ClockShark
ClockShark is a mobile time tracking and scheduling software designed specifically for construction and field service companies to manage remote crews, track job costs, and simplify payroll processing.
mHelpDesk
mHelpDesk is an all-in-one field service management software that automates your scheduling, dispatching, invoicing, and customer communication to help you run a more organized and profitable service business.
Quick Comparison
| Feature | ClockShark | mHelpDesk |
|---|---|---|
| Website | clockshark.com | mhelpdesk.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $8/month | $169/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2007 |
| Headquarters | Chico, USA | Fairfax, USA |
Overview
ClockShark
ClockShark is a specialized time tracking and scheduling platform built for the unique needs of construction and field service businesses. You can replace paper timesheets with a mobile app that tracks employee hours, GPS locations, and job costs in real-time. This allows you to see exactly where your crews are and which projects they are working on throughout the day.
The platform helps you bridge the gap between the field and the office by syncing time data directly with your accounting software. You can manage complex schedules with a drag-and-drop interface, track equipment usage, and capture site photos or notes from any mobile device. It is designed to eliminate manual data entry and ensure your job costing is accurate for every project.
mHelpDesk
mHelpDesk is a comprehensive field service solution designed to transition your paper-based processes into a streamlined digital workflow. You can manage your entire operation from a single interface, starting from the initial customer contact through to the final payment. It eliminates the manual effort of tracking jobs, allowing you to focus on growing your business rather than managing paperwork.
The platform is built specifically for small to medium-sized service businesses like HVAC, plumbing, electrical, and landscaping companies. You can dispatch technicians in real-time, generate professional estimates on-site, and sync all your financial data directly with QuickBooks. By centralizing your customer history and job details, you ensure your team always has the information they need to provide excellent service.
Overview
ClockShark Features
- GPS Time Tracking Track employee locations and movement throughout the workday so you can verify they are at the right job site.
- Drag-and-Drop Scheduling Create and update crew schedules in seconds and send instant notifications to your team's mobile devices.
- Geofencing Alerts Set up virtual boundaries around job sites to remind your crew to clock in or out when they arrive.
- Job Costing Tools Assign labor hours to specific jobs and task codes to see exactly how your labor budget is being spent.
- Mobile Kiosk Mode Turn any tablet into a central time tracking station with facial recognition to prevent buddy punching.
- Photo and File Attachments Capture project progress by uploading photos and documents directly to specific jobs from the field app.
mHelpDesk Features
- Smart Scheduling. View your entire team's availability on a drag-and-drop calendar to assign jobs and prevent double-bookings instantly.
- Mobile App. Give your technicians access to job details, turn-by-turn directions, and digital signatures directly from their smartphones.
- Automated Invoicing. Convert approved estimates into professional invoices with one click and send them to customers via email or text.
- QuickBooks Integration. Sync your customers, items, and invoices automatically to keep your accounting accurate without any manual data entry.
- Customer CRM. Store detailed service histories, photos, and contact information so you can provide personalized service every time.
- Real-Time Dispatching. Send instant job notifications to your field staff so they can respond to new service calls immediately.
- Online Payments. Accept credit card payments right at the job site to improve your cash flow and reduce late payments.
- Custom Reporting. Track your most profitable jobs and technician performance with visual reports that help you make better business decisions.
Pricing Comparison
ClockShark Pricing
- Mobile time tracking app
- GPS tracking and geofencing
- Job and task tracking
- Basic scheduling
- Third-party integrations
- Manager role permissions
- Everything in Standard, plus:
- Advanced scheduling
- PTO tracking and accruals
- Multi-level job costing
- Clock-out questions
- Overtime alerts
mHelpDesk Pricing
- Up to 2 users included
- Mobile app access
- Scheduling and dispatching
- Invoicing and estimates
- Customer management (CRM)
- Standard reporting
- Everything in Starter, plus:
- Unlimited users and technicians
- Advanced QuickBooks sync
- Customized onboarding
- Priority phone support
- Automated customer notifications
Pros & Cons
ClockShark
Pros
- Extremely easy for field crews to learn and use
- Reliable GPS tracking improves accountability for remote teams
- Seamless integration with QuickBooks and Sage accounting
- Excellent customer support with fast response times
Cons
- Base monthly fee makes it expensive for very small teams
- Mobile app requires significant battery and data usage
- Limited reporting customization for complex enterprise needs
mHelpDesk
Pros
- Excellent mobile app for field technicians
- Seamless two-way sync with QuickBooks
- Highly customizable templates for invoices
- Centralizes all customer communication history
- Responsive customer support during setup
Cons
- Initial setup takes significant time
- Higher price point than basic competitors
- Mobile app requires strong internet connection
- Occasional lag during high-volume syncing