Alchemer
Alchemer is a flexible online survey and customer feedback platform that helps you collect, analyze, and act on data to improve customer experiences and business decisions across your entire organization.
OpaVote
OpaVote is a secure online voting platform that provides organizations with easy-to-use tools for conducting elections, polls, and referendums using advanced ranked-choice and proportional representation methods.
Quick Comparison
| Feature | Alchemer | OpaVote |
|---|---|---|
| Website | alchemer.com | opavote.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $27/month | Free |
| FREE Trial | ✓ 0 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✘ No product demo |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2006 | 2010 |
| Headquarters | Louisville, USA | Hanover, USA |
Overview
Alchemer
Alchemer provides you with a highly flexible platform to gather and act on feedback from customers and employees. Unlike basic survey tools, it allows you to build complex workflows that trigger actions based on the responses you receive. You can automate follow-up emails, create support tickets, or sync data directly to your CRM, ensuring that feedback doesn't just sit in a spreadsheet but actually drives business change.
You can use the platform for everything from simple polls to sophisticated market research and enterprise-wide voice-of-the-customer programs. It is designed for teams that need more control over their data and logic than entry-level tools provide, but without the extreme complexity of high-end enterprise systems. Whether you are in marketing, HR, or operations, you can design custom surveys that match your brand and integrate with your existing tech stack.
OpaVote
OpaVote provides you with a secure and transparent way to run online elections and polls. Whether you are managing a small club election or a large-scale corporate vote, you can set up your contest in minutes. The platform specializes in ranked-choice voting, allowing your voters to rank candidates in order of preference, which ensures a more fair and representative outcome compared to traditional plurality voting.
You can manage the entire process through a simple web interface, from importing your voter list to sending out automated email invitations. The system handles the complex mathematics of counting ballots automatically, providing you with instant, verifiable results. It is designed to be affordable and accessible for non-profits, schools, and businesses that need high integrity without a high price tag.
Overview
Alchemer Features
- Advanced Survey Logic Create personalized paths for respondents using skip logic, piping, and branching to ensure you only ask relevant questions.
- Custom Branding Take full control of your survey design with custom CSS and HTML to ensure every interaction matches your brand identity.
- Automated Workflows Trigger immediate actions like sending emails or updating Salesforce records based on specific answers your customers provide.
- Real-time Reporting Build custom dashboards and automated reports to share insights with your team the moment data comes in.
- Multi-channel Distribution Reach your audience wherever they are by sending surveys via email, web links, social media, or SMS.
- Offline Data Collection Gather responses in the field without an internet connection using the mobile app and sync data later.
OpaVote Features
- Ranked-Choice Voting. Let your voters rank candidates by preference to ensure the winner has the broadest possible support from your group.
- Anonymous Voting. Protect voter privacy with cryptographically secure ballots that ensure no one can link a specific vote to an individual.
- Automated Email Invites. Send unique, single-use voting links to your participants and track who has voted without seeing their specific choices.
- Instant Runoff Counting. Save hours of manual labor by letting the software automatically calculate winners using STV, Condorcet, or Borda count methods.
- Customizable Ballots. Add photos, detailed descriptions, and links to candidate websites so your voters can make informed decisions directly on the ballot.
- Real-Time Results. Monitor voter turnout in real-time and publish the final results page immediately after your election window closes.
Pricing Comparison
Alchemer Pricing
- Unlimited surveys and questions
- Standard question types
- Basic reporting and exports
- Email support
- Data encryption
- Everything in Collaborator, plus:
- Advanced skip logic and piping
- Customizable survey themes
- Raw data exports (CSV/Excel)
- SPSS and PDF exports
- Quiz functionality
OpaVote Pricing
- Up to 25 voters
- Unlimited candidates
- Ranked-choice voting
- Standard email support
- Public or private polls
- Everything in Free, plus:
- Support for 25+ voters
- Custom voter lists
- Automated reminders
- Detailed result reports
- Weighted voting options
Pros & Cons
Alchemer
Pros
- Extremely flexible logic and branching capabilities
- Highly customizable design and branding options
- Responsive and helpful customer support team
- Deep integration with Salesforce and other CRMs
- Easier to use than high-end enterprise competitors
Cons
- Significant price jump between pricing tiers
- Interface can feel dated compared to newer tools
- Steep learning curve for advanced workflow features
OpaVote
Pros
- Extremely affordable compared to enterprise election services
- Supports complex voting methods like STV and Condorcet
- Very simple setup process for non-technical administrators
- High level of transparency and auditability for results
Cons
- Interface feels dated compared to modern SaaS tools
- Limited customization for the visual design of ballots
- Support is primarily handled through email and documentation