Postal
Postal is an Offline Engagement Platform that helps you automate the sending of personalized direct mail, corporate gifts, and branded swag to drive better response rates and customer loyalty.
PostPilot
PostPilot is a direct mail marketing automation platform that allows ecommerce brands to send personalized postcards and catalogs as easily as sending an email to increase customer retention.
Quick Comparison
| Feature | Postal | PostPilot |
|---|---|---|
| Website | postal.io | postpilot.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $99/month | Free |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2019 | 2018 |
| Headquarters | San Luis Obispo, USA | Spartanburg, USA |
Overview
Postal
Postal is an offline engagement platform designed to help you bridge the gap between digital and physical marketing. You can easily send personalized gifts, direct mail, and company swag to prospects and customers directly from your existing sales and marketing stack. By moving beyond crowded email inboxes, you create memorable physical touchpoints that help you break through the noise and build stronger professional relationships.
The platform provides a curated marketplace of items ranging from local treats to high-end electronics, giving you endless options for your outreach. You can automate these physical sends based on triggers in your CRM, ensuring your timing is always perfect. Whether you are looking to book more meetings, accelerate deals, or reduce customer churn, Postal gives you the tools to manage and scale your offline engagement strategy with measurable ROI tracking.
PostPilot
PostPilot is a direct mail automation platform built specifically for ecommerce brands that want to reach customers physically. You can create, launch, and track postcard or catalog campaigns directly from your dashboard, treating direct mail with the same speed and data-driven precision as your email marketing. By connecting your store, you can trigger physical mail based on real-time customer behavior like abandoned carts or second-purchase reminders.
You can design your own mailers using a simple drag-and-drop editor or lean on their professional design services to handle the creative work for you. The platform eliminates the traditional headaches of direct mail like minimum order quantities and long lead times. It helps you cut through the digital noise of crowded inboxes by landing a tangible, personalized message directly in your customers' mailboxes to drive higher lifetime value.
Overview
Postal Features
- Curated Marketplace Browse thousands of unique gifts, local products, and branded swag items to find the perfect match for your recipients.
- Automated Direct Mail Send personalized postcards, brochures, and handwritten notes automatically based on specific triggers in your sales workflow.
- CRM Integrations Connect your favorite tools like Salesforce and HubSpot to send gifts and track engagement without leaving your primary workspace.
- Postal Anywhere Empower your team to send items from anywhere on the web using a simple browser extension for instant engagement.
- Inventory Management Store your custom branded swag in Postal's warehouses and track real-time stock levels directly within the platform dashboard.
- ROI Reporting Track exactly how your physical sends impact your pipeline and revenue with detailed analytics and conversion data.
PostPilot Features
- Behavioral Triggers. Automatically send postcards when customers abandon a cart, make a first purchase, or reach a specific spending milestone.
- Drag-and-Drop Editor. Create beautiful, branded postcards and catalogs in minutes using an intuitive design interface built for non-designers.
- Real-Time Tracking. Monitor your campaign performance with automatic ROI tracking that matches mail deliveries to actual store purchases.
- Smart Segmenting. Target specific customer groups by filtering your audience based on purchase history, location, or total lifetime value.
- Concierge Design. Access professional designers who create custom, high-converting mailer layouts for your brand at no extra cost.
- No Minimums. Send a single postcard or thousands at once without worrying about the restrictive minimums of traditional print shops.
Pricing Comparison
Postal Pricing
- Access to global marketplace
- Basic CRM integrations
- Postal Anywhere extension
- Standard reporting tools
- Email support
- Everything in Starter, plus:
- Advanced automation triggers
- Custom branded packaging
- Warehousing and fulfillment
- Dedicated account management
- Advanced ROI analytics
PostPilot Pricing
- No monthly fee
- Standard postcard pricing
- Basic segmenting tools
- Self-service design editor
- Email support
- Everything in Free, plus:
- Lower per-piece mailing rates
- Automated lifecycle campaigns
- Concierge design services
- Advanced ROI reporting
- Priority support
Pros & Cons
Postal
Pros
- Extensive marketplace with high-quality gift options
- Seamless integration with major CRM platforms
- Handwritten note feature adds a personal touch
- Saves significant time on manual shipping logistics
Cons
- Platform interface can feel complex initially
- International shipping costs can be quite high
- Minimum spend requirements for some marketplace vendors
PostPilot
Pros
- Seamless integration with Shopify and Klaviyo
- High-quality print and card stock
- Excellent concierge design team support
- Easy to track actual ROI from mailings
- No minimum order requirements for campaigns
Cons
- Monthly subscription fees are relatively high
- International shipping options are more limited
- Learning curve for complex segment logic