Quantum Workplace
Quantum Workplace is an employee engagement software that provides tools for surveys, performance management, and recognition to help you build a stronger culture and retain your top talent.
Refiner
Refiner is a customer survey software for SaaS companies that helps you capture actionable product feedback and calculate NPS, CSAT, and CES scores with highly targeted in-app widgets.
Quick Comparison
| Feature | Quantum Workplace | Refiner |
|---|---|---|
| Website | quantumworkplace.com | refiner.io |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $99/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2002 | 2019 |
| Headquarters | Omaha, USA | Paris, France |
Overview
Quantum Workplace
Quantum Workplace gives you a central hub to understand and improve your company culture. You can move beyond annual reviews by using real-time engagement surveys, pulse polls, and lifecycle feedback to see exactly how your team feels. The platform connects these insights directly to action plans, so you can address turnover risks and boost morale before productivity slips.
You can also manage the entire performance lifecycle through one interface. Instead of messy spreadsheets, you can track goals, conduct one-on-one conversations, and give public recognition to high performers. It is designed for HR leaders and managers in mid-market and enterprise companies who want to align their people's growth with overall business objectives.
Refiner
Refiner is a specialized survey and customer feedback platform designed specifically for SaaS teams who need to understand their users better. Instead of sending generic email surveys that get ignored, you can trigger perfectly timed in-app widgets based on specific user behavior. This allows you to capture feedback while your product is top-of-mind, leading to significantly higher response rates and more accurate data.
You can use the platform to automate your entire customer research process, from tracking Net Promoter Scores (NPS) to conducting product-market fit surveys. It helps you identify at-risk customers before they churn and uncover which features your power users value most. By syncing this feedback directly with your CRM or product analytics tools, you turn raw survey responses into actionable data for your product and success teams.
Overview
Quantum Workplace Features
- Engagement Surveys Launch scientifically-backed surveys to measure employee sentiment and identify specific areas where your culture needs improvement.
- Pulse Polls Check in with your team frequently using short, automated polls to track how changes affect office morale in real-time.
- 1-on-1 Toolkits Structure your manager-employee meetings with shared agendas and action items to ensure every conversation leads to progress.
- Recognition Feed Celebrate wins publicly by allowing employees to send digital 'shout-outs' that reinforce your company values and boost engagement.
- Goal Tracking Align individual tasks with company-wide OKRs so every team member understands how their daily work impacts the bottom line.
- Succession Planning Identify your future leaders early by analyzing performance data and engagement levels to build a strong internal talent pipeline.
Refiner Features
- In-App Survey Widgets. Launch beautiful, non-intrusive surveys directly in your web or mobile app to catch users while they are active.
- Precise User Targeting. Trigger surveys based on specific user traits or behaviors so you only ask the right questions to the right people.
- Automated NPS Tracking. Set up recurring Net Promoter Score campaigns that run on autopilot to monitor your customer loyalty over time.
- Product-Market Fit Surveys. Measure how disappointed your users would be without your product using built-in templates designed for growth.
- Real-Time Alerts. Get instant notifications in Slack or email when a customer leaves a negative response so you can intervene immediately.
- Visual Analytics Dashboard. Analyze your survey performance and customer sentiment trends with clear, easy-to-read charts and segmentation tools.
Pricing Comparison
Quantum Workplace Pricing
Refiner Pricing
- Up to 5,000 monthly active users
- Unlimited surveys and responses
- All survey types (NPS, CSAT, CES)
- In-app, email, and link surveys
- Basic integrations and webhooks
- Standard reporting and analytics
- Everything in Essentials, plus:
- Up to 5,000 monthly active users
- Advanced segmentation and targeting
- Custom branding and CSS
- Priority support
- Advanced integrations (Salesforce, HubSpot)
Pros & Cons
Quantum Workplace
Pros
- Intuitive interface makes it easy for employees to complete surveys
- Robust reporting tools provide deep insights into departmental trends
- Excellent customer success team helps guide your engagement strategy
- Seamless integration with major HRIS platforms saves manual data entry
Cons
- Mobile app experience lacks some features found on desktop
- Initial setup requires significant time for custom survey design
- Pricing can be high for smaller organizations under 50 people
Refiner
Pros
- High response rates compared to traditional email surveys
- Excellent targeting options based on real-time user behavior
- Clean and modern survey design that matches your brand
- Seamless integration with popular tools like Segment and Slack
Cons
- Starting price point may be high for early-stage startups
- Requires technical installation of a code snippet or SDK
- Advanced customization features require higher-tier paid plans