Flipdish
Flipdish is an all-in-one point of sale and digital ordering platform that helps hospitality businesses grow by providing branded websites, mobile apps, and self-service kiosks for direct customer ordering.
OpenTable
OpenTable is a comprehensive restaurant management software providing online reservation booking, table management, and guest engagement tools to help hospitality businesses streamline operations and increase their seated diner counts.
Quick Comparison
| Feature | Flipdish | OpenTable |
|---|---|---|
| Website | flipdish.com | opentable.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $39/month |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 1998 |
| Headquarters | Dublin, Ireland | San Francisco, USA |
Overview
Flipdish
Flipdish gives you total control over your restaurant's digital presence by moving your customers away from expensive third-party marketplaces and onto your own branded platform. You can launch a professional website, a custom mobile app, and on-site self-service kiosks that allow customers to order and pay directly. This direct connection helps you protect your profit margins and own your customer data for better long-term growth.
The platform handles everything from secure payment processing to automated marketing tools that bring customers back. Whether you run a single local cafe, a busy food truck, or a multi-location franchise, you can manage your entire operation from a single dashboard. By integrating your online and offline sales, you reduce order errors and free up your staff to focus on providing great service.
OpenTable
OpenTable is a versatile restaurant management platform that helps you fill more seats and provide personalized service to every guest. Instead of juggling paper logs, you get a digital book to manage reservations, waitlists, and floor plans in real-time. You can track guest preferences, dietary needs, and visit history to create memorable dining experiences that keep people coming back.
The platform connects you to a massive global network of diners searching for their next meal, effectively acting as a powerful marketing engine. You can also manage takeout orders, process payments, and analyze detailed performance reports to optimize your shifts. Whether you run a small bistro or a high-volume enterprise group, the software scales to handle your specific operational demands.
Overview
Flipdish Features
- Branded Online Ordering Launch your own professional website and mobile app so customers can order directly from you without high commission fees.
- Self-Service Kiosks Reduce wait times and increase average order value by letting customers browse and pay on sleek, intuitive touchscreens.
- QR Code Ordering Enable your guests to scan, browse, and pay from their tables, reducing the pressure on your front-of-house staff.
- Unified Point of Sale Manage all your walk-in, phone, and online orders through one central system to keep your kitchen running smoothly.
- Automated Marketing Send automated push notifications and loyalty rewards to your customers to drive repeat business and increase lifetime value.
- Customer Insights Access detailed data on your sales performance and customer behavior to make informed decisions about your menu and pricing.
OpenTable Features
- Reservation Management. Accept bookings 24/7 through your website and the OpenTable app to keep your floor busy without answering phones.
- Custom Floor Plans. Design and modify your dining room layout digitally to maximize seating capacity and improve server rotation efficiency.
- Guest Recognition. Store detailed guest profiles including birthdays and allergies so you can offer personalized touches during every visit.
- Automated Marketing. Send automated email campaigns and re-engagement messages to your past diners to drive repeat business effortlessly.
- Waitlist Management. Give your walk-in guests accurate wait times and notify them via SMS when their table is ready.
- Advanced Analytics. Review detailed reports on cover trends and server performance to make data-driven decisions for your business.
Pricing Comparison
Flipdish Pricing
OpenTable Pricing
- Online reservations
- Reservation confirmation emails
- Guest database
- Direct messaging
- Takeout management
- Cover fees apply
- Everything in Basic, plus:
- Table management
- Waitlist management
- Inventory controls
- Real-time floor monitoring
- POS integration
Pros & Cons
Flipdish
Pros
- Significantly lower commission rates than major delivery marketplaces
- Easy to set up and customize branded mobile apps
- Reliable hardware for kiosks and point of sale systems
- Excellent customer support during the initial onboarding process
Cons
- Initial setup fees can be high for small businesses
- Limited flexibility in some website design templates
- Reporting tools can feel basic for very large enterprises
OpenTable
Pros
- Access to a massive global network of diners
- Intuitive interface for front-of-house staff
- Reliable guest data and history tracking
- Excellent mobile app for managing shifts remotely
Cons
- Per-cover fees can become expensive monthly
- Limited customization for automated guest emails
- Steep price jump between pricing tiers