GoTo Connect
GoTo Connect is an all-in-one communications software that integrates business phone systems, video conferencing, and text messaging into a single cloud-based platform to streamline your team collaboration.
Riverside
Riverside is a high-quality remote recording software that captures studio-grade video and audio locally from each participant to ensure professional results regardless of your internet connection strength.
Quick Comparison
| Feature | GoTo Connect | Riverside |
|---|---|---|
| Website | gotoconnect.com | riverside.fm |
| Pricing Model | Subscription | Freemium |
| Starting Price | $27/month | Free |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2019 |
| Headquarters | Boston, USA | Tel Aviv, Israel |
Overview
GoTo Connect
GoTo Connect provides you with a unified communication system that replaces fragmented tools with one simple interface. You can manage your business phone calls, host high-definition video meetings, and send professional text messages from your computer or mobile device. It eliminates the need for expensive hardware and complex on-site maintenance by moving your entire phone system to the cloud.
You can easily set up custom call routing, automated attendants, and shared team lines to ensure you never miss a customer inquiry. The platform scales effortlessly as your business grows, making it a reliable choice for small offices and distributed enterprises alike. By centralizing your communications, you reduce administrative overhead and give your team the flexibility to work from anywhere with an internet connection.
Riverside
Riverside provides you with a virtual studio to record high-quality podcasts and video interviews from anywhere in the world. Instead of relying on your internet stability, the platform records each participant locally on their own device. This means you get crystal-clear 4K video and uncompressed 48kHz WAV audio for every guest, even if their connection drops or lags during the live session.
You can manage the entire production process within one browser-based dashboard, from inviting guests to downloading separate tracks for easy editing. The platform also includes AI-powered tools to help you generate transcripts and create short-form social media clips instantly. Whether you are a solo creator or part of a large media production team, you can produce professional-grade content without expensive studio hardware.
Overview
GoTo Connect Features
- Cloud Phone System Make and receive crystal-clear business calls from any device using your professional business number.
- Visual Dial Plan Editor Map out your call routing with a simple drag-and-drop interface to ensure callers reach the right person.
- Video Conferencing Launch instant HD video meetings with up to 250 participants and share your screen with one click.
- Business Texting Send and receive SMS messages using your business identity to keep your personal mobile number private.
- Virtual Fax Send and receive faxes digitally through your email or the GoTo app without needing a physical machine.
- Mobile and Desktop Apps Switch between your desk phone, laptop, and smartphone instantly while staying connected to your team.
Riverside Features
- Local Recording. Record high-quality audio and video locally on each participant's device to bypass internet connection issues and lag.
- Separate Tracks. Download individual audio and video tracks for every guest so you have total control during the post-production process.
- AI Transcriptions. Generate highly accurate transcripts in seconds to speed up your editing workflow and improve content accessibility.
- Magic Clips. Use AI to identify the most engaging moments of your recording and turn them into vertical social media videos.
- Text-Based Editor. Edit your video by simply deleting text in the transcript, making complex video cuts as easy as editing a document.
- Producer Mode. Join the call to monitor and control the recording behind the scenes without appearing on the final video track.
- Live Streaming. Broadcast your recording sessions live to platforms like YouTube, Facebook, and LinkedIn to engage with your audience in real-time.
- Mobile App. Record studio-quality interviews on the go using native iOS and Android apps that sync directly with your online studio.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Unlimited extensions
- Basic call routing
- Video meetings (up to 4 people)
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited local calling
- International calling to 50+ countries
- Video meetings (up to 250 people)
- Recorded greetings and music on hold
- Real-time call analytics
Riverside Pricing
- Unlimited recording
- Individual audio/video tracks
- Up to 720p video quality
- 44.1 kHz audio quality
- 2 hours of separate tracks
- Watermark on exported files
- Everything in Free, plus:
- No watermarks on exports
- 5 hours of separate tracks/month
- Up to 4K video quality
- 48 kHz audio quality
- Live streaming to social media
Pros & Cons
GoTo Connect
Pros
- Extremely easy to set up and configure
- Excellent call quality and system reliability
- Visual dial plan editor simplifies complex routing
- Responsive customer support for technical issues
- Seamless transition between mobile and desktop apps
Cons
- Admin portal can feel slightly dated
- Reporting features could be more granular
- Occasional lag during very large video meetings
Riverside
Pros
- Superior audio and video quality compared to standard calling apps
- Separate tracks make professional post-production much easier
- AI clip generator saves hours of manual social media editing
- Simple browser-based interface requires no guest software installation
Cons
- Requires significant upload bandwidth for high-resolution files
- Occasional browser compatibility issues with older versions
- Mobile app features are more limited than the desktop version