BigCommerce
BigCommerce is an open SaaS ecommerce platform that provides businesses with the essential tools to create, manage, and scale online stores through flexible design and powerful native features.
PostPilot
PostPilot is a direct mail marketing automation platform that allows ecommerce brands to send personalized postcards and catalogs as easily as sending an email to increase customer retention.
Quick Comparison
| Feature | BigCommerce | PostPilot |
|---|---|---|
| Website | bigcommerce.com | postpilot.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $29/month | Free |
| FREE Trial | ✓ 15 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2009 | 2018 |
| Headquarters | Austin, USA | Spartanburg, USA |
Overview
BigCommerce
BigCommerce gives you a flexible, all-in-one platform to build and grow your online store without the complexity of traditional software. You can design your storefront using intuitive visual editors, manage your entire product catalog from a single dashboard, and process payments securely. It handles the technical heavy lifting like hosting and security so you can focus entirely on making sales and serving your customers.
Whether you are launching your first shop or managing a high-volume enterprise brand, the platform scales with your ambitions. You can sell across multiple channels including Amazon, eBay, and social media while keeping your inventory synced in real-time. It is built for growth-minded retailers who need a reliable, high-performance engine to power their digital commerce strategy.
PostPilot
PostPilot is a direct mail automation platform built specifically for ecommerce brands that want to reach customers physically. You can create, launch, and track postcard or catalog campaigns directly from your dashboard, treating direct mail with the same speed and data-driven precision as your email marketing. By connecting your store, you can trigger physical mail based on real-time customer behavior like abandoned carts or second-purchase reminders.
You can design your own mailers using a simple drag-and-drop editor or lean on their professional design services to handle the creative work for you. The platform eliminates the traditional headaches of direct mail like minimum order quantities and long lead times. It helps you cut through the digital noise of crowded inboxes by landing a tangible, personalized message directly in your customers' mailboxes to drive higher lifetime value.
Overview
BigCommerce Features
- Page Builder Visual Editor Create and edit your site pages visually with a drag-and-drop interface—no coding knowledge required to make changes.
- Multi-Channel Selling Connect your store to marketplaces like Amazon and Walmart to reach more customers while managing everything in one place.
- Abandoned Cart Recovery Send automated emails to shoppers who leave items behind and win back lost revenue with personalized incentives.
- Native SEO Tools Improve your search rankings with customizable URLs, out-of-the-box metadata, and lightning-fast page load speeds.
- Multi-Currency Support Sell to customers globally by displaying prices and accepting payments in over 100 different local currencies.
- Inventory Management Track your stock levels across all sales channels automatically to prevent overselling and simplify your fulfillment process.
PostPilot Features
- Behavioral Triggers. Automatically send postcards when customers abandon a cart, make a first purchase, or reach a specific spending milestone.
- Drag-and-Drop Editor. Create beautiful, branded postcards and catalogs in minutes using an intuitive design interface built for non-designers.
- Real-Time Tracking. Monitor your campaign performance with automatic ROI tracking that matches mail deliveries to actual store purchases.
- Smart Segmenting. Target specific customer groups by filtering your audience based on purchase history, location, or total lifetime value.
- Concierge Design. Access professional designers who create custom, high-converting mailer layouts for your brand at no extra cost.
- No Minimums. Send a single postcard or thousands at once without worrying about the restrictive minimums of traditional print shops.
Pricing Comparison
BigCommerce Pricing
- No transaction fees
- Unlimited products and storage
- Real-time shipping quotes
- Responsive website designs
- Single-page checkout
- Up to $50k annual sales
- Everything in Standard, plus:
- Abandoned cart saver
- Stored credit cards
- Customer groups and segmentation
- Persistent cart feature
- Up to $180k annual sales
PostPilot Pricing
- No monthly fee
- Standard postcard pricing
- Basic segmenting tools
- Self-service design editor
- Email support
- Everything in Free, plus:
- Lower per-piece mailing rates
- Automated lifecycle campaigns
- Concierge design services
- Advanced ROI reporting
- Priority support
Pros & Cons
BigCommerce
Pros
- No transaction fees on any of the standard plans
- Extensive built-in features reduce the need for paid apps
- Strong SEO capabilities out of the box
- Excellent multi-channel integration with social and marketplaces
Cons
- Automatic plan upgrades when you hit sales limits
- Learning curve for advanced design customizations
- Limited selection of free high-quality themes
PostPilot
Pros
- Seamless integration with Shopify and Klaviyo
- High-quality print and card stock
- Excellent concierge design team support
- Easy to track actual ROI from mailings
- No minimum order requirements for campaigns
Cons
- Monthly subscription fees are relatively high
- International shipping options are more limited
- Learning curve for complex segment logic