MetroQuest
MetroQuest is an online community engagement software designed for urban planning and transportation agencies to collect high-quality public input through visual, interactive surveys and data-driven reporting tools.
Survicate
Survicate is a flexible survey software that helps you collect continuous customer feedback across web, mobile, and email to improve your product experience and increase customer retention rates.
Quick Comparison
| Feature | MetroQuest | Survicate |
|---|---|---|
| Website | metroquest.com | survicate.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✘ No free trial | ✓ 10 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1997 | 2013 |
| Headquarters | Vancouver, Canada | Warsaw, Poland |
Overview
MetroQuest
MetroQuest helps you transform public outreach from static forms into interactive experiences. Designed specifically for transportation and urban planning, you can build visual surveys that educate the public on complex trade-offs while collecting actionable data. You can use pre-built templates for long-range plans, corridor studies, and transit projects to launch your engagement campaigns quickly and effectively.
The platform focuses on reaching a broader, more diverse audience by making participation fast and fun on any device. You get real-time data analytics and automated reporting, allowing you to turn thousands of community inputs into clear insights for decision-makers. It solves the common problem of 'vocal minority' dominance by encouraging high-volume participation from the general public.
Survicate
Survicate helps you capture the voice of your customers at every touchpoint without disrupting their journey. You can trigger surveys based on specific user behavior, send them via email, or embed them directly into your mobile app. This allows you to gather real-time insights into user satisfaction, Net Promoter Score (NPS), and feature requests.
The platform centralizes your feedback data, making it easy to identify patterns and act on customer needs quickly. You can integrate these insights directly into your existing tech stack, ensuring your product and marketing teams stay aligned with what your users actually want. It is designed for scaling businesses that need professional feedback loops without complex implementation.
Overview
MetroQuest Features
- Interactive Map Markers Let your community drop pins on maps to identify specific problem areas or suggest improvements in their neighborhoods.
- Priority Ranking Ask participants to rank their top concerns or goals so you can align your project with community values.
- Trade-off Simulations Educate the public on budget constraints by letting them allocate limited resources across different project priorities.
- Visual Preference Surveys Show participants different design options and gather instant feedback on which aesthetics or layouts they prefer.
- Automated Reporting Generate professional data summaries and charts instantly to share with stakeholders and include in final project reports.
- Mobile-First Design Ensure your surveys look great and function perfectly on smartphones so people can participate during their commute.
Survicate Features
- Multi-Channel Surveys. Reach your customers wherever they are by deploying surveys via email, shareable links, web apps, or native mobile applications.
- Targeted Website Surveys. Trigger surveys based on user behavior like exit intent, time on page, or scroll depth to capture contextual feedback.
- NPS Tracking. Measure and monitor your Net Promoter Score over time with automated distribution and built-in analytics to gauge loyalty.
- Visual Survey Builder. Create professional, branded surveys in minutes using a drag-and-drop interface and a library of over 400 ready-to-use templates.
- Skip Logic and Branching. Personalize the survey experience for your users by showing only relevant questions based on their previous answers.
- Real-Time Analytics. Analyze your feedback instantly with automated reports and dashboards that highlight key trends and customer sentiment.
Pricing Comparison
MetroQuest Pricing
Survicate Pricing
- Up to 25 responses per month
- Unlimited surveys
- Unlimited seats
- 1-month data retention
- Standard survey templates
- Everything in Free, plus:
- Up to 250 responses per month
- HubSpot and Salesforce integrations
- Custom CSS and branding
- Advanced survey logic
- Multilingual surveys
Pros & Cons
MetroQuest
Pros
- Significantly higher participation rates than traditional surveys
- Visual interface makes complex planning easy to understand
- Excellent data exports for technical planning documents
- Interactive modules keep participants engaged until completion
Cons
- Higher price point than general-purpose survey tools
- Limited customization for non-planning related use cases
- Requires initial time investment to set up modules
Survicate
Pros
- Extremely easy to set up and launch first survey
- Excellent native integrations with popular CRM and marketing tools
- Highly customizable design to match your brand identity
- Great variety of pre-built templates for different use cases
Cons
- Response limits on lower tiers can be restrictive
- Advanced reporting features require higher-tier paid plans
- Mobile SDK implementation may require developer assistance