NCR Voyix
NCR Voyix provides specialized digital commerce software and hardware solutions designed to streamline operations for retail, hospitality, and banking businesses through integrated point-of-sale and self-service technologies.
Tekmetric
Tekmetric is a cloud-based shop management system designed to help auto repair shop owners streamline their entire workflow from digital inspections to integrated payments and customer communications.
Quick Comparison
| Feature | NCR Voyix | Tekmetric |
|---|---|---|
| Website | ncrvoyix.com | tekmetric.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $99/month |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2023 | 2016 |
| Headquarters | Atlanta, USA | Houston, USA |
Overview
NCR Voyix
NCR Voyix offers a comprehensive commerce platform that helps you manage every aspect of your retail, restaurant, or banking operations. You can unify your physical and digital storefronts, allowing you to track inventory, process payments, and manage customer loyalty programs from a single interface. Whether you are running a small cafe or a global retail chain, the platform provides the tools you need to reduce checkout friction and improve operational speed.
You can also implement self-service kiosks and mobile ordering to meet modern consumer demands. The software integrates deeply with specialized hardware to ensure your hardware and digital tools work together without constant manual troubleshooting. By moving your data to their cloud-based infrastructure, you gain real-time insights into your sales performance and staff productivity across all your locations simultaneously.
Tekmetric
Tekmetric is a comprehensive shop management system built to help you run your auto repair business more efficiently from any device. You can manage the entire repair lifecycle—from the moment a customer books an appointment to the final digital payment—within a single, intuitive interface. By moving your shop to the cloud, you eliminate the need for local servers and gain the freedom to monitor your business performance in real-time whether you are at the shop or at home.
The platform focuses on transparency and speed, allowing you to build trust with your customers through detailed digital vehicle inspections and instant text-to-pay options. You can easily track parts inventory, manage technician productivity, and analyze financial reports to identify growth opportunities. It is designed specifically for independent auto repair shops and multi-location enterprises looking to modernize their operations and improve the overall customer experience.
Overview
NCR Voyix Features
- Cloud POS Connectivity Access your transaction data and manage store settings from anywhere with a secure, cloud-based point-of-sale system.
- Self-Service Checkout Deploy intuitive self-checkout kiosks that allow your customers to scan, bag, and pay quickly to reduce wait times.
- Inventory Management Track your stock levels in real-time across multiple locations so you never miss a sale due to out-of-stock items.
- Kitchen Production Streamline your restaurant orders with digital displays that coordinate front-of-house requests with back-of-house preparation.
- Loyalty Programs Create and manage custom rewards programs to keep your customers coming back with personalized offers and points.
- Real-Time Analytics Monitor your sales trends and labor costs through visual dashboards to make smarter business decisions on the fly.
Tekmetric Features
- Digital Vehicle Inspections. Create professional inspection reports with photos and videos that you can text directly to customers for instant approval.
- Smart Estimating. Build accurate repair orders in seconds by pulling labor times and parts pricing directly into your estimates.
- Tekmessage. Communicate with your customers in real-time through built-in two-way texting to share updates and get quick authorizations.
- Real-Time Reports. Monitor your shop's gross profit, average repair order value, and technician efficiency with live data dashboards.
- Integrated Payments. Collect payments faster by sending secure text-to-pay links that allow your customers to pay from their smartphones.
- Parts Procurement. Order parts from your preferred vendors without leaving the platform to keep your bays moving and reduce downtime.
Pricing Comparison
NCR Voyix Pricing
Tekmetric Pricing
- Digital Repair Orders
- Customer Profiles
- Appointment Scheduling
- Basic Reporting
- Integrated Payments
- Two-Way Texting
- Everything in Start, plus:
- Digital Vehicle Inspections
- Advanced Reporting
- Inventory Management
- Technician App Access
- Labor Guide Integration
Pros & Cons
NCR Voyix
Pros
- Highly reliable hardware built for high-volume environments
- Comprehensive end-to-end features for complex retail needs
- Strong offline capabilities ensure you can still process payments
- Scales easily from single locations to international enterprises
Cons
- Initial setup and implementation can be time-consuming
- Customer support response times vary during peak hours
- Premium pricing makes it a significant upfront investment
Tekmetric
Pros
- Intuitive interface makes training new service advisors fast
- Digital inspections significantly increase average repair order value
- Cloud-based access allows you to manage shops remotely
- Frequent software updates based on direct user feedback
- Seamless integration with major parts ordering platforms
Cons
- Initial data migration from legacy systems can be complex
- Higher price point compared to basic desktop-based alternatives
- Requires a stable internet connection for all shop operations