Novacal
Novacal is an appointment scheduling software that helps you streamline meeting bookings, manage your availability, and connect with clients effortlessly, eliminating back-and-forth emails.
Qmatic
Qmatic provides customer journey management software and queueing solutions to help you connect customers to services efficiently across physical and digital touchpoints for better experiences.
Quick Comparison
| Feature | Novacal | Qmatic |
|---|---|---|
| Website | novacal.io | qmatic.com |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 0 | 1981 |
| Headquarters | null | Mölndal, Sweden |
Overview
Novacal
Novacal is a cloud-based appointment scheduling software that simplifies the meeting booking process for you. It centralizes your availability across multiple calendars, allowing you to create various event types with customized pricing options and easily share booking links. You can connect your existing calendars in seconds to keep your schedule accurate and automatically avoid conflicts.
This platform helps you streamline patient appointments, reduce no-shows, and improve patient satisfaction, making it ideal for healthcare practices. It also supports team scheduling, custom booking fields, and integrates with popular calendar services like Google, Outlook, and Apple.
Qmatic
Qmatic helps you bridge the gap between digital and physical customer experiences by managing the entire journey from pre-arrival to post-service feedback. You can offer online appointment booking, virtual queuing via mobile tickets, and clear on-site signage to reduce perceived wait times. The platform provides real-time data insights so you can adjust staffing levels instantly and ensure your service environment remains organized and stress-free for both visitors and employees.
Whether you manage a single clinic or a global retail chain, the software scales to meet your specific flow requirements. You can integrate it with your existing hardware or use Qmatic’s purpose-built kiosks and displays to create a professional, high-tech service environment. It eliminates the frustration of physical lines, allowing your customers to wait where they feel most comfortable while keeping your operations running smoothly.
Overview
Novacal Features
- Calendar Sync Sync your bookings with Google, Outlook, and Apple calendars to keep your schedule accurate and prevent double bookings.
- Unlimited Event Types Create and customize as many event types as you need for various meetings, consultations, or sessions.
- Automated Reminders Send automated email reminders and confirmations to attendees to reduce no-shows and keep everyone informed.
- Custom Booking Pages Personalize your booking pages with your logo and brand colors to provide a consistent brand experience.
- Video Conferencing Integration Automatically generate video meeting links for Zoom, Google Meet, and Microsoft Teams directly from your bookings.
- Team Management Manage your team, organize collective events, and use routing forms to distribute bookings among team members.
- Booking Questions Create custom fields to collect specific information from your clients during the booking process.
- API Access Build custom integrations and automate workflows with programmatic control using their RESTful API.
Qmatic Features
- Online Appointment Booking. Allow your customers to schedule visits in advance through your website to distribute workload evenly throughout the day.
- Virtual Queuing. Give your visitors mobile tickets so they can wait anywhere instead of standing in a crowded physical line.
- Real-Time Analytics. Monitor wait times and service levels as they happen to make immediate adjustments to your staffing and operations.
- Digital Signage Integration. Keep your visitors informed with clear displays that show queue status, calling numbers, and relevant promotional content.
- Mobile Concierge. Equip your staff with mobile tools to greet visitors, check them in, and manage the flow from the floor.
- Customer Feedback Loops. Collect instant ratings after service to understand satisfaction levels and identify specific areas for operational improvement.
Pricing Comparison
Novacal Pricing
- One active event type
- Connect one calendar
- Unlimited meetings
- One video integration
- Calendar view
- Embed your booking page
- Email notifications
- Email & Chat Support
- Everything in Basic, plus:
- Unlimited calendar connections
- Unlimited event types
- Booking questions
- Group meetings
- Custom branding
- Remove Novacal branding
- Customize notifications
- Custom workflows
- Custom confirmation redirect
- API Access
- 24/7 support
Qmatic Pricing
Pros & Cons
Novacal
Pros
- Generous free plan for essential scheduling needs.
- Intuitive and clean user interface for easy navigation.
- Seamless integration with popular calendars like Google and Outlook.
- Automated video conferencing link generation.
- Customizable booking pages to match your brand.
Cons
- Details about future pricing beyond the free period were initially unclear.
- Advanced features may be limited in the free plan.
- Less extensive integrations with CRM or project management platforms compared to some alternatives.
Qmatic
Pros
- Reliable hardware and software integration for high-traffic areas
- Significantly reduces perceived wait times for your customers
- Detailed reporting helps you optimize staff scheduling effectively
- Flexible enough to handle complex multi-department service flows
Cons
- Initial setup and hardware installation can be complex
- User interface for administrators has a slight learning curve
- Customization often requires assistance from their technical support