JustCall
JustCall is an AI-powered communication platform that provides businesses with a cloud phone system, SMS capabilities, and sales automation tools to enhance customer engagement and team productivity.
Metaswitch Perimeta
Metaswitch Perimeta is a carrier-grade session border controller providing robust security, interoperability, and service assurance for high-performance Voice over IP and unified communications networks globally.
Quick Comparison
| Feature | JustCall | Metaswitch Perimeta |
|---|---|---|
| Website | justcall.io | metaswitch.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $19/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 1981 |
| Headquarters | New York, USA | London, UK |
Overview
JustCall
JustCall is a comprehensive communication platform that transforms how you handle customer interactions across phone, SMS, and WhatsApp. You can instantly get local or toll-free numbers in over 70 countries, allowing your team to establish a global presence from a single interface. The platform focuses on eliminating manual data entry by syncing every call and message directly with your existing CRM.
You can accelerate your outbound sales efforts using automated dialers and improve coaching with real-time AI insights. Whether you are managing a remote support team or a high-volume sales department, the software provides the visibility you need through live call monitoring and detailed analytics. It simplifies your tech stack by consolidating your phone system, messaging, and workflow automation into one easy-to-use dashboard.
Metaswitch Perimeta
Metaswitch Perimeta gives you a highly scalable, software-based session border controller (SBC) designed for modern IP communications. You can secure your network perimeter against signaling attacks and fraud while ensuring seamless interoperability between different VoIP protocols and vendor equipment. It handles complex media transcoding and signaling translation so your voice and video services remain clear and reliable across diverse network environments.
You can deploy the platform in cloud, virtualized, or hybrid environments to match your specific infrastructure needs. It helps you reduce operational complexity by providing deep visibility into network performance and call quality diagnostics. Whether you are migrating to an all-IP core or expanding your unified communications offerings, Perimeta provides the carrier-grade reliability required to maintain high-volume traffic without service interruptions.
Overview
JustCall Features
- Multi-Channel Communication Make calls, send texts, and manage WhatsApp chats from a single unified dashboard to stay connected with customers.
- Auto Dialer Automate your outbound calling campaigns and reach more prospects in less time without manual dialing errors.
- CRM Integration Connect with over 100 CRMs to automatically log calls, recordings, and texts directly under your contact records.
- AI Call Scoring Use AI to automatically analyze and score your calls based on sentiment, talking speed, and script adherence.
- Live Call Monitoring Listen in on live calls, whisper advice to your agents, or join the conversation to ensure high-quality service.
- Local Presence Increase your call pick-up rates by showing a local caller ID that matches your prospect's geographic location.
Metaswitch Perimeta Features
- Security & Protection. Protect your network from Distributed Denial of Service (DDoS) attacks and toll fraud with automated signaling rate limiting.
- Protocol Interoperability. Connect diverse SIP and H.323 devices effortlessly by translating mismatched signaling protocols in real-time for seamless communication.
- Media Transcoding. Convert between different audio and video codecs on the fly to ensure high-quality calls across different device types.
- Cloud-Native Deployment. Deploy your SBC as a virtualized function within AWS, Azure, or private clouds to scale capacity instantly as needed.
- Service Assurance. Monitor call quality and network health with integrated diagnostics that help you identify and resolve issues before users notice.
- Admission Control. Manage network congestion by prioritizing critical traffic and limiting session counts to prevent system overloads during peak times.
Pricing Comparison
JustCall Pricing
- Unlimited calling within US & Canada
- One local or toll-free number
- SMS and MMS capabilities
- Basic CRM integrations
- Call forwarding and recording
- Mobile and desktop apps
- Everything in Essentials, plus:
- Call monitoring and whispering
- Sales Dialer access
- SMS automation and sequences
- Advanced CRM integrations
- Appointment scheduling
Metaswitch Perimeta Pricing
Pros & Cons
JustCall
Pros
- Seamless integration with popular CRMs like HubSpot and Pipedrive
- Quick and easy setup process for new phone numbers
- Reliable mobile app for managing calls on the go
- Helpful automated SMS sequences for lead follow-up
Cons
- Call quality can occasionally fluctuate on weaker connections
- Interface can feel cluttered when managing many active lines
- Additional costs for international numbers can add up quickly
Metaswitch Perimeta
Pros
- Exceptional scalability for high-volume carrier environments
- Flexible deployment options across various cloud platforms
- Robust security features prevent signaling-based attacks
- Advanced diagnostics simplify complex troubleshooting tasks
Cons
- Significant technical expertise required for initial configuration
- Documentation can be dense for non-specialist users
- Custom pricing makes it inaccessible for small businesses