Hostaway
Hostaway is an all-in-one vacation rental management software that helps property managers scale their business by automating operations, managing channel distributions, and centralizing guest communications into a single dashboard.
RMS Cloud
RMS Cloud is a unified property management solution designed to help hospitality businesses streamline reservations, manage multi-property operations, and increase revenue through integrated distribution and guest marketing tools.
Quick Comparison
| Feature | Hostaway | RMS Cloud |
|---|---|---|
| Website | hostaway.com | rmscloud.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 1983 |
| Headquarters | Helsinki, Finland | Melbourne, Australia |
Overview
Hostaway
Hostaway is a comprehensive platform designed to help you manage and scale your vacation rental business with ease. Whether you handle a handful of properties or manage thousands, you can centralize your entire operation by connecting with major booking channels like Airbnb, VRBO, and Booking.com. You can eliminate double bookings and manual updates by using the industry-leading channel manager that syncs availability and rates in real-time.
The software solves the complexity of multi-channel hosting by providing a unified inbox for all guest messages and automated tools for tasks like cleaning coordination and payment processing. You can build your own direct booking website to reduce commission fees and use the open API to connect with hundreds of industry tools. It is built specifically for property managers who need a reliable, scalable solution to grow their portfolio without increasing their administrative workload.
RMS Cloud
RMS Cloud provides you with a centralized platform to manage every aspect of your hospitality business, from boutique hotels to large-scale holiday parks. You can handle reservations, guest check-ins, and housekeeping schedules from a single dashboard that syncs in real-time across all your properties. The system eliminates manual data entry by connecting your front office directly to global distribution channels and booking engines.
You can also enhance your guest experience using integrated tools like mobile check-in and automated pre-stay messaging. The platform includes built-in point-of-sale systems and advanced reporting modules that give you clear insights into your financial performance. Whether you operate a single site or a global enterprise, you can scale the software to match your specific operational needs and growth goals.
Overview
Hostaway Features
- Channel Manager Sync your calendars, rates, and listings across Airbnb, VRBO, and Expedia instantly to prevent overbookings.
- Unified Inbox Read and respond to every guest message from every channel in one single, organized conversation thread.
- Direct Booking Engine Create your own professional website to accept direct reservations and save money on third-party channel commissions.
- Automated Messaging Schedule check-in instructions and review reminders to be sent automatically based on specific guest triggers.
- Task Management Coordinate your cleaning and maintenance teams by automatically assigning tasks and tracking their completion status.
- Payment Processing Collect payments, security deposits, and guest identities securely through integrated gateways like Stripe and PayPal.
- Multi-Unit Support Manage complex property types like boutique hotels or multi-unit buildings with specialized inventory management tools.
- Owner Portal Give your property owners transparent access to performance reports, monthly statements, and upcoming booking data.
RMS Cloud Features
- Property Management System. Manage your front desk, housekeeping, and maintenance tasks from a single cloud-based interface accessible on any device.
- Channel Manager. Distribute your inventory to hundreds of global booking sites in real-time to maximize your occupancy and avoid overbookings.
- Internet Booking Engine. Accept direct bookings through your own website with a mobile-responsive interface that helps you save on third-party commissions.
- Guest Portal. Empower your guests to check themselves in, settle their accounts, and communicate with your staff via their mobile phones.
- Dynamic Pricing. Adjust your room rates automatically based on occupancy levels and market demand to ensure you always maximize your revenue.
- Enterprise Reporting. Generate detailed financial and operational reports across multiple properties to make data-driven decisions for your business.
Pricing Comparison
Hostaway Pricing
RMS Cloud Pricing
Pros & Cons
Hostaway
Pros
- Extremely reliable sync with major booking channels
- Highly responsive and knowledgeable customer support team
- User-friendly interface that is easy to navigate
- Extensive list of third-party software integrations
- Robust mobile app for managing tasks remotely
Cons
- Initial setup and onboarding takes significant time
- Custom pricing makes it hard to compare costs
- Advanced reporting features have a learning curve
RMS Cloud
Pros
- Highly customizable interface adapts to unique property workflows
- Robust multi-property management capabilities for enterprise users
- Reliable real-time synchronization with major booking channels
- Comprehensive reporting tools provide deep financial insights
- Frequent software updates based on industry trends
Cons
- Initial setup and configuration can be time-consuming
- Steep learning curve for staff due to extensive features
- Customer support response times vary by region
- User interface feels dated compared to newer competitors