Loox
Loox is a specialized social proof and product review marketing platform designed for Shopify merchants to collect photo and video reviews that build trust and increase online store conversions.
Referral Rock
Referral Rock is an automated referral marketing software that helps you design, launch, and manage word-of-mouth programs to turn your customers and partners into a consistent source of new leads.
Quick Comparison
| Feature | Loox | Referral Rock |
|---|---|---|
| Website | loox.app | referralrock.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $9.99/month | $200/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✘ No product demo | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2014 |
| Headquarters | Tel Aviv, Israel | Alexandria, USA |
Overview
Loox
Loox helps you turn happy customers into your most effective marketers by collecting and displaying high-impact visual reviews. You can automate the entire review collection process with branded emails that encourage customers to share photos and videos of their purchases. By showcasing these authentic experiences in beautiful, customizable widgets, you build the immediate trust necessary to convert new visitors into buyers.
Beyond just reviews, you can launch referral programs and offer post-purchase discounts to keep customers coming back. The platform integrates deeply with the Shopify ecosystem, allowing you to sync reviews to Google Shopping and Facebook. Whether you are a solo entrepreneur starting your first store or a high-volume brand, you can use these social proof tools to lower your customer acquisition costs and boost your average order value.
Referral Rock
Referral Rock helps you put your word-of-mouth marketing on autopilot by creating professional referral, affiliate, and partner programs. Instead of manually tracking spreadsheets, you can automate the entire process from member enrollment and tracking to reward fulfillment. The platform allows you to design custom landing pages and referral widgets that match your brand perfectly, ensuring a consistent experience for your advocates.
You can integrate the software directly with your existing CRM, eCommerce platform, or billing system to track conversions automatically. Whether you are a small business looking to grow your local footprint or a mid-market company scaling a partner network, the platform provides the analytics and automation tools you need to measure ROI and keep your referrers engaged without constant manual intervention.
Overview
Loox Features
- Automated Review Requests Send perfectly timed emails to your customers asking for photo and video reviews after they receive their orders.
- Visual Review Widgets Display your customer feedback in beautiful galleries, carousels, and popup notifications that match your brand's unique style.
- Referral Incentives Reward your customers with custom discount codes when they refer their friends or share a photo review.
- Google Shopping Integration Show your star ratings and product photos directly in Google Search results and Shopping ads to increase clicks.
- Post-Purchase Upsells Boost your revenue by showing highly-rated product recommendations immediately after a customer completes a checkout.
- Social Media Sharing Turn your best reviews into high-performing social media posts with one click to reach a wider audience.
Referral Rock Features
- Automated Rewards. Issue gift cards, cash, or custom incentives automatically once a referral converts so you never miss a payout.
- Custom Member Portals. Give your advocates a dedicated space to grab their unique links, track their rewards, and see their personal impact.
- Multi-Step Integration. Connect with your CRM or billing system to trigger rewards only after a lead becomes a paying customer.
- Visual Page Builder. Design high-converting referral pages and pop-up widgets using a drag-and-drop editor that requires zero coding skills.
- Email Automation. Send automated invite and update emails to keep your program top-of-mind for your customers and partners.
- Advanced Analytics. Track your program's performance with detailed reports on shares, clicks, and total revenue generated from referrals.
Pricing Comparison
Loox Pricing
- Up to 100 monthly orders
- Unlimited review requests
- Discount codes for photo reviews
- Review widgets and carousels
- Basic customization options
- Everything in Beginner, plus:
- Full referral program
- Video reviews
- Google Shopping integration
- Advanced widget customization
- Priority support
Referral Rock Pricing
- Up to 500 members
- 1 program included
- Automated reward fulfillment
- Standard integrations
- Email support
- Remove Referral Rock branding
- Everything in Starter, plus:
- Up to 5,000 members
- 3 programs included
- Advanced integrations (HubSpot, Salesforce)
- Priority support
- Custom domain options
Pros & Cons
Loox
Pros
- Extremely easy to set up on Shopify stores
- Beautiful widget designs that look great on mobile
- Automated emails save hours of manual work
- Effective at generating high-quality photo reviews
- Excellent customer support team is very responsive
Cons
- Advanced features require higher-priced monthly tiers
- Limited to Shopify and Shopify Plus platforms
- Customization options can be restrictive on basic plans
Referral Rock
Pros
- Highly responsive and helpful customer success team
- Extensive integration options with popular CRM platforms
- Flexible reward structures for different program types
- Easy to set up without technical developer resources
Cons
- Initial setup can feel overwhelming for beginners
- Higher starting price point than some competitors
- Limited design flexibility in some older templates