Ribbon SBC
Ribbon SBC provides secure, high-performance session border controllers that protect your voice and video communications across cloud, enterprise, and service provider networks while ensuring seamless multi-vendor interoperability.
Ringover
Ringover is a cloud-based communication platform providing business phone systems, video conferencing, and instant messaging to help your sales and customer support teams collaborate and close deals faster.
Quick Comparison
| Feature | Ribbon SBC | Ringover |
|---|---|---|
| Website | ribboncommunications.com | ringover.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $21/month |
| FREE Trial | ✓ 30 days free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1997 | 2005 |
| Headquarters | Plano, USA | Paris, France |
Overview
Ribbon SBC
Ribbon SBC (Session Border Controller) helps you secure and manage your real-time communications, whether you are using Microsoft Teams, Zoom, or traditional VoIP systems. It acts as a specialized firewall for your voice and video traffic, protecting your network from cyber threats like toll fraud and denial-of-service attacks. You can connect disparate communication platforms and ensure high-quality calls across your entire organization.
The platform scales to meet your needs, offering everything from software-only versions for small businesses to high-capacity hardware for global enterprises. By using Ribbon, you can migrate to the cloud at your own pace while maintaining your existing carrier relationships and hardware investments. It simplifies the complexity of modern unified communications so you can focus on staying connected with your team and customers.
Ringover
Ringover is a comprehensive cloud communication platform that transforms how your team handles calls, chats, and video meetings. You can set up a professional phone system in minutes, allowing your sales and support agents to work from anywhere using a computer or mobile device. It eliminates the need for complex hardware while providing high-quality voice services across more than 110 countries.
The platform focuses on boosting your team's productivity through advanced features like real-time call monitoring, automated power dialing, and seamless CRM integrations. You can track performance with detailed analytics and coach your agents during live calls to improve customer satisfaction. Whether you are a small startup or a growing enterprise, it provides the tools you need to manage high-volume communications efficiently without technical headaches.
Overview
Ribbon SBC Features
- Microsoft Teams Direct Routing Connect your existing phone lines and legacy hardware directly to Microsoft Teams to make external calls without expensive per-user licenses.
- Robocall Mitigation Protect your employees from annoying and dangerous spam calls using integrated STIR/SHAKEN compliance and advanced identity verification tools.
- Cloud-Native Deployment Deploy your security layer instantly in AWS, Azure, or Google Cloud to support your remote workforce without buying physical hardware.
- Intelligent Call Routing Route your calls through the most cost-effective paths and ensure high availability with automatic failover if a connection goes down.
- Advanced Encryption Secure your voice and video traffic with industry-standard encryption to prevent eavesdropping and keep your private conversations truly private.
- Interoperability Testing Bridge the gap between different vendors like Cisco, Avaya, and Zoom so your entire tech stack communicates without friction.
Ringover Features
- Unlimited Global Calling. Make and receive unlimited calls to over 110 destinations so you can expand your business reach without worrying about per-minute costs.
- CRM Integrations. Connect your phone system with tools like Salesforce, HubSpot, and Zendesk to automatically log calls and view caller details instantly.
- Interactive Voice Response. Create custom professional greetings and smart routing menus to ensure your customers always reach the right department on the first try.
- Real-time Call Monitoring. Listen in on live calls or whisper advice to your agents to provide instant coaching and maintain high service standards.
- Power Dialer. Automate your outbound dialing process to reach more prospects in less time and significantly increase your team's daily talk time.
- Video Conferencing. Launch HD video meetings and share your screen with colleagues or clients directly from your browser with no downloads required.
Pricing Comparison
Ribbon SBC Pricing
Ringover Pricing
- Unlimited calls to 110 countries
- Instant activation of numbers
- Professional greetings and IVR
- Mobile and desktop apps
- Call forwarding and transfers
- Basic call statistics
- Everything in Smart, plus:
- CRM and Helpdesk integrations
- Call recording and storage
- Real-time call monitoring
- Power dialer functionality
- Advanced analytics dashboard
Pros & Cons
Ribbon SBC
Pros
- Certified for seamless integration with Microsoft Teams and Zoom
- Highly scalable from small offices to massive carrier networks
- Exceptional reliability with carrier-grade uptime and failover capabilities
- Flexible deployment options across hardware, virtual, and public cloud
Cons
- Initial configuration requires significant technical expertise and training
- Documentation can be overly technical for non-specialist IT staff
- Pricing structure is complex and requires a formal sales quote
Ringover
Pros
- Extremely fast setup process takes only minutes
- Clean and intuitive user interface for agents
- Excellent call quality even on mobile data
- Seamless integration with popular CRM platforms
- Responsive customer support team helps resolve issues
Cons
- Mobile app occasionally experiences notification delays
- Advanced reporting can be complex for beginners
- Transcription accuracy varies for non-English languages