GoTo Connect
GoTo Connect is an all-in-one communications software that integrates business phone systems, video conferencing, and text messaging into a single cloud-based platform to streamline your team collaboration.
Ribbon SBC
Ribbon SBC provides secure, high-performance session border controllers that protect your voice and video communications across cloud, enterprise, and service provider networks while ensuring seamless multi-vendor interoperability.
Quick Comparison
| Feature | GoTo Connect | Ribbon SBC |
|---|---|---|
| Website | gotoconnect.com | ribboncommunications.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $27/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 1997 |
| Headquarters | Boston, USA | Plano, USA |
Overview
GoTo Connect
GoTo Connect provides you with a unified communication system that replaces fragmented tools with one simple interface. You can manage your business phone calls, host high-definition video meetings, and send professional text messages from your computer or mobile device. It eliminates the need for expensive hardware and complex on-site maintenance by moving your entire phone system to the cloud.
You can easily set up custom call routing, automated attendants, and shared team lines to ensure you never miss a customer inquiry. The platform scales effortlessly as your business grows, making it a reliable choice for small offices and distributed enterprises alike. By centralizing your communications, you reduce administrative overhead and give your team the flexibility to work from anywhere with an internet connection.
Ribbon SBC
Ribbon SBC (Session Border Controller) helps you secure and manage your real-time communications, whether you are using Microsoft Teams, Zoom, or traditional VoIP systems. It acts as a specialized firewall for your voice and video traffic, protecting your network from cyber threats like toll fraud and denial-of-service attacks. You can connect disparate communication platforms and ensure high-quality calls across your entire organization.
The platform scales to meet your needs, offering everything from software-only versions for small businesses to high-capacity hardware for global enterprises. By using Ribbon, you can migrate to the cloud at your own pace while maintaining your existing carrier relationships and hardware investments. It simplifies the complexity of modern unified communications so you can focus on staying connected with your team and customers.
Overview
GoTo Connect Features
- Cloud Phone System Make and receive crystal-clear business calls from any device using your professional business number.
- Visual Dial Plan Editor Map out your call routing with a simple drag-and-drop interface to ensure callers reach the right person.
- Video Conferencing Launch instant HD video meetings with up to 250 participants and share your screen with one click.
- Business Texting Send and receive SMS messages using your business identity to keep your personal mobile number private.
- Virtual Fax Send and receive faxes digitally through your email or the GoTo app without needing a physical machine.
- Mobile and Desktop Apps Switch between your desk phone, laptop, and smartphone instantly while staying connected to your team.
Ribbon SBC Features
- Microsoft Teams Direct Routing. Connect your existing phone lines and legacy hardware directly to Microsoft Teams to make external calls without expensive per-user licenses.
- Robocall Mitigation. Protect your employees from annoying and dangerous spam calls using integrated STIR/SHAKEN compliance and advanced identity verification tools.
- Cloud-Native Deployment. Deploy your security layer instantly in AWS, Azure, or Google Cloud to support your remote workforce without buying physical hardware.
- Intelligent Call Routing. Route your calls through the most cost-effective paths and ensure high availability with automatic failover if a connection goes down.
- Advanced Encryption. Secure your voice and video traffic with industry-standard encryption to prevent eavesdropping and keep your private conversations truly private.
- Interoperability Testing. Bridge the gap between different vendors like Cisco, Avaya, and Zoom so your entire tech stack communicates without friction.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Unlimited extensions
- Basic call routing
- Video meetings (up to 4 people)
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited local calling
- International calling to 50+ countries
- Video meetings (up to 250 people)
- Recorded greetings and music on hold
- Real-time call analytics
Ribbon SBC Pricing
Pros & Cons
GoTo Connect
Pros
- Extremely easy to set up and configure
- Excellent call quality and system reliability
- Visual dial plan editor simplifies complex routing
- Responsive customer support for technical issues
- Seamless transition between mobile and desktop apps
Cons
- Admin portal can feel slightly dated
- Reporting features could be more granular
- Occasional lag during very large video meetings
Ribbon SBC
Pros
- Certified for seamless integration with Microsoft Teams and Zoom
- Highly scalable from small offices to massive carrier networks
- Exceptional reliability with carrier-grade uptime and failover capabilities
- Flexible deployment options across hardware, virtual, and public cloud
Cons
- Initial configuration requires significant technical expertise and training
- Documentation can be overly technical for non-specialist IT staff
- Pricing structure is complex and requires a formal sales quote