QuestionPro
QuestionPro is a versatile survey software providing online research tools for creating, distributing, and analyzing surveys to help you gain actionable insights from customers, employees, and target markets.
SurveyMonkey
SurveyMonkey is a versatile online survey software that helps you capture voices and opinions through customizable forms, automated data analysis, and specialized audience targeting to drive informed decision-making.
Quick Comparison
| Feature | QuestionPro | SurveyMonkey |
|---|---|---|
| Website | questionpro.com | surveymonkey.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 10 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2005 | 1999 |
| Headquarters | Austin, USA | San Mateo, USA |
Overview
QuestionPro
QuestionPro is a comprehensive survey platform designed to help you capture and analyze data across your entire organization. Whether you need to measure customer satisfaction, track employee engagement, or conduct deep market research, you can build professional surveys using over 350 templates and 40+ question types. The platform simplifies the entire research lifecycle by providing tools for automated distribution and real-time reporting dashboards.
You can reach your audience through multiple channels including email, social media, QR codes, and offline mobile apps. It scales effectively from individual researchers to global enterprises, offering specialized solutions like CX for customer journey mapping and Workforce for culture analytics. With a robust free tier and advanced features in paid plans, it serves as a central hub for all your data collection needs.
SurveyMonkey
SurveyMonkey is a flexible survey platform that helps you gather feedback and transform it into actionable insights. Instead of guessing what your customers or employees think, you can create professional surveys in minutes using a library of pre-written templates and expert-certified questions. You can reach your audience wherever they are—via email, social media, or embedded on your website—and watch your data populate in real-time.
The platform handles everything from simple internal polls to complex market research projects with advanced branching logic and skip patterns. You can analyze your results automatically with built-in reporting tools that highlight trends and sentiment. It scales to fit your needs, offering a free basic version for quick tasks and robust paid plans for teams requiring deep data integration and custom branding.
Overview
QuestionPro Features
- Advanced Question Types Go beyond multiple choice with heatmaps, NPS, and conjoint analysis to uncover deeper participant preferences.
- Skip Logic and Branching Create personalized paths for your respondents so they only see questions relevant to their previous answers.
- Real-Time Analytics View your data instantly through automated dashboards and generate professional PDF or Excel reports with one click.
- Multi-Channel Distribution Reach your audience wherever they are using email, SMS, social media, or embedded website surveys.
- Offline Data Collection Collect survey responses without an internet connection using the mobile app and sync data once you are back online.
- Multilingual Surveys Translate your surveys into over 95 languages to reach a global audience and centralize all your international data.
SurveyMonkey Features
- Expert Templates. Access over 250 expert-written survey templates so you can start collecting high-quality data without writing questions from scratch.
- Skip Logic. Create a personalized experience for your respondents by showing only relevant questions based on their previous answers.
- Real-time Analytics. Monitor your results as they come in and use automated charts to visualize trends and key insights instantly.
- Custom Branding. Add your own logos, colors, and fonts to your surveys to ensure a consistent and professional look for your brand.
- Multi-channel Distribution. Send your surveys through email, mobile apps, social media, or QR codes to reach your audience on their preferred platforms.
- Sentiment Analysis. Use AI-powered tools to automatically categorize open-ended text responses and understand the emotional tone behind the feedback.
Pricing Comparison
QuestionPro Pricing
- Unlimited surveys
- Up to 200 responses per survey
- 25+ question types
- Skip logic branching
- Customizable themes
- Standard dashboard reporting
- Everything in Free, plus:
- Unlimited responses
- Advanced skip logic
- Multilingual surveys
- Raw data export (CSV/Excel)
- API and Salesforce integration
- Offline mobile app access
SurveyMonkey Pricing
- Unlimited surveys
- Up to 10 questions per survey
- Up to 100 responses per survey
- Standard survey templates
- Basic reporting and analysis
- Everything in Basic, plus:
- Unlimited questions
- 15,000 responses per year
- Skip logic and branching
- Data export to PDF, CSV, and XLS
- Custom logo and branding
Pros & Cons
QuestionPro
Pros
- Generous free version with unlimited surveys
- Extensive library of professional survey templates
- Highly responsive 24/7 live customer support
- Powerful analytical tools for complex research
Cons
- User interface can feel cluttered and dated
- Significant price jump between free and paid tiers
- Steep learning curve for advanced logic features
SurveyMonkey
Pros
- Extremely intuitive interface for beginners
- Massive library of pre-built question banks
- Reliable mobile app for managing surveys
- Clean and professional respondent experience
Cons
- Individual plans require annual billing
- Free version has strict response limits
- Advanced logic features have a learning curve