FieldEdge
FieldEdge is a field service management software that connects your office and field teams in real-time to streamline scheduling, dispatching, invoicing, and customer management for service contractors.
Orderry
Orderry is a cloud-based business management software designed for service centers and repair shops to streamline work orders, inventory tracking, and customer communications in one centralized platform.
Quick Comparison
| Feature | FieldEdge | Orderry |
|---|---|---|
| Website | fieldedge.com | orderry.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $19/month |
| FREE Trial | ✘ No free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1980 | 2018 |
| Headquarters | Fort Myers, USA | Tallinn, Estonia |
Overview
FieldEdge
FieldEdge helps you run your entire service business from a single, streamlined interface. You can manage your technicians' schedules, track work orders, and handle billing without the headache of manual paperwork or double entry. By connecting your office staff with your field technicians in real-time, you ensure everyone stays on the same page from the moment a call comes in until the final payment is collected.
The platform focuses on helping you grow your revenue through integrated price books and professional quotes that your technicians can present right on their mobile devices. Because it features a deep, live integration with QuickBooks, your financial data stays updated automatically, saving you hours of administrative work every week. It is built specifically for high-volume service contractors who need to scale their operations efficiently.
Orderry
Orderry is an all-in-one management platform built specifically for repair shops and service-based businesses. You can move away from scattered spreadsheets and paper tickets by centralizing your entire operation—from the moment a customer drops off a device to the final invoice. It helps you track work orders in real-time, manage complex parts inventories, and maintain a detailed database of every customer interaction.
You can automate your routine tasks like sending SMS status updates or generating printable repair tags. The software provides clear visibility into your shop's performance with built-in reporting on sales, technician productivity, and stock levels. Whether you run a single mobile repair kiosk or a multi-location service chain, you can standardize your workflows and ensure no job falls through the cracks.
Overview
FieldEdge Features
- Smart Dispatching View your entire team on a visual board and assign the right technician to every job based on location and skill.
- QuickBooks Integration Sync your invoices, customers, and items instantly with a live two-way integration that eliminates manual data entry and accounting errors.
- Mobile Field App Empower your technicians to view job history, upload photos, and create professional invoices directly from their phones or tablets.
- Customer Management Access complete service histories and equipment details instantly so you can provide personalized service and build long-term loyalty.
- Performance Dashboards Track your company's health with real-time reporting on technician performance, lead sources, and overall profitability from one screen.
- Integrated Price Book Present professional multi-option quotes to your customers on-site to increase your average ticket size and close more sales.
- Service Agreements Automate your recurring maintenance reminders and billing to build a steady stream of predictable revenue for your business.
- Customer Communications Send automated text notifications to your customers when a technician is on the way to improve the service experience.
Orderry Features
- Work Order Management. Create and track repair tickets through custom statuses so you always know exactly where every job stands.
- Inventory Control. Monitor stock levels across multiple locations and get alerts when parts run low to avoid repair delays.
- Automated Notifications. Send automatic SMS or email updates to your customers the moment their repair is finished or delayed.
- Customer CRM. Access a complete history of every customer's past repairs, payments, and preferences to provide personalized service.
- Mobile Workshop App. Let your technicians view tasks, upload repair photos, and add parts to jobs directly from their smartphones.
- Financial Reporting. Generate instant reports on your daily cash flow, profit margins, and individual technician performance metrics.
Pricing Comparison
FieldEdge Pricing
Orderry Pricing
- 1 location included
- Up to 100 work orders/month
- Basic inventory management
- Customer database (CRM)
- Email notifications
- Printable documents
- Everything in Hobby, plus:
- Unlimited work orders
- SMS notifications
- Bin locations for inventory
- Employee roles and permissions
- Basic financial reports
Pros & Cons
FieldEdge
Pros
- Deepest live QuickBooks integration available on the market
- Intuitive mobile app that technicians find easy to adopt
- Excellent visual dispatch board simplifies complex daily scheduling
- Comprehensive customer history tracking improves on-site service quality
- Strong reporting tools provide clear insights into business profitability
Cons
- Higher price point compared to entry-level service apps
- Initial setup and data migration requires significant time
- Occasional sync delays during high-volume usage periods
Orderry
Pros
- Highly customizable work order statuses and forms
- Excellent inventory tracking for small spare parts
- User-friendly interface that is easy to learn
- Responsive customer support team for technical help
Cons
- Mobile app has fewer features than desktop
- Initial setup of document templates takes time
- Limited native integrations with local accounting software