Mews
Mews is a cloud-based hospitality management system that automates operations for hotels and hostels, featuring integrated payments, guest journey management, and a vast marketplace of third-party software integrations.
Tripleseat
Tripleseat is a cloud-based sales and event management software designed to help restaurants, hotels, and unique venues streamline the entire booking process from initial lead to final payment.
Quick Comparison
| Feature | Mews | Tripleseat |
|---|---|---|
| Website | mews.com | tripleseat.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $99/month | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2008 |
| Headquarters | Prague, Czech Republic | Concord, USA |
Overview
Mews
Mews is a flexible hospitality cloud designed to help you move away from legacy systems and embrace modern, automated operations. You can manage every aspect of your property—from the front desk and housekeeping to finance and guest experiences—within a single, intuitive interface. The platform focuses on removing administrative friction, allowing your staff to spend more time engaging with guests rather than staring at screens.
You can transform the guest journey by offering online check-in, digital keys, and automated settlement of payments. Whether you run a boutique hotel, a large international chain, or a hybrid hostel, the software scales to meet your needs. By centralizing your data and connecting to hundreds of industry-specific apps, you gain a clear overview of your performance while providing a personalized experience for every visitor.
Tripleseat
Tripleseat helps you manage every detail of your event business in one centralized platform. You can capture leads directly from your website, create professional branded proposals in seconds, and track every guest communication without digging through your inbox. It eliminates the manual paperwork that slows down your sales cycle, allowing you to focus on providing great hospitality rather than managing spreadsheets.
The platform simplifies complex coordination by syncing your calendars, generating banquet event orders (BEOs), and processing payments online. Whether you run a single neighborhood restaurant or a global hotel chain, you can monitor your sales performance with real-time reporting. It ensures your entire team stays on the same page, reducing double bookings and miscommunications during busy event shifts.
Overview
Mews Features
- Mews Operations Streamline your front office and housekeeping tasks with a mobile-friendly dashboard that updates room statuses in real-time.
- Mews Payments Automate your entire payment process with secure, integrated processing that eliminates manual data entry and reduces chargebacks.
- Guest Journey Empower your guests with branded online check-in and check-out options to reduce lobby wait times and improve satisfaction.
- Mews Marketplace Connect your property to over 1,000 industry apps including POS, CRM, and revenue management systems with one-click integrations.
- Multi-Property Management Manage multiple locations from a single login, allowing you to standardize settings and view aggregated reporting across your portfolio.
- Mews Terminals Sync your physical card readers directly with your property management system to ensure every transaction is recorded accurately.
Tripleseat Features
- Lead Management. Capture inquiries automatically from your website and social media so you never miss a potential booking again.
- Branded Proposals. Create and send professional, web-based proposals that your clients can review and sign digitally from any device.
- Banquet Event Orders. Generate detailed BEOs automatically from your booked events to ensure your kitchen and floor staff have accurate instructions.
- Online Payments. Collect deposits and final payments securely through integrated processors to improve your cash flow and reduce manual billing.
- Smart Calendar. View all your events, tasks, and tentative bookings in a centralized calendar that prevents double bookings across your venues.
- Real-time Reporting. Track your sales goals, referral sources, and financial performance with customizable dashboards that update as you work.
Pricing Comparison
Mews Pricing
- Core property management features
- Mews Operations dashboard
- Integrated payment processing
- Online guest check-in
- Access to Mews Marketplace
- Standard reporting tools
- Everything in Pro, plus:
- Advanced automation rules
- Multi-property management tools
- Priority technical support
- Custom API access
- Enhanced data analytics
Tripleseat Pricing
Pros & Cons
Mews
Pros
- Modern and intuitive user interface
- Extensive library of third-party integrations
- Automated payment processing saves significant time
- Strong mobile functionality for floor staff
- Frequent updates and new feature releases
Cons
- Initial setup and configuration is complex
- Customer support response times can vary
- Higher price point than basic competitors
- Steep learning curve for advanced features
Tripleseat
Pros
- Streamlines the entire proposal and contract process
- Centralizes all guest communication in one thread
- Easy to learn for new front-of-house staff
- Excellent customer support tailored to hospitality needs
Cons
- Reporting tools have a slight learning curve
- Limited customization for specific document layouts
- No public pricing makes budget planning difficult