RingCentral
RingCentral provides a cloud-based communications platform that integrates phone, video messaging, and contact center solutions into a single interface to help your business stay connected from any location or device.
Microsoft Teams
Microsoft Teams is a central collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration to help your team communicate and work together in one place.
Quick Comparison
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Website | ringcentral.com | teams.microsoft.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $30/month | Free |
| FREE Trial | ✓ 14 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1999 | 1975 |
| Headquarters | Belmont, USA | Redmond, USA |
Overview
RingCentral
RingCentral is a comprehensive communication platform that brings your phone system, video meetings, and team messaging into one workspace. You can stop switching between different apps and manage all your professional interactions from a single desktop or mobile interface. Whether you are taking a client call, hosting a large webinar, or sending a quick chat to a colleague, the platform keeps your history synced across all your devices.
You can easily scale your communication needs as your business grows, from adding new local numbers to setting up complex automated phone menus. It solves the problem of fragmented communication by providing a reliable, secure environment for remote and hybrid teams to collaborate. The software is designed for businesses of all sizes, offering deep integrations with the tools you already use every day like Microsoft 365 and Salesforce.
Microsoft Teams
Microsoft Teams serves as your central hub for teamwork, bringing together chat, meetings, and files in a single application. You can move from a group chat to a video conference with one click, ensuring your communication stays fluid and organized. It eliminates the need to toggle between different apps by integrating your favorite Microsoft 365 tools directly into your workspace.
You can manage projects by creating dedicated channels for specific topics, sharing documents for real-time co-authoring, and scheduling virtual meetings with up to 300 participants on standard plans. Whether you are a small business owner or part of a global enterprise, the platform scales to meet your security and compliance needs while keeping your team connected from any location.
Overview
RingCentral Features
- Cloud Phone System Get professional business numbers and manage high-quality voice calls from your computer or mobile device without hardware.
- Video Meetings Host HD video conferences with up to 200 participants and share your screen for collaborative presentations and workshops.
- Team Messaging Chat with your colleagues in real-time, share files, and manage tasks within dedicated project threads to stay organized.
- Visual Voicemail Read your voicemails as text transcripts so you can stay updated on important messages without having to listen.
- Auto-Attendant Create a professional first impression by setting up automated menus that route callers to the right department instantly.
- Mobile App Switch live calls between your desk phone and mobile app seamlessly so you never drop a conversation while moving.
Microsoft Teams Features
- Instant Messaging. Send quick messages to individuals or groups and use threaded conversations to keep your project discussions organized.
- HD Video Conferencing. Host professional online meetings with background blur, screen sharing, and live captions to ensure everyone stays engaged.
- Real-time Co-authoring. Collaborate on Word, Excel, and PowerPoint files simultaneously with your teammates without ever leaving the Teams app.
- Channel Organization. Create specific channels for different projects or departments to keep your files and conversations neatly categorized.
- Cloud File Storage. Store and access your important documents securely from anywhere with built-in integration for OneDrive and SharePoint.
- Meeting Recordings. Record your virtual meetings and generate automatic transcripts so you can review key decisions and share updates easily.
Pricing Comparison
RingCentral Pricing
- Unlimited domestic calling
- Team messaging
- Business SMS
- AI-powered call summaries
- 100+ integrations
- 24/7 support
- Everything in Core, plus:
- Automatic call recording
- Advanced call monitoring
- Multi-site management
- Essential business analytics
- CRM integrations
Microsoft Teams Pricing
- Unlimited group meetings up to 60 mins
- Up to 100 participants per meeting
- 5 GB of cloud storage per user
- Unlimited chat with coworkers and friends
- File sharing and task management
- Everything in Free, plus:
- Unlimited group meetings up to 30 hours
- Up to 300 participants per meeting
- 10 GB of cloud storage per user
- Anytime phone and web support
- Calendar integration with Outlook and Google
Pros & Cons
RingCentral
Pros
- Reliable uptime for business-critical voice calls
- Seamless switching between desktop and mobile apps
- Extensive library of third-party software integrations
- High-quality video and audio during large meetings
Cons
- Initial setup can be complex for beginners
- Mobile app occasionally experiences notification delays
- Customer support response times can be slow
- Interface feels cluttered with too many features
Microsoft Teams
Pros
- Deep integration with the entire Microsoft 365 ecosystem
- Excellent video and audio quality for large meetings
- Centralizes documents and conversations in one searchable place
- Strong security features and administrative compliance controls
Cons
- Significant memory usage can slow down older computers
- Initial setup and permission management is complex
- Notification settings require careful tuning to avoid distractions