Proxyclick Review: Streamline & Secure Enterprise Visitor Management

Still handing out paper visitor badges?

If you’re searching for a way to fix slow, outdated front desk check-ins, you’re probably looking to make a real upgrade in how your company greets and manages guests.

Truth is, manual sign-in logs are a huge time suck and leave you exposed to compliance headaches (and frustrated visitors) every single day.

That’s exactly where Proxyclick comes in. It goes beyond the basic digital sign-in, offering a tightly integrated suite—pre-registration, automated host alerts, and rock-solid access control—that I’ve examined in real-world use cases to see what truly sets it apart.

In this review, you’ll see how Proxyclick actually fixes visitor management pain points and helps you stay compliant without adding extra hassle or manual work.

We’ll dig into everything: key features, real compliance integrations, pricing details, ease of use, competitive alternatives, and my in-depth Proxyclick review findings so you can make a well-informed decision.

You’ll walk away knowing the features you need to modernize your visitor check-in and finally get rid of that daily front desk grind.

Let’s get started.

Proxyclick Overview

Proxyclick’s mission is to perfect the visitor journey in demanding professional environments. Based out of Brussels, they have been a key innovator in the cloud-based visitor management space since their founding back in 2012.

They specialize in corporate offices, data centers, and other regulated industries where a great visitor experience meets serious security. You’ll find their solution is less of a simple digital logbook and more of a comprehensive compliance and brand protection tool for every guest.

Their 2022 acquisition by workplace technology leader Eptura was a significant strategic move. We will explore the full impact of this synergy through this Proxyclick review when we look at its integrated features.

While competitors like SwipedOn or The Receptionist often focus on front-desk simplicity, Proxyclick differentiates with its deep integrations and enterprise-grade security. I feel this focus makes it ideal for complex, multi-site organizations with stringent access control and compliance needs.

You’ll see them working with major global brands in finance, technology, and manufacturing. These are organizations where a detailed, instantly auditable visitor trail is absolutely essential for maintaining operational integrity and meeting compliance mandates.

I believe their current strategic focus is on embedding visitor management into a unified workplace ecosystem. This directly addresses your potential need to consolidate disparate building and employee management tools under a single, cohesive platform, simplifying vendor management.

Now let’s examine their core capabilities.

Proxyclick Features

Still relying on old-school visitor logbooks?

Proxyclick features offer an integrated solution to streamline guest management, enhance security, and ensure compliance. Here are the five main Proxyclick features that simplify your front desk operations.

1. Digital Sign-in and Pre-registration

Tired of long visitor queues at reception?

Manual sign-ins can create a bottleneck, leading to frustration for both visitors and your front desk staff. This can definitely leave a poor first impression.

Proxyclick’s digital sign-in allows visitors to pre-register online, receiving a QR code for a quick, seamless check-in on an iPad. From my testing, this feature dramatically reduces wait times and offers a sleek, modern welcome experience. It’s a game-changer for high-traffic lobbies.

This means you can ensure a professional, efficient arrival for every guest, setting a positive tone right from the start.

2. Customizable Workflows and Compliance

Struggling to collect specific visitor information consistently?

Generic sign-in sheets often miss critical details or legal agreements, putting your business at risk. This is a common pain point for compliance-focused businesses.

This Proxyclick feature lets you build custom check-in flows, ensuring every visitor signs NDAs or answers specific security questions. What I love about this is how it tailors the experience to your exact compliance needs, essential for regulated industries.

So you can easily meet regulatory requirements and ensure every necessary document is legally signed and stored.

3. Host Notifications and Communication

Are hosts always unaware when their visitors arrive?

Delayed notifications mean visitors are left waiting, causing disruptions and wasting valuable time for everyone involved. This can quickly lead to an inefficient guest experience.

Proxyclick automates host alerts via email, SMS, Slack, or Microsoft Teams the moment their guest checks in. This is where Proxyclick shines; real-time communication keeps your team informed and ready to greet their guests without delay.

This means your hosts are always prepared, leading to smoother meetings and a more professional environment.

4. Security and Access Control Integrations

Worried about unauthorized access after check-in?

Managing visitor access manually is a security headache, risking exposure to restricted areas or sensitive information. It’s hard to ensure security without automation.

This feature integrates with major access control systems, allowing visitors secure, time-limited access to specific zones. I found that automated access revocation simplifies security management immensely, making sure visitors only go where they’re allowed.

So you can tightly control physical access, enhancing building security and protecting your valuable assets effortlessly.

5. Reporting and Audit Trails

Need detailed logs for security audits or compliance checks?

Manually compiling visitor data is time-consuming and prone to errors, making it nearly impossible to produce accurate audit trails. This creates significant overhead.

Proxyclick offers robust reporting and data export, providing detailed visitor logs including check-in/out times and signed agreements. The audit trail feature is comprehensive, allowing you to easily generate reports for security and compliance needs, a critical capability for any modern business.

This means you’ll have an irrefutable record of everyone on your premises, simplifying audits and investigations significantly.

These Proxyclick features work together to create a comprehensive, secure, and user-friendly visitor management system that simplifies your front desk operations and enhances overall security.

Proxyclick Pricing

What’s the real cost for your business?

Proxyclick pricing adopts a premium-only model, with specific plan details requiring direct contact, ensuring you get a tailored quote for your visitor management needs.

1. Pricing Model & Cost Factors

Understanding their cost structure.

Proxyclick offers premium-only plans, starting at $100.0/month for their Basic tier. While core visitor management features like unlimited check-ins are standard, advanced functionalities like customized branding or specific integrations are tied to higher tiers. This model focuses on delivering a robust solution from the outset.

From my cost analysis, this means your monthly costs reflect the comprehensive features you need for visitor management.

2. Value Assessment & ROI

Does this pricing make sense?

Proxyclick delivers value by streamlining visitor flows, enhancing security, and ensuring compliance, which can reduce administrative burden and improve first impressions. For businesses with high visitor traffic or strict regulatory needs, this means a strong ROI through operational efficiency and minimized risks, justifying the premium.

The result is your budget gets better visibility into managing visitor operations with reduced manual effort and increased security.

3. Budget Planning & Implementation

Consider total cost of ownership.

Beyond the monthly subscription, budget for potential setup and integration costs, especially if you require advanced access control or specific software connections. What I found regarding pricing is that while many core features are unlimited, enterprise-level customization will likely incur additional expenses to fit complex environments.

So for your business, expect to allocate budget for initial configuration to maximize Proxyclick’s security and compliance benefits.

My Take: Proxyclick’s premium pricing reflects its focus on comprehensive visitor management for businesses that prioritize security, compliance, and a seamless guest experience.

The overall Proxyclick pricing reflects premium value for advanced visitor management needs.

Proxyclick Reviews

What do real customers actually think?

I’ve delved into numerous Proxyclick reviews to bring you a balanced perspective on what actual users experience with this visitor management software. This section analyzes common patterns, praise, and complaints to help you understand its real-world performance.

1. Overall User Satisfaction

Users generally express high satisfaction.

From my review analysis, Proxyclick consistently earns high average ratings, hovering around 4.7/5 on platforms like Crozdesk and FeaturedCustomers. What I found in user feedback is that its efficiency score of 9.3 for check-in on G2 highlights its strong performance in core functions.

This indicates you can expect a very positive experience, especially with visitor check-in.

2. Common Praise Points

The intuitive interface is a huge win.

Users frequently praise the ease of setup and the intuitive interface, making it user-friendly for both administrators and visitors. Review-wise, I noticed how the ability to view all sites from a single portal is a recurring highlight, simplifying multi-location management.

This means your team can manage visitor flows easily, even without extensive training.

3. Frequent Complaints

Some speed and support issues arise.

While generally positive, some Proxyclick reviews mention occasional speed issues, particularly in crowded reception areas, leading to delays. What stood out in customer feedback is how customer support response times can be inconsistent, with some users reporting “ghosting.”

These complaints seem like minor annoyances rather than significant deal-breakers for most users.

The overall Proxyclick reviews reveal a product that delivers on its promises, with minor, manageable issues in specific scenarios.

Best Proxyclick Alternatives

Struggling to find your perfect visitor management solution?

The best Proxyclick alternatives include several strong options, each better suited for different business situations, priorities, and specific needs.

1. Envoy Visitors

Prioritizing slightly more intuitive interface?

Envoy is a prominent alternative, often favored in Education and Internet Services for its ease of setup and efficient visitor check-in process. From my competitive analysis, Envoy offers a slightly more intuitive interface, especially for robust reporting capabilities, though Proxyclick provides unlimited usage for many features.

Choose Envoy if you prioritize a highly intuitive interface and robust reporting features for your specific industry.

2. iLobby

Do you operate in high-security environments?

iLobby excels in complex, high-security industrial or government settings, emphasizing extensive digital signature workflows and compliance. Alternative-wise, iLobby offers deeper specialization for security and workflow automation, particularly with features like regional data centers.

Consider this alternative for highly specialized, high-security environments requiring extensive digital signature processes.

3. SwipedOn

Seeking a simpler, value-driven alternative?

SwipedOn provides a user-friendly and value-driven option, especially for small to mid-sized businesses and those using Android kiosks. What I found comparing options is that SwipedOn offers quicker setup and clear pricing, alongside in-depth employee management, making it a strong alternative.

Choose SwipedOn if your priority is a simpler setup, clearer pricing, and comprehensive employee management.

4. Sign In Solutions

Does your organization require extensive custom workflows?

Sign In Solutions (formerly Traction Guest) provides a comprehensive platform focusing on custom workflows and multi-site readiness for larger enterprises. From my analysis, Sign In Solutions offers greater customization for complex workflows, particularly across numerous locations, making it a compelling alternative.

Consider this competitor when your operations demand highly complex, multi-site specific custom workflows and enterprise scalability.

The best Proxyclick alternatives depend on your specific business scenarios and operational requirements rather than a mere feature comparison.

Proxyclick Setup

Concerned about complicated software setup and training?

Implementing Proxyclick is generally straightforward, requiring minimal technical expertise for basic deployment. This Proxyclick review will help set realistic expectations.

1. Setup Complexity & Timeline

Is Proxyclick easy to set up?

Proxyclick is considered very easy to set up, especially given its cloud-based nature, which reduces internal IT burden. From my implementation analysis, initial setup can often be completed quickly, allowing businesses to go live without extensive delays.

You’ll primarily need to configure the web dashboard and set up iPads as check-in kiosks.

2. Technical Requirements & Integration

Expect minimal IT infrastructure changes.

Your setup primarily requires an iPad for the check-in kiosk and web access for the dashboard, reception, and security teams. What I found about deployment is that device updates, particularly for iPads, can sometimes require support for resolution.

Plan for seamless integration with systems like Microsoft Entra or access control for full functionality.

3. Training & Change Management

User adoption happens quite naturally.

User training needs are minimal; many users report never needing formal training due to Proxyclick’s intuitive interface. From my analysis, the low learning curve accelerates user adoption, making it easy for receptionists and hosts to get started.

You should still communicate the benefits and new processes to ensure smooth transition for all staff.

4. Support & Success Factors

How responsive is Proxyclick support?

Feedback on Proxyclick’s 24/7 customer support is mixed; some users praise prompt responses, while others report slow service. From my implementation analysis, consistent, reliable support is critical for resolving unexpected issues like device update complications.

You should establish clear internal communication channels for support needs and leverage the help center articles.

The overall Proxyclick setup is user-friendly and quick, but successful long-term operation hinges on consistent support for device and integration challenges.

Bottom Line

Is Proxyclick the right choice for your business?

This Proxyclick review distills the analysis into a clear recommendation, helping you understand who benefits most from its robust visitor management capabilities.

1. Who This Works Best For

Mid-market to enterprise organizations seeking robust visitor management.

Proxyclick excels for companies with high visitor volumes across multiple locations, especially those needing strong security, compliance, and streamlined operations. What I found about target users is that businesses in regulated industries benefit immensely from its detailed audit trails and customizable sign-in flows for legal agreements.

You’ll succeed if you prioritize a professional, efficient check-in experience and deep integration with existing security infrastructure.

2. Overall Strengths

Comprehensive features drive efficiency and security.

The software stands out with its highly customizable digital sign-in flows, powerful security integrations, and detailed audit reporting for compliance needs. From my comprehensive analysis, its ability to manage visitors, employees, and contractors from one interface across multiple sites is a significant advantage.

These strengths mean your front desk staff is freed up, security is enhanced, and your compliance requirements are met effortlessly.

3. Key Limitations

Occasional speed issues and inconsistent support.

While powerful, some users report speed problems during peak visitor times and varying experiences with customer support responsiveness. Based on this review, managing device updates can sometimes require IT intervention, adding a layer of administrative burden for certain users.

I find these limitations are usually manageable trade-offs for its powerful features, but consider your tolerance for potential minor friction.

4. Final Recommendation

Proxyclick receives a strong recommendation from me.

You should choose this software if your business prioritizes robust security, comprehensive compliance, and a seamless, professional visitor experience at scale. From my analysis, your best fit for this solution depends on your need for centralized people flow management across multiple sites or within regulated industries.

My confidence level is high for organizations needing a sophisticated, integrated visitor management system like this.

This Proxyclick review ultimately underscores its strong value for large-scale, security-conscious operations, providing a clear path for your decision-making.