience and increase customer retention rates.
Quick Comparison
| Feature | Maze | Survicate |
|---|---|---|
| Website | maze.co | survicate.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✘ No free trial | ✓ 10 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2018 | 2013 |
| Headquarters | Paris, France | Warsaw, Poland |
Overview
Maze
Maze is a continuous discovery platform designed to help you integrate user insights into every stage of the product development lifecycle. Instead of waiting weeks for research results, you can run unmoderated tests on prototypes from Figma, Adobe XD, or Sketch and receive actionable data in hours. It transforms the way your team validates ideas by turning qualitative feedback into quantitative metrics that everyone can understand.
You can easily recruit participants from your own database or use the built-in panel to reach specific demographics quickly. The platform automatically generates visual reports, making it simple to share findings with stakeholders and justify design changes. Whether you are a solo designer or part of a large product organization, Maze helps you build better user experiences by removing the guesswork from the design process.
Survicate
Survicate helps you capture the voice of your customers at every touchpoint without disrupting their journey. You can trigger surveys based on specific user behavior, send them via email, or embed them directly into your mobile app. This allows you to gather real-time insights into user satisfaction, Net Promoter Score (NPS), and feature requests.
The platform centralizes your feedback data, making it easy to identify patterns and act on customer needs quickly. You can integrate these insights directly into your existing tech stack, ensuring your product and marketing teams stay aligned with what your users actually want. It is designed for scaling businesses that need professional feedback loops without complex implementation.
Overview
Maze Features
- Prototype Testing Import your designs from Figma or Adobe XD to see exactly where users click and where they get stuck.
- Card Sorting Understand how your users categorize information so you can build more intuitive navigation menus and site structures.
- Tree Testing Evaluate the hierarchy of your website or app by asking users to find specific items within a text-only structure.
- Live Website Testing Test your published website to identify usability issues and conversion bottlenecks on live pages without changing any code.
- Automated Reporting Generate instant, presentation-ready reports that highlight heatmaps, misclick rates, and average time-on-task for every test you run.
- Participant Recruitment Access a global panel of over 6 million participants or send targeted prompts to your own customers directly.
Survicate Features
- Multi-Channel Surveys. Reach your customers wherever they are by deploying surveys via email, shareable links, web apps, or native mobile applications.
- Targeted Website Surveys. Trigger surveys based on user behavior like exit intent, time on page, or scroll depth to capture contextual feedback.
- NPS Tracking. Measure and monitor your Net Promoter Score over time with automated distribution and built-in analytics to gauge loyalty.
- Visual Survey Builder. Create professional, branded surveys in minutes using a drag-and-drop interface and a library of over 400 ready-to-use templates.
- Skip Logic and Branching. Personalize the survey experience for your users by showing only relevant questions based on their previous answers.
- Real-Time Analytics. Analyze your feedback instantly with automated reports and dashboards that highlight key trends and customer sentiment.
Pricing Comparison
Maze Pricing
- 1 active project
- Up to 7 blocks per Maze
- 300 responses per year
- Closed card sorting
- Basic reporting
- Everything in Free, plus:
- Up to 30 active projects
- Unlimited blocks per Maze
- 1,200 responses per year
- Open card sorting
- PDF report exports
Survicate Pricing
- Up to 25 responses per month
- Unlimited surveys
- Unlimited seats
- 1-month data retention
- Standard survey templates
- Everything in Free, plus:
- Up to 250 responses per month
- HubSpot and Salesforce integrations
- Custom CSS and branding
- Advanced survey logic
- Multilingual surveys
Pros & Cons
Maze
Pros
- Seamless integration with popular design tools like Figma
- Fast turnaround times for unmoderated user feedback
- Beautifully designed automated reports save hours of manual work
- Easy for non-researchers to set up and launch tests
Cons
- Significant price jump from free to paid tiers
- Prototype loading speeds can be slow for large files
- Limited flexibility in customizing the final report layout
Survicate
Pros
- Extremely easy to set up and launch first survey
- Excellent native integrations with popular CRM and marketing tools
- Highly customizable design to match your brand identity
- Great variety of pre-built templates for different use cases
Cons
- Response limits on lower tiers can be restrictive
- Advanced reporting features require higher-tier paid plans
- Mobile SDK implementation may require developer assistance