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Purple Lab Reviews, Pricing, Features & Alternatives in 2026

Purple Lab is a comprehensive call center software designed to enhance your customer service with real-time monitoring, analytics, and workforce management tools, helping you deliver a superior customer experience.

Call Center Software Customer Experience Software Help Desk Software Contact Center as a Service (CCaaS)
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Founded • United States • Cloud-based
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Product Overview & Demo

Main Demo Video

Overview
Features
Setup

What is Purple Lab?

Call Center Software

Screenshots & Interface

Dashboard View

Main dashboard with project overview

Kanban Board

Kanban-style task management

Timeline View

Gantt chart timeline view

Automations

Workflow automation builder

Key Features

Integrations

:

Pricing Plans

Pros & Cons

Pros

Cons

Who Should Use Purple Lab?

Best for Company Sizes

Popular Industries

Our Verdict

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User Reviews

Overall Rating

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Based on 0 reviews

Ratings Breakdown

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1 ★
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Secondary Ratings

Ease of Use
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Value for Money
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Customer Support
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Functionality
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