First Due
First Due provides a unified cloud-based platform for fire and EMS agencies to manage records, dispatch, prevention, and response operations within a single integrated software solution.
PSTrax
PSTrax is a specialized operations management software designed for first responders to automate vehicle checks, equipment maintenance, and inventory tracking for fire and EMS departments.
Quick Comparison
| Feature | First Due | PSTrax |
|---|---|---|
| Website | firstdue.com | pstrax.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 2009 |
| Headquarters | Garden City, USA | Littleton, USA |
Overview
First Due
First Due provides a comprehensive suite of tools designed specifically for fire and EMS agencies to manage their entire operation in one place. You can move away from disconnected legacy systems and handle everything from pre-incident planning and mobile dispatch to fire prevention and electronic patient care reporting (ePCR). The platform ensures your crew has critical information at their fingertips before they even arrive on the scene.
You can streamline your administrative tasks with automated reporting, asset management, and personnel scheduling modules. By centralizing your data, you reduce manual entry and ensure that every department member—from the fire chief to the field medic—stays informed and coordinated. It is built to support agencies of all sizes, helping you improve response times and community safety through better data accessibility.
PSTrax
PSTrax provides a consolidated system to manage your station's most critical operational tasks. Instead of relying on paper logs or disparate spreadsheets, you can track vehicle inspections, equipment maintenance, and narcotics logs through a single digital interface. The platform is built specifically for the high-stakes environment of fire and EMS services, ensuring your crews stay compliant and your gear remains mission-ready at all times.
You can access the system from any device, allowing your team to complete rig checks and inventory counts directly from the bay floor. By digitizing these workflows, you gain real-time visibility into expiration dates, maintenance schedules, and supply levels across multiple stations. This proactive approach helps you reduce liability, eliminate manual data entry errors, and ensure your personnel have the right tools when every second counts.
Overview
First Due Features
- Pre-Incident Planning Access detailed building data, floor plans, and hazardous material locations instantly on your mobile device during an active response.
- Mobile Dispatch & Routing Receive real-time alerts and turn-by-turn navigation to incidents while viewing the location of other responding units on a live map.
- Fire Prevention & Inspections Complete fire inspections in the field using customizable checklists and automatically sync results with your occupancy records.
- Electronic Patient Care (ePCR) Document medical calls quickly with an NEMSIS-compliant interface that works offline and integrates directly with your billing workflows.
- Asset & Fleet Management Track vehicle maintenance schedules, equipment checks, and inventory levels to ensure your gear is always ready for service.
- Personnel & Scheduling Manage crew rotations, track certifications, and handle shift trades through a centralized portal accessible to all department members.
PSTrax Features
- Vehicle Checks. Complete your daily apparatus inspections on any mobile device and automatically alert maintenance teams to any discovered defects.
- Equipment Tracking. Manage the lifecycle of your saws, fans, and hydraulic tools with automated schedules for testing and preventative maintenance.
- Controlled Substance Tracking. Maintain a digital chain of custody for narcotics with secure logs that satisfy strict regulatory and compliance requirements.
- Inventory & PPE Management. Track medical supplies and personal protective equipment to ensure you never run out of stock or miss an inspection date.
- Automated Alerts. Receive instant notifications when a check is missed or a critical piece of equipment fails, keeping your leadership informed.
- Custom Reporting. Generate detailed reports for ISO audits or budget meetings to demonstrate your department's operational health and compliance.
Pricing Comparison
First Due Pricing
PSTrax Pricing
Pros & Cons
First Due
Pros
- Consolidates multiple disconnected legacy systems into one
- Excellent mobile access for responders in the field
- Highly customizable forms for inspections and reports
- Real-time data syncing improves situational awareness
- Modern interface is easier to learn than older software
Cons
- Initial data migration from old systems takes time
- Extensive feature set requires thorough staff training
- Customization options can be overwhelming during setup
PSTrax
Pros
- Highly customizable to match your existing station workflows
- Excellent customer support during the initial configuration phase
- User-friendly mobile interface for crews in the bay
- Significantly reduces the time spent on manual documentation
- Simplifies the audit process for controlled substances
Cons
- Initial setup requires significant time for data entry
- Pricing is not transparent for smaller department budgets
- Mobile app requires a consistent internet connection