Retail Management Hero
Retail Management Hero is a complete point-of-sale solution that helps small to mid-sized retailers manage inventory, process transactions, and run loyalty programs through an intuitive standalone interface.
Toast
Toast is an all-in-one point of sale and restaurant management platform designed to help you streamline operations, increase sales, and create better guest experiences through integrated technology.
Quick Comparison
| Feature | Retail Management Hero | Toast |
|---|---|---|
| Website | rmhpos.com | toasttab.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 2011 |
| Headquarters | Napa, USA | Boston, USA |
Overview
Retail Management Hero
Retail Management Hero (RMH) gives you a powerful way to manage your entire retail operation from a single touch-screen optimized interface. Whether you run a single boutique or a chain of stores, you can process sales quickly, track stock levels in real-time, and manage complex pricing structures without needing a constant internet connection. It serves as the natural successor to Microsoft Dynamics RMS, offering a familiar but modernized experience for your staff.
You can easily look up customers to view their purchase history and apply personalized discounts or loyalty rewards right at the register. The system also simplifies your back-office work by automating purchase orders and providing detailed reports on your best-selling items. Because it is a localized solution, your data stays on your hardware, ensuring your checkout lanes keep moving even if your web connection drops.
Toast
Toast is a comprehensive restaurant management platform that centralizes your entire operation into one system. You can handle everything from front-of-house point of sale transactions to back-of-house kitchen displays and inventory tracking. Whether you run a small cafe, a busy full-service restaurant, or a multi-location franchise, you can customize the hardware and software to fit your specific service model and workflow.
You can manage your staff with integrated payroll and scheduling tools while building guest loyalty through built-in marketing and rewards programs. The platform also enables you to expand your reach with online ordering and delivery integration, ensuring you never miss a sale. By putting all your data in one place, you can make faster, more informed decisions to grow your business and improve your bottom line.
Overview
Retail Management Hero Features
- Touch-Optimized POS Process transactions faster with a highly customizable touch-screen interface that you can tailor to your specific checkout workflow.
- Advanced Inventory Tracking Track your stock levels across multiple locations and manage item matrixes like size and color with ease.
- Built-in Loyalty Programs Create custom reward schemes and track customer preferences to keep your shoppers coming back for more.
- Automated Purchasing Generate purchase orders automatically when stock hits minimum levels so you never run out of your best-sellers.
- Offline Functionality Continue ringing up sales and managing your store even when your internet goes down with local data storage.
- Comprehensive Reporting Access over 40 pre-built reports to analyze your sales trends, employee performance, and inventory turnover in seconds.
Toast Features
- Point of Sale. Process orders and payments quickly with durable hardware designed to withstand the heat and spills of a busy kitchen.
- Kitchen Display System. Connect your front and back of house instantly so your kitchen staff can manage tickets and prep times efficiently.
- Online Ordering. Take orders directly through your own website and skip the high commissions of third-party delivery apps.
- Inventory Management. Track your food costs in real-time and manage your stock levels to reduce waste and improve your margins.
- Payroll & Team Management. Simplify your administrative work by syncing timesheets directly with payroll and managing employee benefits in one place.
- Guest Loyalty Programs. Create custom rewards and email marketing campaigns to keep your customers coming back and increase their lifetime value.
Pricing Comparison
Retail Management Hero Pricing
Toast Pricing
- 1 terminal included
- Cloud-based POS software
- Payment processing integration
- Customer engagement tools
- Real-time reporting
- Standard support
- Everything in Quick Start, plus:
- Advanced POS functionality
- Table management
- Menu management
- Kitchen display system access
- Multi-location management
Pros & Cons
Retail Management Hero
Pros
- Familiar interface makes training new staff quick and easy
- Works reliably without an internet connection during outages
- Extensive reporting capabilities provide deep insights into sales
- Strong support for complex inventory and item variations
Cons
- Requires a third-party partner for setup and support
- Initial configuration can be time-consuming for large inventories
- Hardware requirements may necessitate upgrading older computers
Toast
Pros
- Intuitive interface makes training new staff quick and easy
- Reliable offline mode keeps you taking orders during internet outages
- Hardware is specifically built for heavy restaurant use
- Seamless integration between online ordering and the kitchen
Cons
- Requires use of Toast for payment processing
- Contract terms can be long and difficult to exit
- Customer support response times vary during peak hours