7shifts
7shifts is a specialized team management platform designed for the restaurant industry to simplify employee scheduling, labor cost tracking, team communication, and integrated payroll processing in one place.
Monet WFM
Monet WFM is a cloud-based workforce management solution providing call centers with automated scheduling, forecasting, and real-time adherence tools to optimize staffing levels and improve service quality.
Quick Comparison
| Feature | 7shifts | Monet WFM |
|---|---|---|
| Website | 7shifts.com | monetsoftware.com |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2006 |
| Headquarters | Saskatoon, Canada | Los Angeles, USA |
Overview
7shifts
7shifts is a dedicated team management platform built specifically for the restaurant industry. You can move away from messy spreadsheets and paper schedules by using an intuitive drag-and-drop builder that accounts for staff availability and labor costs. It helps you stay compliant with local labor laws while ensuring you always have the right number of people on the floor during busy shifts.
You can manage your entire workforce from a single dashboard, from hiring and onboarding to tracking time and processing payroll. The platform integrates directly with your Point of Sale (POS) system to sync real-time sales data, allowing you to make smarter staffing decisions based on actual demand. Whether you run a single cafe or a national restaurant chain, you can streamline your operations and improve team communication through a centralized mobile app.
Monet WFM
Monet WFM helps you take the guesswork out of call center staffing by automating complex scheduling and forecasting tasks. Instead of relying on spreadsheets, you can use historical data to predict call volumes and ensure you have the right number of agents available at all times. You can manage shifts, track agent adherence in real-time, and handle time-off requests through a centralized cloud platform.
The software focuses on reducing operational costs while improving your service levels. You can easily adjust schedules to account for unexpected spikes in volume or agent absences. It is designed specifically for contact centers that need to balance employee satisfaction with strict performance targets, providing a user-friendly interface for both managers and agents to stay aligned on daily goals.
Overview
7shifts Features
- Drag-and-Drop Scheduling Create and publish weekly schedules in minutes while automatically accounting for employee availability and time-off requests.
- POS Integration Connect your POS system to view real-time sales data alongside your schedule to optimize labor targets.
- Mobile Team App Give your staff the ability to view schedules, swap shifts, and chat with teammates directly from their smartphones.
- Labor Budgeting Set labor-to-sales goals and receive alerts when you are at risk of hitting overtime or exceeding your budget.
- Integrated Time Clocking Track exact clock-in times and prevent buddy punching with photo enforcement and GPS geofencing on tablets.
- Compliance Tools Stay ahead of labor regulations with automated alerts for missed breaks, overtime, and fair workweek requirements.
Monet WFM Features
- Automated Forecasting. Predict future call volumes based on historical data so you can plan your staffing requirements with high precision.
- Intelligent Scheduling. Create optimized shift patterns that account for agent skills, availability, and labor laws while meeting your service goals.
- Real-Time Adherence. Monitor agent activity as it happens to ensure your team stays on schedule and identify immediate staffing gaps.
- Intra-Day Management. Re-forecast and adjust your schedules throughout the day to respond quickly to unexpected changes in call volume.
- Agent Self-Service. Empower your agents to view schedules, request time off, and swap shifts through a dedicated web portal.
- Performance Dashboards. Track key metrics like shrinkage and occupancy through visual reports to identify areas for operational improvement.
Pricing Comparison
7shifts Pricing
- Up to 30 employees
- 1 location only
- Basic scheduling
- Time off management
- Team communication app
- Availability tracking
- Everything in Free, plus:
- Unlimited employees
- POS integrations
- Advanced reporting
- Labor budgeting tools
- Compliance alerts
Monet WFM Pricing
Pros & Cons
7shifts
Pros
- Highly intuitive interface designed for non-technical staff
- Seamless integration with popular restaurant POS systems
- Mobile app significantly reduces scheduling phone calls
- Effective labor cost tracking helps maintain profitability
Cons
- Payroll integration can require manual data cleanup
- Advanced reporting is locked behind higher-priced tiers
- Occasional notification delays on the mobile app
Monet WFM
Pros
- Significantly reduces time spent on manual scheduling
- Cloud-based deployment allows for easy remote access
- Accurate forecasting helps maintain consistent service levels
- User-friendly interface for agents to manage shifts
Cons
- Initial setup requires significant data configuration
- Reporting tools can have a slight learning curve
- Pricing is not transparent for small teams