Acuity Scheduling
Acuity Scheduling is a flexible online appointment booking software that automates your calendar management, client intake forms, and payment collection to streamline your entire scheduling workflow.
OhMD
OhMD is a healthcare communication platform that simplifies patient engagement through HIPAA-compliant texting, electronic forms, and automated scheduling to improve clinical workflows and patient satisfaction.
Quick Comparison
| Feature | Acuity Scheduling | OhMD |
|---|---|---|
| Website | acuityscheduling.com | ohmd.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $20/month | Free |
| FREE Trial | ✓ 7 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2006 | 2013 |
| Headquarters | New York, USA | Burlington, USA |
Overview
Acuity Scheduling
Acuity Scheduling acts as a 24/7 personal assistant for your business, allowing clients to view your real-time availability and book their own appointments. You can move beyond back-and-forth emails by sharing a customized booking page where clients select services, complete intake forms, and pay deposits upfront. The platform automatically handles time zone conversions and sends branded confirmations to ensure everyone stays on the same page.
You can manage multiple staff calendars, offer group classes, and set up recurring appointments with ease. It helps you reduce no-shows through automated text and email reminders while keeping your data organized in a centralized dashboard. Whether you are a solo consultant or manage a large clinic, the software scales to fit your specific booking requirements and administrative needs.
OhMD
OhMD is a communication platform designed to help you connect with your patients as easily as you text your friends. Instead of playing phone tag or dealing with clunky patient portals, you can send secure, HIPAA-compliant messages directly to a patient's mobile phone. This helps you speed up intake, reduce no-shows, and handle prescription refills without the administrative headache of traditional office phone systems.
You can manage your entire practice's communication from a single inbox, allowing your team to collaborate on patient care in real-time. Whether you are a solo practitioner or part of a large health system, the platform scales to meet your needs by integrating with your existing Electronic Health Record (EHR) system. It effectively removes the barriers to patient access while keeping your clinical data secure and organized.
Overview
Acuity Scheduling Features
- Self-Service Booking Give your clients the freedom to book, cancel, or reschedule their own appointments based on your real-time availability.
- Custom Intake Forms Gather critical client information during the booking process so you are fully prepared before every meeting starts.
- Automated Reminders Reduce costly no-shows by sending automated, branded email and text notifications to your clients before their scheduled time.
- Payment Integration Collect full payments or deposits via Stripe, Square, or PayPal at the exact moment a client books with you.
- Time Zone Syncing Eliminate scheduling confusion for international clients with automatic time zone detection and conversion for every booking.
- Calendar Coordination Sync your schedule with Google Calendar, iCloud, and Outlook to prevent double-bookings across your personal and professional life.
OhMD Features
- HIPAA-Compliant Texting. Message your patients securely without requiring them to download an app or remember complex portal login credentials.
- Electronic Patient Forms. Send intake forms and consent documents via text so patients can complete them on their phones before arriving.
- Video Visits. Launch encrypted telehealth sessions with a single click directly from your secure messaging conversation with a patient.
- Automated Scheduling. Let patients book or reschedule their own appointments through automated workflows that sync directly with your office calendar.
- EHR Integration. Sync your conversations and patient data automatically with over 50 leading Electronic Health Record systems to save time.
- Colleague Messaging. Communicate internally with your clinical team in secure threads to coordinate care and discuss sensitive patient details.
Pricing Comparison
Acuity Scheduling Pricing
- 1 staff member/location
- Client self-scheduling
- Unlimited appointments
- Automatic confirmations & reminders
- Payment processing integrations
- Vaulting credit cards for later
- Everything in Emerging, plus:
- Up to 6 staff members/locations
- SMS/Text message reminders
- Packages, gift certificates, & subscriptions
- Appointment memberships
- Group classes and workshops
OhMD Pricing
- HIPAA-compliant texting
- Patient communication
- Colleague messaging
- Mobile and desktop apps
- Secure file sharing
- Everything in Free, plus:
- Broadcast messaging
- Electronic forms
- Video visits
- Automated workflows
- EHR integration
Pros & Cons
Acuity Scheduling
Pros
- Highly customizable booking pages match your brand
- Excellent automated time zone management for global clients
- Reliable syncing with major third-party calendars
- Intuitive interface for both admins and clients
- Robust mobile app for managing bookings on-the-go
Cons
- Initial setup can be time-consuming for complex schedules
- SMS reminders are not available on the entry-level plan
- Limited design flexibility without knowledge of custom CSS
OhMD
Pros
- High patient adoption since no app download is required
- Significantly reduces daily office phone call volume
- Easy setup process for small clinical teams
- Seamless integration with many popular EHR platforms
Cons
- Advanced features require a custom price quote
- Free version lacks essential automation for large teams
- Initial learning curve for managing high message volumes