Meltwater
Meltwater is a comprehensive media intelligence platform that helps you monitor online news and social media conversations to manage your brand reputation and analyze market trends effectively.
Mention
Mention is a social media monitoring and listening tool that enables you to track brand mentions, analyze competitor strategies, and manage your social media presence across the web.
Quick Comparison
| Feature | Meltwater | Mention |
|---|---|---|
| Website | meltwater.com | mention.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2001 | 2012 |
| Headquarters | San Francisco, USA | Paris, France |
Overview
Meltwater
Meltwater helps you stay on top of your brand's digital presence by monitoring millions of sources across online news, social media, print, and broadcast. You can track mentions of your company, competitors, and industry keywords in real-time to understand public sentiment and identify emerging trends before they go viral.
The platform simplifies complex data by providing visual reports and automated alerts, allowing you to measure the impact of your PR and marketing campaigns. Whether you are managing a global brand or a growing agency, you can use these insights to engage with influencers, distribute press releases, and make data-driven decisions to protect your reputation.
Mention
Mention helps you stay on top of every conversation about your brand, competitors, and industry across the web and social media. Instead of manually searching for updates, you get real-time alerts whenever someone talks about your business on news sites, blogs, forums, or social networks. This allows you to respond instantly to customer feedback and manage your online reputation before issues escalate.
You can also use the platform to analyze your competitors' digital footprints and identify key influencers in your niche. By monitoring specific keywords and sentiment, you gain actionable insights into how the public perceives your brand. Whether you are a solo consultant or a large agency, the platform provides the tools you need to streamline your social media engagement and reporting from a single, intuitive interface.
Overview
Meltwater Features
- Media Monitoring Track your brand mentions across global news sites, blogs, and social media platforms to stay informed in real-time.
- Social Listening Analyze billions of social media conversations to understand customer sentiment and identify what your audience cares about most.
- Influencer Management Find and connect with the right influencers for your brand using a searchable database of millions of global profiles.
- Media Relations Build targeted media lists and distribute press releases directly to journalists to increase your earned media coverage.
- Consumer Insights Deep dive into audience demographics and interests to create more personalized marketing strategies that resonate with your customers.
- Custom Reporting Generate professional, automated reports that visualize your PR performance and share them instantly with your stakeholders.
Mention Features
- Real-Time Monitoring. Track millions of sources in real-time across social media, news, and blogs so you never miss a brand mention.
- Competitive Analysis. Monitor your competitors' activity and benchmark your performance against theirs to stay ahead in your industry.
- Sentiment Analysis. Automatically categorize mentions as positive, negative, or neutral to understand how people truly feel about your brand.
- Social Media Publishing. Draft, schedule, and publish your social media posts across multiple platforms directly from your monitoring dashboard.
- Influencer Identification. Find and rank key influencers in your industry to build meaningful partnerships and expand your brand reach.
- Custom Automated Reports. Build and schedule automated PDF or Excel reports to share your social media impact with clients or stakeholders.
Pricing Comparison
Meltwater Pricing
Mention Pricing
- 1 Alert
- 1,000 Mentions
- 3 Social accounts
- 1 User
- Basic social media features
- Everything in Free, plus:
- 2 Alerts
- 5,000 Mentions
- 5 Social accounts
- Sentiment analysis
- Influencer dashboard
Pros & Cons
Meltwater
Pros
- Extensive global database covers niche and international sources
- Intuitive dashboard makes complex data easy to visualize
- Excellent customer support with dedicated account managers
- Powerful Boolean search capabilities for precise monitoring
- Integrated platform handles PR and social in one place
Cons
- Steep learning curve for advanced boolean queries
- Pricing is high for small businesses or startups
- Occasional irrelevant results in automated sentiment analysis
Mention
Pros
- Real-time alerts ensure you respond to mentions immediately
- User-friendly interface makes setup quick and easy
- Comprehensive coverage across social media and web sources
- Sentiment analysis helps prioritize urgent customer issues
Cons
- Mention limits can be reached quickly on lower tiers
- Historical data is limited on basic plans
- Occasional noise in alerts requires fine-tuning keywords