8x8
8x8 provides a unified contact center and communications platform that integrates voice, video, chat, and contact center solutions into a single cloud-based interface to streamline your business interactions.
Google Meet
Google Meet is a video communication service that allows you to hold high-quality video meetings, share your screen, and collaborate with team members through any web-enabled device.
Quick Comparison
| Feature | 8x8 | Google Meet |
|---|---|---|
| Website | 8x8.com | meet.google.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $24/month | Free |
| FREE Trial | ✓ 30 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✘ No product demo |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1987 | 2017 |
| Headquarters | Campbell, USA | Mountain View, USA |
Overview
8x8
8x8 offers a unified platform that brings your phone system, video meetings, and team messaging together in one place. You can manage all your internal and external communications through a single interface, eliminating the need to toggle between different apps. It is designed to help your team stay connected whether they are in the office or working remotely, providing high-quality voice and video services globally.
The platform specifically solves the problem of fragmented communication by offering integrated contact center capabilities alongside standard business phone features. You can easily scale your operations from a few users to thousands, benefiting from built-in analytics that show you how your team is performing. It is ideal for mid-market and enterprise companies that need reliable, secure, and compliant communication tools across multiple international locations.
Google Meet
Google Meet provides a secure and easy-to-use platform for video meetings, whether you are catching up with a colleague or hosting a large-scale corporate event. You can join meetings directly from your browser or the mobile app without needing to install complex software. It integrates deeply with Google Workspace, allowing you to schedule calls directly from your calendar and attach relevant documents to the meeting invite for all participants to access.
You can manage large groups with features like breakout rooms, hand-raising, and live polling to keep everyone engaged. The platform prioritizes security by encrypting all video data in transit and providing host controls to manage who can enter your sessions. Whether you are a freelancer or part of a global enterprise, it offers a reliable way to stay connected and productive from anywhere.
Overview
8x8 Features
- Unified Communications Access your business phone, team chat, and video meetings from a single app on your desktop or mobile device.
- Omnichannel Contact Center Interact with your customers across voice, email, chat, and social media channels to provide a consistent support experience.
- Global Presence Get local phone numbers in over 50 countries so you can establish a professional presence wherever your customers are.
- HD Video Conferencing Host secure video meetings with up to 500 participants and use screen sharing to collaborate on projects in real-time.
- Advanced Analytics Track call quality and team performance with real-time dashboards that help you make data-driven decisions for your business.
- Smart Presence See the availability of your colleagues across all devices so you know the best time to reach out or transfer calls.
Google Meet Features
- Screen Sharing. Present your entire screen or a specific window to share documents, presentations, or spreadsheets with all meeting participants.
- Live Captions. Follow along easily with real-time automated captions powered by Google's speech recognition technology during your live video calls.
- Breakout Rooms. Split your main meeting into smaller groups for focused discussions and brainstorming sessions before bringing everyone back together.
- Noise Cancellation. Filter out background sounds like typing or dogs barking so your voice remains clear and professional during every call.
- In-Meeting Chat. Send messages, links, and files to participants without interrupting the speaker to keep the flow of information moving.
- Hand Raising. Signal that you have a question or comment without interrupting the current speaker to maintain an organized meeting flow.
Pricing Comparison
8x8 Pricing
- Unlimited calling to 14 countries
- HD video conferencing
- Team messaging and business SMS
- Mobile and desktop apps
- Integrations with CRM and productivity tools
- Multi-level auto attendant
- Everything in X2, plus:
- Unlimited calling to 48 countries
- Supervisor analytics and dashboards
- Call monitoring and whisper modes
- Quality management tools
- Advanced 8x8 Frontdesk features
Google Meet Pricing
- 1:1 meetings up to 24 hours
- Group meetings up to 60 minutes
- Up to 100 participants
- Unlimited number of meetings
- Live closed captions
- Everything in Free, plus:
- Group meetings up to 24 hours
- Custom business email
- 30 GB cloud storage per user
- Standard support
- Security and management controls
Pros & Cons
8x8
Pros
- Excellent call quality and reliability across global locations
- Consolidates multiple communication tools into one easy interface
- Strong security features and compliance for regulated industries
- Seamless mobile app experience for remote work flexibility
Cons
- Initial setup and configuration can be complex
- Customer support response times can be inconsistent
- Interface may feel cluttered for very basic users
Google Meet
Pros
- Incredibly easy to join meetings via browser
- Deep integration with Google Calendar and Drive
- High-quality video and audio even on slow connections
- No software installation required for desktop users
Cons
- Free version limits group calls to sixty minutes
- Fewer built-in fun filters than some competitors
- Advanced features require a paid Workspace subscription